Austin, Texas, United States · Hybrid
About Dialpad Dialpad is the AI platform for customer experience, built to resolve customer problems in real time across voice and digital. Our AI agents learn from your best human agents and improve with every interacti…
Skills: Conversational AI, Voice agents, LLM behavior, Agent tuning, SSML
Austin, Texas, United States · Hybrid
About Dialpad Dialpad is the AI platform for customer experience, built to resolve customer problems in real time across voice and digital. Our AI agents learn from your best human agents and improve with every interacti…
Skills: UCaaS, CCaaS, Product Demonstrations, System Configuration, Technical Audits
Austin, Texas, United States · On-site
Join Our Team as a full-time Maintenance Supervisor with Richman Property Services, Inc. in Austin, TX! This position is eligible for our brand new "Texas Stay Program", which is designed to financially reward commitment…
Skills: Maintenance management, Multi-family residential maintenance, EPA 608 certification, Customer service, Vendor management
Austin, Texas, United States · On-site
$17/hr
Summary of Position Retail Supervisors will assist management in the operation of the Goodwill retail store. This includes customer service, record keeping, cash management, facility operation, communications, merchandis…
Skills: Customer Service, Record Keeping, Cash Management, Facility Operation, Merchandising
Austin, Texas, United States · On-site
$16/hr–$20/hr
[ ] location PT and FT/Day and Night Shifts Pay Range - $16 /hour to $ 22 /hour - depending on experience and certification level P. TERRY'S, , is looking for talented Managers/Shift Leaders who are committed to providin…
Skills: Team leadership, Inventory management, Cash handling, Food safety, Customer service
Austin, Texas, United States · Hybrid
Job Summary The Member Communication Specialist serves as UFCU's primary point of contact for managing and responding to member feedback received through Medallia surveys. This role is responsible for monitoring member s…
Skills: Customer service, Communication, Problem-solving, Active listening, Time management
Austin, Texas, United States · On-site
The group you’ll be a part of The Customer Support Business Group focuses on enabling our customers with premier customer support throughout their lifecycle with Lam. We drive performance, productivity, safety, and quali…
Skills: Process engineering, Statistical process control, Design of experiments, Data analysis, Root cause analysis
ConfieAustin, Texas, United States · On-site
$18/hr–$22/hr
Sign-On Bonus Opportunity of up to $1,000* Pay Range: $18 - $22 / hour Our Perks: Unlimited/Uncapped commission Lucrative incentive sales plans, bonuses and sales contests No Cold Calling- We have a high volume of inboun…
Skills: Sales leadership, Team coaching, Mentoring, Customer relationship management, Insurance sales
Austin, Texas, United States · On-site
$18/hr–$20/hr
The role of the Restaurant Supervisor II is to support the General Manager in all day-to-day operations of the restaurant and to direct operations when the General Manager is not present in the store. The Restaurant Supe…
Skills: Restaurant operations, Customer service, Team leadership, Inventory management, Cash handling
Austin, Texas, United States · Hybrid
$163k–$240k/yr
About Us: We love going to work and think you should too. Our team is dedicated to trust, customer obsession, agility, and striving to be better everyday. These values serve as the foundation of our culture, guiding our …
Skills: Professional services leadership, SaaS delivery, Operational excellence, KPI monitoring, Team management
Austin, Texas, United States · On-site
Company Description A treasured and historic landmark reborn, Commodore Perry Estate, Auberge Collection occupies a unique niche in the Austin hospitality market. Designed by Ken Fulk and set on a 10-acre estate in the H…
Skills: Event setup, Physical labor, Attention to detail, Customer service, Teamwork
Austin, Texas, United States · On-site
Company Description A treasured and historic landmark reborn, Commodore Perry Estate, Auberge Collection occupies a unique niche in the Austin hospitality market. Designed by Ken Fulk and set on a 10-acre estate in the H…
Skills: Bartending, Beverage preparation, Customer service, Food safety, Micros system
Austin, Texas, United States · On-site
