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Skills: Team leadership, Customer service, Conflict resolution, Bar management, Attention to detail
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Part-time
Pension contribution, Career development and training, 33% discount on all brands, 15% discount for loved ones, Free employee assistance program, Enhanced maternity and paternity policies
Posted 15d ago
~40 hrs/week
Responsibilities
The Team Leader is responsible for leading the team during shifts to ensure smooth operations and high service standards. They also deputize for the management team and resolve any issues that arise to maintain a safe and clean environment.
Requirements
Candidates must have a positive attitude, strong attention to detail, and the ability to adapt to busy environments. Proficiency in spoken and written English is required to ensure safety and understanding of allergen controls.
Full job description
Company Description
Join us at Flaming Grill, where we’re famous for flame grilled food and sizzling skillets. We’re all about creating a lively atmosphere in our pubs, providing the perfect setting for our customers to enjoy the action of a game with a great choice of drinks.
Job Description
As a Team Leader, you’ll lead by example, making sure the team have everything they need so the shift runs like clockwork! You’ll make sure the team maintain high standards and that our customers are kept happy.
Qualifications
As a Team Leader, you will…
Provide customers with a heartfelt and memorable experience each and every time they visit.
Deputise for the management team and resolve any issues that arise in their absence.
Help organise and coordinate the team during a busy shift, making sure everything runs like clockwork.
Make sure the bar is always safe, legal, and clean, and any issues are dealt with as quickly and safely as possible.
What you’ll bring…
A great eye for detail, making sure every pint is poured to perfection.
Be a role model to the team on giving great service and making sure every customer receives a warm welcome.
An ability to think on your feet and adapt to whatever challenges arise during a busy shift.
A positive can-do attitude and be a real team player.
Sufficient spoken and written English to perform the role safely and understand allergen controls.
Additional Information
We’re all about rewarding our team’s hard work, that’s why…
You’ll receive a competitive salary, pension contribution as well as:
The chance to further your career across our well-known brands – as one of the industry's top apprenticeship providers, we can provide training and development at each level of your career.
Discount of 33% for you and 15% for your loved ones on all of our brands – so you enjoy your favourite food and drink at a discount.
Free employee assistance program – mental health, well-being, financial, and legal support because you matter!
Enhanced, family-friendly maternity and paternity policies
Menopause Friendly Employer
Discount of 50% for you and 25% for your loved ones at our Greene King Inns and hotels – so you can enjoy a weekend away without breaking the bank.
Refer a friend – who do you know who could be interested in a new role? When they are placed, you could earn up to £1,500 for referring them!
Wagestream – access your wage before payday for when life happens.
Retail discounts – Receive up to 30% off at Superdrug, exclusive discounts with Three Mobile along with many more…
CREATING PLACES WHERE PEOPLE FEEL WELCOME, SAFE AND THAT THEY BELONG
We aim to embed inclusion into every decision we make – across our people, customers, communities, suppliers, and operations. We want to create a culture where everyone feels welcome, valued, and able to thrive.
Dept. L4/House: Air Balloon (Filton) - 06746
Related keywords
Team LeaderHospitalityPub ManagementCustomer ExperienceShift ManagementHealth and SafetyAllergen ControlsRetail DiscountsApprenticeshipGreene KingLeadershipService Standards
How many Customer Service & Support jobs are open in Bristol, United Kingdom right now?
There are currently 507 open customer service & support positions in Bristol, United Kingdom listed on Clera. New openings are added daily as companies post roles.
Which companies are hiring for Customer Service & Support roles in Bristol, United Kingdom?
Companies currently hiring include Marks and Spencer, Greene King Brewery, Whitbread, Ayvens, IVC Evidensia, among others. Browse the listings above to see every active employer.
Are there remote or hybrid Customer Service & Support jobs in Bristol, United Kingdom?
Yes — 111 of the 507 open customer service & support positions offer remote or hybrid work (14 remote, 97 hybrid).
How do I apply for Customer Service & Support jobs in Bristol, United Kingdom?
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.