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Full-time
high school
Posted 15d ago
~40 hrs/week
Responsibilities
Manage front-desk operations including patient check-in, appointment scheduling, and the collection of co-pays and balances. Maintain patient records in the EMR system and ensure a clean, organized waiting area to support clinic flow.
Requirements
Requires a high school diploma and preferably over 2 years of experience in a medical office setting. Candidates must be proficient with EMR systems and possess strong communication and organizational skills.
Full job description
What You'll Do
As a Patient Services Representative at OrthoAtlanta, you’ll:
Greet patients warmly, check them in and out, and help with questions about appointments, insurance, or procedures
Collect co-pays, prepayments, and outstanding balances accurately while explaining financial policies as needed
Schedule new and follow-up appointments, answer incoming calls, and ensure timely patient communication and follow-through
Input and update patient demographics, insurance information, and visit details into the EMR system
Open and close the front office, keep the waiting area clean and organized, and work assigned EMR “buckets” to support clinic flow
A Great Fit If You…
Thrive in a fast-paced, people-facing role
Communicate clearly and compassionately with patients and staff
Juggle multiple responsibilities with poise and attention to detail
Love organizing tasks and solving front-desk challenges
Work independently while being a strong team player
What You’ll Need
High School Diploma or equivalent
2+ years of experience in a medical office or clinical setting preferred
Familiarity with medical terminology and EMR systems (Epic a plus)
Strong customer service skills and a professional, patient-focused demeanor
Excellent organizational, multitasking, and time-management abilities
Strong verbal and written communication skills
High attention to detail and discretion with patient information
Why OrthoAtlanta?
Work with a collaborative clinical team in a respected practice
Opportunity to grow within a dynamic healthcare setting
Make a meaningful impact on patient experience every day
Are you ready to bring your expertise to a team committed to excellence in Orthopedics? Apply today and join a team that puts patients first!
Twenty seven locations across metro Atlanta provide complete orthopedic and sports medicine care for the entire family.
Industry
Medical Practices
Company size
201-500 employees
Founded
2002
Headquarters
Atlanta, Georgia
LinkedIn followers
4,631
Piedmont Orthopedics | OrthoAtlanta is the second largest physician-owned orthopedic and sports medicine practice in the greater Atlanta, Georgia area with 25 offices, more than 70 physicians and more than 50 additional healthcare providers including physician assistants, nurse practitioners, physical therapists and occupational therapists dedicated to patient care.
Piedmont Orthopedics | OrthoAtlanta offers convenient accessibility to a full range of musculoskeletal surgeons, specialists and patient services including on-site physical therapy, pain management care, five MRI imaging centers and two AAAHC surgical centers. Comprehensive operative and non-operative musculoskeletal care and expertise includes sports medicine, arthroscopic surgery, hip replacement, knee replacement, neck and spine surgery, elbow and shoulder surgery, ankle and foot surgery, pain management, general orthopedics, work related injuries and acute orthopedic urgent care.
Piedmont Orthopedics | OrthoAtlanta is the official sports medicine provider to the Chick-fil-A Peach Bowl, Atlanta Gladiators hockey team and numerous college, high school and community sports programs across the region.
Offices: 3100 Interstate North Circle, Atlanta, Georgia 30339, US
How many Customer Service & Support jobs are open in Atlanta, GA right now?
There are currently 4,074 open customer service & support positions in Atlanta, GA listed on Clera. New openings are added daily as companies post roles.
Which companies are hiring for Customer Service & Support roles in Atlanta, GA?
Companies currently hiring include Compass Group, Domino's, Macy's, Emory Healthcare, CVS Health, among others. Browse the listings above to see every active employer.
Are there remote or hybrid Customer Service & Support jobs in Atlanta, GA?
Yes — 674 of the 4074 open customer service & support positions offer remote or hybrid work (321 remote, 353 hybrid).
How do I apply for Customer Service & Support jobs in Atlanta, GA?
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.