Papaya Global is a rapidly growing, award-winning B2B tech unicorn with an ambitious mission to revolutionize the payroll & payments industry. With over $400M raised from multiple tier-one investors, our innovative techn…
Skills: Project management, Payroll implementation, Client onboarding, Data migration, System integration
Workplace Solutions - Client Relationship Manager (London, Leeds or Barcelona)
Barcelona, Catalonia, Spain · On-site
Senior$1.6B raised
JPMorgan Workplace Solutions addresses the financial needs of employers and their employees using a suite of firmwide products such as equity compensation and executive services. The firm entered the equity compensation…
Como Encargado/a de turno ayudarás con las aperturas y los cierres que son muy importantes a la hora de planificar un turno exitoso. Emplearás buena parte de tu tiempo aprendiendo qué se necesita para dirigir un restaura…
Skills: Team leadership, Restaurant management, Scheduling, Inventory management, Budgeting
Como Asistente, no solo tendrás que asistir al Gerente del restaurante, serás responsable de crear un ambiente donde los clientes se vayan mejor y más felices que cuando entraron. Pero no solo te centrarás en nuestros cl…
Membership Executive (Upselling/ Inside Sales) - Italian Speaker
Barcelona, Catalonia, Spain · Hybrid
Mid level$4M raised
Company Description Work smart, have fun and make an impact! EcoVadis is the leading provider of business sustainability ratings. Our solutions are backed by an international team of experts and powerful technology. We a…
Skills: Inside sales, Upselling, Customer service, Account management, Data analysis
Descripción de la empresa Porque tú marcas la diferencia En Primark nos encanta hacer las cosas a nuestra manera y de esta forma continuamos creciendo y abriendo nuevas tiendas en todo el mundo. Ofrecemos a nuestros clie…
Descripción de la empresa Tipo de contrato: Temporal Jornada: A tiempo completo Ubicación: Sant Cugat del Vallès Porque tú marcas la diferencia En Primark nos encanta hacer las cosas a nuestra manera y de esta forma cont…
Carhartt WIP Outlet Barcelona - Sales Assistant 20 hrs (m/f/x)
Barcelona, Catalonia, Spain · On-site
Entry level
<p>Carhartt WIP is part of the WIP Trading AG. Our family-owned business group started as a licensee and European distributor of the US workwear manufacturer Carhartt in the early 1990s. Since then, it develops its own c…
Skills: Customer service, Sales, Communication skills, Visual merchandising, Stock replenishment
Sales Acquisition Specialist with Spanish - Global Home-Sharing Platform
Barcelona, Catalonia, Spain · Hybrid
Mid level$3.4B raised
Join our dynamic team at TP Spain in vibrant Barcelona and work on our exciting project! The Sales Acquisition Specialist is a key member of the sales team, responsible for driving new business acquisition and expanding …
Skills: Sales, Business development, Outbound sales, Relationship building, CRM
Job Req ID: 29433 About Supermicro: Supermicro® is a Top Tier provider of advanced server, storage, and networking solutions for Data Center, Cloud Computing, Enterprise IT, Hadoop/ Big Data, Hyperscale, HPC and IoT/Embe…
Skills: X86 Systems, Data Center Installation, Rack and Stack, Cable Routing, Network Equipment
Prácticas remuneradas en departamento comercial - Septiembre 2026
Barcelona, Catalonia, Spain · Hybrid
$500/hr–$700/hr
Entry level
¿Estás listo/a para empezar tu aventura profesional en el mundo comercial? ¡Esta es tu oportunidad! En Treatwell, el marketplace líder en el sector de la belleza en España, estamos buscando a nuestro/a próximo/a Becario/…
Skills: Sales, Customer relationship management, Communication, Salesforce, Lead generation
Elastic, the Search AI Company, enables everyone to find the answers they need in real time, using all their data, at scale — unleashing the potential of businesses and people. The Elastic Search AI Platform, used by mor…
Location: Barcelona 08003, Barcelona, Spain Contract type: Temporary Job ID: 4675 LEO Pharma se ha embarcado en un ambicioso viaje para convertirse en la compañía preferida para la atención dermatológica, mejorando la vi…
Skills: Order Management, SAP, Logistics Coordination, Customer Service, Billing
“El mundo es tuyo con Meliá” Descubre un camino sin límites en Meliá, donde las oportunidades de crecimiento y desarrollo son infinitas. Sumérgete en un viaje que te llevará a trabajar en varios países y a formar parte d…
Groups & Events Coordinator -Torre Melina A Gran Melia
Barcelona, Catalonia, Spain · On-site
Mid level$942M raised
“El mundo es tuyo con Meliá” Descubre un camino sin límites en Meliá, donde las oportunidades de crecimiento y desarrollo son infinitas. Sumérgete en un viaje que te llevará a trabajar en varios países y a formar parte d…
THE NORTH FACE busca vendedores/as para incorporarse en su tienda Flag Ship en Barcelona. Buscamos vendedores/as con al menos dos años de experiencia en venta de moda, consecución de objetivos comerciales, recepción de m…
