Sydney, New South Wales, Australia · Hybrid
Overview Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As leaders we come together with a growth mindset, innovate to empower others, and collaborate to realize our …
Skills: People Management, Cloud Solution Architecture, AI Strategy, Customer Success Management, Billable Business Management
Auckland, Auckland, New Zealand · On-site
Datacom works with organisations and communities across Australia and New Zealand to make a difference in people’s lives and help organisations use the power of tech to innovate and grow. About the Role We have an exciti…
Skills: ServiceNow, ITSM, ITIL, Technical Support, Customer Service
Auckland, Auckland, New Zealand · On-site
Company Description Nestled in the heart of Auckland’s CBD, Mövenpick Hotel offers an exceptional location, vibrant Food & Beverage concepts, and BODA Restaurant, a MICHELIN Guide-recognised dining destination, where Aot…
Skills: Barista Skills, Customer Service, Upselling, Food Safety, Hygiene Standards
Auckland, Auckland, New Zealand · On-site
Company Description Nestled in the heart of Auckland’s CBD, Mövenpick Hotel offers an exceptional location, vibrant Food & Beverage concepts, and BODA Restaurant, a MICHELIN Guide-recognised dining destination, where Aot…
Skills: Customer Service, Upselling, Menu Knowledge, Communication Skills, Interpersonal Skills
Auckland, Auckland, New Zealand · On-site
Company Description Nestled in the heart of Auckland’s CBD, Mövenpick Hotel offers an exceptional location, vibrant Food & Beverage concepts, and BODA Restaurant, a MICHELIN Guide-recognised dining destination, where Aot…
Skills: Team Leadership, Service Delivery, Guest Experience Management, Staff Training, Stock Management
Auckland, Auckland, New Zealand · Hybrid
The role / impact: As a Data Analyst supporting our Customer Experience and Payment Operations teams, you’ll turn raw data into decisions that matter, from monthly business reviews to headcount planning. Payment Operatio…
Skills: Data Analysis, Tableau, Zendesk Explore, Forecasting, Performance Analysis
Auckland, Auckland, New Zealand · On-site
Job Context The Software Implementation Consultant is responsible for the successful implementation and training of Simpro Group suite of products to new and existing clients through consistent and effective training met…
Skills: Software Implementation, Product Training, Workflow Optimization, Client Relationship Management, Data Management
Auckland, Auckland, New Zealand · Hybrid
Management Level Manager Job Description & Summary Kia ora, Innovate. Build. Reinvent. Make your skills count at PwC New Zealand. At PwC, our purpose is clear: to build trust in society and solve important problems. Join…
Skills: Service Design, Customer Experience (CX), Business Transformation, Human-Centred Design, Stakeholder Management
Auckland, Auckland, New Zealand · Hybrid
About Asteron Life Asteron Life has been supporting New Zealanders for nearly 150 years. We are here to help customers build bright futures and protect what matters most. We offer a range of personal, business and employ…
Skills: Product Management, Life Insurance, Stakeholder Management, Project Management, Data Analysis
Auckland, Auckland, New Zealand · Hybrid
The role / impact: As our Workforce Associate Analyst, you'll help make sure our Customer Support teams have the right people in the right place at the right time. You'll build short and long term forecasts, keep schedul…
Skills: Workforce Management, Forecasting, Analytical Thinking, Zendesk, Assembled
Auckland, Auckland, New Zealand · On-site
$29/hr–$29/hr
About Us QT Auckland is part of EVT, one of Australasia's market-leading experience creators offering careers that can take you wherever you want to go across entertainment, ventures, and travel. In a world of cookie cut…
Skills: Customer Service, Front Office Operations, Hotel Reservations, Opera PMS, Attention To Detail
Auckland, Auckland, New Zealand · On-site
About EVT QT Auckland is part of EVT, one of Australasia's market-leading experience creators offering careers that can take you wherever you want to go across entertainment, ventures, and travel. In a world of cookie cu…
Skills: Cocktail Service, Wine Knowledge, Beverage Service, Customer Service, Upselling
Auckland, Auckland, New Zealand · On-site
Company Description SO/ is a coveted collection of hotels rooted in the world of fashion, commanding attention with it’s avant garde design and creative approach to the world of luxury. SO/ Auckland is located in the hea…
Skills: Opera Cloud PMS, Night Audit, Guest Relations, Front Office Operations, Problem Solving
Auckland, Auckland, New Zealand · On-site
Company Description Nestled in the heart of Auckland’s CBD, Mövenpick Hotel offers an exceptional location, vibrant Food & Beverage concepts, and BODA Restaurant, where Aotearoa produce meets bold Korean flavors in an un…
Skills: Guest Relations, Reception Management, Check-in/Check-out, Attention to Detail, Communication Skills
Auckland, Auckland, New Zealand · On-site
Exceptional Hospitality Starts with You Picture yourself brightening someone’s day. When you join our Hotels team, that’s exactly what you’ll do every time you come to work! You will provide support, from administrative,…
Skills: Administrative Support, Customer Service, Event Coordination, Marketing, Microsoft Office
Auckland, Auckland, New Zealand · On-site