Company Description A treasured and historic landmark reborn, Commodore Perry Estate, Auberge Collection occupies a unique niche in the Austin hospitality market. Designed by Ken Fulk and set on a 10-acre estate in the H…
Skills: Customer Service, Event Setup, Food Service, Alcohol Service, Communication
Austin, Texas, United States · On-site
Maintenance Technician – EPA Certified 📍 | Austin, TX (Georgetown) Why You’ll Want This Job Weinstein Properties is looking for a skilled Maintenance Technician - EPA certified to join our team. This is a stable, long-t…
Skills: HVAC troubleshooting, Electrical repair, Plumbing, Carpentry, Appliance repair
Austin, Texas, United States · On-site
Core Responsibilities: Support the development of strategies to support the hotel's profit, guest service and revenue goals by directing the operations of the hotel. Directly oversee the housekeeping and engineering depa…
Skills: Hotel management, Operations management, Budgeting, Revenue management, Staff leadership
Austin, Texas, United States · On-site
$14/hr
Now Hiring: Sales Associate | Earn a Raise After 60 Days! Love helping people and thriving in a fast-paced retail environment? Bring your energy, your smile, and your customer service skills to a workplace where every pu…
Skills: Customer service, Communication, Active listening, Cash register operation, Retail operations
Austin, Texas, United States · On-site
$20/hr–$25/hr
HVAC Install Coordinator Stan’s Heating, Air, Plumbing & Electrical Location: Austin, TX Schedule: Monday-Friday with rotating weekends. 8 am - 5 pm - MUST BE ABLE TO WORK WEEKENDS DURING PEAK SEASON. Pay: Hourly: …
Skills: Scheduling, Customer Service, Inside Sales, Communication, Relationship-building
Austin, Texas, United States · On-site
Overview Are you ready to take your career to new heights? At Concentra, you will be a vital member of our patient care team and play a crucial role in providing exceptional care to our patients. Our mission is to improv…
Skills: Phlebotomy, Patient Triage, Vital Signs Monitoring, Medical Terminology, Drug Testing
Austin, Texas, United States · On-site
At Tacodeli, Front of House Team Members help create the warm, welcoming hospitality that keeps our guests coming back. In this role, you'll connect with guests, serve delicious scratch-made food, and help create a fun, …
Skills: Customer service, Hospitality, Point of sale, Cash handling, Communication
Austin, Texas, United States · On-site
$34/hr–$35/hr
POSITION: Maintenance Team Leader (Full-Time, Non-Exempt) REPORTS TO: Community Manager COMPENSATION: Hourly Rate, plus Benefits and Bonus eligibility LOCATION: Austin, TX SUMMARY The Maintenance Team Leader is primarily…
Skills: HVAC Repair, Plumbing, Electrical Repair, Appliance Repair, Carpentry
Sign up with Clera and we'll reach out the moment a role actually fits you — no more spraying applications into the void.
You will own the quality of live voice experiences for AI agents by tuning personas, voice outputs, and conversational behavior to ensure consistency and naturalness. This role involves partnering with strategic customers to translate brand requirements into high-performing, production-ready voice interactions.
The ideal candidate has experience in a customer-facing role improving conversational AI or voice products in high-stakes environments. You must possess strong analytical skills to diagnose quality issues and the ability to influence product roadmaps through structured feedback.
About Dialpad
Dialpad is the AI platform for customer experience, built to resolve customer problems in real time across voice and digital. Our AI agents learn from your best human agents and improve with every interaction, helping organizations understand their customers, deliver better experiences, increase operational efficiencies, and build a lasting competitive advantage.
Unlike legacy systems built to route and answer, or standalone agentic bot vendors built to deflect, Dialpad was built to resolve. Our AI agents and human agents operate on a single platform with shared context, allowing Agentic AI to resolve issues, advance deals, and eliminate busywork through automation while seamlessly handing conversations to humans when needed, with full context preserved.
Market-leading brands, including Randstad, Motorola Solutions, Netflix, the San Diego Padres, the Colorado Rockies Baseball Club, and Cal Athletics, trust Dialpad. Dialpad is backed by Andreessen Horowitz, GV, ICONIQ Capital, and T-Mobile.