THE NORTH FACE busca vendedores/as para incorporarse en su tienda Flag Ship en Barcelona. Buscamos vendedores/as con al menos dos años de experiencia en venta de moda, consecución de objetivos comerciales, recepción de m…
En MANGO vestimos de pasión todo lo que hacemos. Con origen en Barcelona y presencia en más de 120 países, inspiramos al mundo con creatividad, innovación y autenticidad. Nuestro equipo multicultural es el motor de nuest…
Skills: Sales, Customer service, Styling, Personal shopping, Inventory management
Role: Client Success Partner - UKI Language Requirement: English (Business level) Location: Egham/London, UK OR Barcelona, Spain What makes Gartner a great place to work? We're recognized worldwide as a great place to wo…
En Swarovski valoramos tus ideas, mientras tu trabajo ayuda a crear momentos inolvidables para nuestros clientes cada día. ¿Estás listo/a para traer el brillo con una de las marcas más emblemáticas de la moda y design? Ú…
Skills: Customer service, Sales, Storytelling, Retail technology, Relationship building
Sign up with Clera and we'll reach out the moment a role actually fits you — no more spraying applications into the void.
Full-time
bachelor degree
Flexible work environment, Competitive compensation
Posted 23h ago
~40 hrs/week
Responsibilities
Lead end-to-end client onboarding processes, including discovery, configuration, and go-live support while managing project plans and timelines. Collaborate with cross-functional teams and leverage AI-driven workflows to optimize implementation efficiency and ensure payroll compliance.
Requirements
Requires a bachelor's degree and 3-5 years of experience in customer-facing roles within SaaS or payroll/HR tech environments. Candidates must possess strong project management skills, technical proficiency with payroll software, and the ability to utilize AI tools for workflow automation.
Full job description
Papaya Global is a rapidly growing, award-winning B2B tech unicorn with an ambitious mission to revolutionize the payroll & payments industry. With over $400M raised from multiple tier-one investors, our innovative technology provides a comprehensive solution for managing global workforces, encompassing everything from hiring and onboarding to managing and paying employees in over 160 countries.
We are seeking a highly motivated Implementation Manager to join our Client Services team. In this role, you'll act as the primary point of contact for new clients, guiding them through every phase of the implementation process—from initial discovery to go-live. Success in this role requires exceptional project management skills, a detail-oriented mindset, and a passion for helping clients unlock the full value of our platform. The ideal candidate also has an AI-builder mindset and is able to leverage AI-powered workflows and automations to improve implementation efficiency, customer experience, and operational processes.
Key Responsibilities
Client Onboarding & Project Management
Lead end-to-end client onboarding, including initial discovery, platform configuration, data migration, testing, and go-live support.
Develop and manage comprehensive project plans, ensuring milestones and deadlines are met across all phases of the implementation.
Collaborate with client stakeholders to understand business needs and payroll requirements, tailoring solutions accordingly.
Maintain consistent, proactive communication with clients throughout the implementation journey.
Identify risks or blockers early and implement mitigation strategies to ensure successful project delivery.
Leverage AI-powered workflows and automations to streamline onboarding activities, project tracking, customer communications, documentation, and implementation reporting.
Problem Solving & Cross-Functional Collaboration
Work closely with internal teams—Product, Account Management, Support, and Engineering—to resolve issues and deliver optimal client outcomes.
Implement solutions to recurring challenges and contribute to process improvements that enhance client satisfaction and operational efficiency.
Identify opportunities to use AI tools and automations to improve collaboration, issue resolution, and communication across implementation teams.
Process Optimization & Feedback Loops
Collect client feedback and analyze implementation trends to inform continuous improvement initiatives.
Partner with Product and Implementation Leadership to suggest enhancements based on client pain points, product limitations, or process bottlenecks.
Proactively identify gaps in onboarding workflows and propose innovative tools or approaches to improve client outcomes.
Design and implement AI-driven workflows or no/low-code automations that reduce repetitive manual work and improve the scalability and efficiency of implementation processes.