At Just Jeans we live and breathe denim and pride ourselves on our extensive denim expertise. Our aim is to make sure we help anyone & everyone find the perfect jean that they deserve. ABOUT THE ROLE This exciting casual…
Skills: Customer Service, Sales, Visual Merchandising, Stock Organisation, Product Knowledge
Auckland, Auckland, New Zealand · On-site
Principal Accountabilities: Under direct supervision:•Support the daily operations of retail stores•Perform a variety of routine assignments Knowledge & Skill Requirements: * High school diploma or equivalent education; …
Skills: Retail Operations, Basic Numeracy, Literacy, Customer Service, Verbal Communication
Auckland, Auckland, New Zealand · On-site
Principal Accountabilities: Under direct supervision:•Support the daily operations of retail stores•Perform a variety of routine assignments Knowledge & Skill Requirements: * High school diploma or equivalent education; …
Skills: Retail Operations, Basic Numeracy, Literacy, Verbal Communication, Customer Service
Auckland, Auckland, New Zealand · On-site
Are you passionate about beauty and get joy from making people feel and look good? If so, submit your expression of interest here and come and join Australia’s leading beauty retailer! Life as a host at MECCA / Te tū hei…
Skills: Customer Experience, Product Knowledge, Teamwork, Communication, Adaptability
Auckland, Auckland, New Zealand · On-site
Our team based in Ellerslie, Auckland is looking for a Sales Support Specialist to support our customers across New Zealand and Australia! Are you passionate about providing exceptional customer service? We have an oppor…
Skills: Customer Service, Corporate Liaison, Salesforce CRM, MS Office Suite, Account Management
Sign up with Clera and we'll reach out the moment a role actually fits you — no more spraying applications into the void.
Lead a team of Cloud Solution Architects to help customers realize ROI on Microsoft Copilot and agentic AI investments. Manage strategic executive relationships and oversee the billable delivery business to drive customer success and expansion.
Requires a bachelor's degree and 6+ years of experience in cloud technologies or IT consulting, including people-leadership experience. Must be a citizen of Australia or New Zealand due to legal restrictions.
Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As leaders we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals — building each day on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive.
As the AI Workforce CSA Manager within the ANZ AI Business Solutions Area, you lead a high-performing team of Cloud Solution Architects who enable customers to realize ROI on their Microsoft Copilot and Agents investment to accelerate their agentic AI journey. You set the vision, build capability, and own the strategic relationships and billable delivery business that drive customer success across deployment, usage, and expansion. You model our culture, grow leaders, and hold the team to the highest standards of execution and customer satisfaction — at the leading edge of emerging AI technology. You will lead a high performing, inclusive team through our core leadership values:
Model
Coach
Care
Own Strategic Relationships — Microsoft ANZ, Partners & Customers
Drive a Billable Business
Delivery Execution & Accountability
Customer Satisfaction
Technical Leadership & Innovation
Minimum Qualifications
As stated in the job posting, this position requires verification of Australian/New Zealand citizenship due to citizenship-based legal restrictions applicable to the role and as a result, you will need to provide a valid passport to verify your citizenship. Can you meet this requirement?
Preferred Qualifications
This position will be open for a minimum of 5 days, with applications accepted on an ongoing basis until the position is filled.
Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance with religious accommodations and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.
Every company has a mission. What's ours? To empower every person and every organization to achieve more. We believe technology can and should be a force for good and that meaningful innovation contributes to a brighter world in the future and today. Our culture doesn’t just encourage curiosity; it embraces it. Each day we make progress together by showing up as our authentic selves. We show up with a learn-it-all mentality. We show up cheering on others, knowing their success doesn't diminish our own. We show up every day open to learning our own biases, changing our behavior, and inviting in differences. Because impact matters. Microsoft operates in 190 countries and is made up of approximately 228,000 passionate employees worldwide.
Offices: 1 Microsoft Way, Redmond, Washington 98052, US · 1 Denison Street, North Sydney, NSW 2060, AU · 1950 Meadowvale Blvd, Mississauga, Ontario L5N 8L9, CA · 39, Quai du Président Roosevelt, Issy-les-Moulineaux, Île-de-France 92130, FR · Walter-Gropius-Straße 5, München, 80807, DE
There are currently 473 open customer service & support positions in Auckland, New Zealand listed on Clera. New openings are added daily as companies post roles.
Companies currently hiring include Accor, EVT - Entertainment | Ventures | Travel, Accent Group Limited, Faculty of Medical and Health Sciences, University of Auckland, The Estée Lauder Companies Inc., among others. Browse the listings above to see every active employer.
Yes — 115 of the 473 open customer service & support positions offer remote or hybrid work (12 remote, 103 hybrid).
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.