Being a Dialer
At Dialpad, AI isn’t just a feature; it’s how our teams do their best work every day. We put powerful AI tools in every employee’s hands so they can move faster, think bigger, and achieve more.
We believe every conversation matters. And we’ve built the platform that turns those conversations into insight and action, for our customers and ourselves.
We look for people who are intensely curious and hold themselves to a high bar. Our ambition is significant, and achieving it requires a team that operates at the highest level. We seek individuals who embody our core traits: Scrappy, Curious, Optimistic, Persistent, and Empathetic.
As an Forward Deployed Agent Designer - Agentic Voice, you'll own the quality of the live voice experience for deployed AI agents across both digital interactions and phone calls. This role is responsible for making sure our agents sound consistent, fluent, and fast enough to earn trust in real customer conversations while reflecting the right personality for each customer’s brand.
You will work directly with strategic customers and internal cross-functional teams to tune how AI agents speak, respond, and perform in production across both digital voice experiences and live phone conversations. You will partner with customers to define the personality their brand should express through the agent, then translate that into voice, tone, persona, and conversational behavior that feels natural, credible, and on-brand. You will improve voice quality across the dimensions that matter most in live deployments: consistency, fluency, latency, turn-taking, and conversational confidence. You will analyze production interactions, tune agent behavior, refine persona and voice outputs, and help turn early deployments into repeatable, high-quality voice experiences at scale.
This is a customer-facing, highly iterative role for someone who can combine conversational instinct, technical fluency, and operational judgment to improve AI voice agents in real-world conditions. This role is a key member of our Services team. Work can be done in a hybrid environment, or remote, depending on the candidate’s location. Customer travel will be done, as needed.
Why Join Dialpad
We believe in investing in our people. Dialpad offers competitive benefits and perks, cutting-edge AI tools, and a robust training program that help you reach your full potential. We have designed our offices to be inclusive, offering a vibrant environment to cultivate collaboration and connection. Our exceptional culture, repeatedly recognized as a Great Place to Work, ensures that every employee feels valued and empowered to contribute to our collective success.
Don’t meet every single requirement? If you’re excited about this role and possess the fundamental traits, drive, and strong ambition we seek, but your experience doesn’t meet every qualification, we encourage you to apply.
Dialpad is an equal-opportunity employer. We are dedicated to creating a community of inclusion and an environment free from discrimination or harassment.
The AI platform for customer experience.
Dialpad is the leading AI-powered communications intelligence platform creating human-first, AI-enhanced solutions that will drive the next wave of how businesses communicate with and serve their customers. Enterprise customers such as Randstad, RE/MAX, Nasdaq, Express Scripts, T-Mobile, Johns Hopkins, Motorola Solutions, Tractor Supply, and Netflix use Dialpad and its AI capabilities to deliver amazing customer experiences. Supported by notable investors such as Andreessen Horowitz, GV, ICONIQ Capital, and OMERS, Dialpad is a dynamic force in AI technology with a rapidly expanding presence. Visit dialpad.com to learn more.
Offices: 3001 Bishop Dr, Suite 400A, San Ramon, California 94583, US · 1100 Melville St, 4th Floor, Vancouver, British Columbia V6E 4A6, CA · WeWork Marunouchi Kitaguchi, 1-6-5 Marunouchi, Chiyoda-ku,, 10th Floor, Tokyo, Japan 100-0005, JP · 151 Wardour Street, First Floor, London, England W1F 8WE, GB · 101 W 6th St, Floor 6, Austin, Texas 78701, US
There are currently 5,278 open customer service & support positions in Austin, TX listed on Clera. New openings are added daily as companies post roles.
Companies currently hiring include Domino's, CVS Health, Compass Group, Goodwill Central Texas, Greystar, among others. Browse the listings above to see every active employer.
Yes — 584 of the 5278 open customer service & support positions offer remote or hybrid work (209 remote, 375 hybrid).
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.