Compliance & Documentation
Ensure all implementations adhere to regional and international payroll compliance requirements.
Maintain detailed documentation for each project, including requirements, configurations, workflows, and outcomes.
Leverage AI tools to improve documentation, knowledge management, reporting, and information accessibility while ensuring accuracy and appropriate human oversight.
Facilitate a structured handover to Account Management and Customer Success teams post-implementation.
Why Papaya Global?
Join a rapidly growing, mission-driven company at the forefront of global payroll innovation.
Work with a dynamic team passionate about redefining how businesses manage global talent.
Enjoy a flexible work environment, competitive compensation, and a culture that values growth, collaboration, and impact.
Requirements
Bachelor’s degree or equivalent professional experience.
3–5+ years in a customer-facing role, preferably in SaaS or payroll/HR tech environments.
3–5+ years of experience with payroll implementation or processing.
Solid understanding of service models such as PEO, EOR, ASO, AOR, and contingent workforce solutions.
Proven ability to manage multiple client projects simultaneously from discovery to go-live.
Strong analytical and problem-solving skills, with a proactive approach to issue resolution.
Excellent time management skills with the ability to juggle multiple priorities in a fast-paced environment.
Customer-centric mindset with outstanding relationship-building capabilities.
Experience in Change Management and continuous improvement practices.
ability to use AI tools to improve project planning, documentation, client communication, reporting, risk tracking and workflow automation.
Technical & Project Management Expertise
Proficiency with payroll software platforms and HRIS/ERP systems.
Strong understanding of data migration, system integration, and platform configuration.
Ability to troubleshoot technical issues and collaborate with cross-functional teams for resolution.
Global EOR, AOR & Workforce payments .Employees, contractors, and contingent workers on one global platform.
Industry
Financial Services
Company size
1,001-5,000 employees
Founded
2017
Headquarters
New York, New York
LinkedIn followers
139,932
Total funding
$445M
Papaya Global is the AI-first operating system for the borderless global workforce.
Built for enterprise scale, Papaya unifies three mission-critical platforms into one intelligent layer:
Workforce OS - Global payroll, Employer of Record (EOR), Agent of Record (AOR), and contractor management. One system of record for every worker type, in every country, fully compliant.
Payments OS - Real-time global payments via bank transfers and mobile wallets. Workers get paid the exact amount they earned — instantly, with no hidden fees, no FX spread, no delays.
Contingent OS - End-to-end management of freelancers, AOR, EOR, direct hires, and worker classification. The only platform that handles the full spectrum of modern workforce structures in one place.
Together, these three platforms give enterprise teams a single command center to hire, manage, pay, and stay compliant across 180 countries — combining real-time AI intelligence with human-backed local expertise on the ground.
Why Papaya?
The global workforce has changed. Work is instant. Talent is borderless. Compliance is non-negotiable. Legacy payroll tools were built for a different era. Papaya was built for this one.
We serve the world's most demanding enterprises - companies that cannot afford payroll errors, compliance gaps, or payment delays. Our AI surfaces the intelligence they need before problems occur. Our experts in 180 countries ensure nothing falls through the cracks.
136,000+ professionals follow this page because global workforce management is broken. We're fixing it.
With Papaya Global, You'll never work alone
Offices: 1460 Broadway, Suite 7033, New York, New York 10036, US · 33 Garden Rd Central, 6/F, Hong Kong, HK · 6001 Beach Road,, #14-01, Singapore, 199589, SG · 12357 c Riata Trace Pkwy, Bldg 7 Ste 100, Austin, Texas 78727, US · 16 Church St, Melbourne, Victoria 3122, AU
Global PayrollPaymentsHRglobal paymentsGlobal PaymentsMulti-Country PayrollContractor ManagementEmployer of Record (EOR)Contractor PaymentsHR Compliance
How many Customer Service & Support jobs are open in Barcelona, Spain right now?
There are currently 1,208 open customer service & support positions in Barcelona, Spain listed on Clera. New openings are added daily as companies post roles.
Which companies are hiring for Customer Service & Support roles in Barcelona, Spain?
Companies currently hiring include Concentrix, Accor, Meliá Hotels International, MANGO, TP, among others. Browse the listings above to see every active employer.
Are there remote or hybrid Customer Service & Support jobs in Barcelona, Spain?
Yes — 494 of the 1208 open customer service & support positions offer remote or hybrid work (83 remote, 411 hybrid).
How do I apply for Customer Service & Support jobs in Barcelona, Spain?
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.