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Sign up with Clera and we'll reach out the moment a role actually fits you — no more spraying applications into the void.
$46k–$54k/yr
Full-time
bachelor degree
Health insurance, Dental insurance, Vision insurance, Paid time off, 401(k), Discretionary match
Posted 1d ago
~40 hrs/week
Responsibilities
The Sales Associate will manage patient outreach by assessing eligibility, answering questions, and explaining clinical trial requirements. They will also schedule qualified patients for clinic visits and collaborate with internal teams to meet enrollment goals.
Requirements
Candidates must have at least one year of experience in a customer-facing sales role, with retail leadership experience strongly encouraged. A bachelor's degree is strongly preferred, along with comfort in learning new technology and strong communication skills.
Full job description
DelRicht is seeking a Sales Associate to help interested patients access clinical trial opportunities. This is an exciting career-change opportunity for tech-savvy retail leaders who want to apply existing customer service, sales, and leadership experience in a new context. In this on-site, phone-based role, you’ll follow up with warm leads (no cold calling!) and guide patients through the first steps of their clinical trial journey.
Why DelRicht
DelRicht Research is a fast-growing clinical research company committed to connecting patients to innovative treatment options and supporting the development of new medications and medical devices. Recognized as a Top Workplace in 2023, 2024, 2025, and 2026, we're Moving Medicine Forward in 33 clinics across 18 states—and growing! Energetic and collaborative, our team maintains a high standard while executing meaningful work. We offer clear growth opportunities for professional development, making this an ideal next step for retail leaders ready to bring their sales skills into a new industry.
What You'll Do
Maintain a high volume of calls to patients to assess eligibility, answer questions, and explain study requirements. Our marketing and outreach efforts generate warm leads—no cold calling!
Use the consultative sales, relationship-building, and customer service skills you developed in retail to help patients understand clinical trial opportunities.
Schedule qualified patients for initial clinic visits and follow up throughout their journey.
Handle patient calls and partner with clinic and recruitment teams to meet enrollment goals.
Learn and confidently use new technology and systems to manage patient outreach and follow-up.
What You'll Bring
1+ year of experience in a customer-facing sales role; retail supervisors and managers are strongly encouraged to apply.
A bachelor’s degree is strongly preferred.
Comfort learning and using new technology and systems.
Compassionate, people-focused communication skills.
A self-motivated, coachable, and organized approach.
Strong attention to detail and the ability to manage multiple priorities.
How We Work: DelRicht Research’s Core Values
Production: We deliver on our promises, take action, and solve problems proactively.
Humility: We support each other, bring enthusiasm, and embrace change.
Consistency: We value accuracy, persistence, and staying calm under pressure.
Compensation and Benefits
Base rate: $16.00–$18.00 per hour, plus uncapped commission paid biweekly. Average first-year earnings are approximately $46,000–$54,000, with significantly higher earning potential based on performance.
Health, dental, and vision insurance.
Paid time off that grows throughout your career with DelRicht.
401(k), including discretionary match/profit sharing.
Role Details
Job type: Full-time
Location: On-site in Atlanta, GA - our office is based in Druid Hills
Schedule: Monday through Friday, with rotating Saturday coverage required
DelRicht is an equal opportunity employer. We consider all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, or disability status.
On average, it takes 17 years for a medical discovery to become widely available. DelRicht Research provides volunteers access to no-cost, advanced treatment options. We empower those who wish to take a more active role in their own health care and experience the next generation of medicine, Today.
Offices: 3525 Prytania St, New Orleans, Louisiana, US
Clinical ResearchHealthcareand Medical ResearchClinical TrialsBiotechnologyMedical
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