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Skills: Leadership, Team Coaching, Inventory Management, Guest Service, Food Safety
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Lead and train a team of fresh cut produce associates to deliver high-quality ready-to-enjoy fruits and vegetables. Oversee inventory, maintain food safety and cleanliness standards, and ensure an exceptional guest experience.
Requirements
Requires a high school diploma or equivalent and prior experience in stocking, retail sales, or produce roles. Must possess leadership skills and the physical ability to lift up to 40 pounds and work in a cooler environment.
Full job description
Location : Name
Verona
Position Type
Full-Time
Company Overview
ABOUT FESTIVAL FOODS:
We are a Wisconsin grocer that is committed to giving back to the communities it serves and providing guests with exceptional service and value. We operate +40 full-service supermarkets across the state of Wisconsin.
At Festival, people are at the top of our list. You’ll see it in everything from our daily interactions to how we treat our guests – even in our extensive associate benefits and programs.
Job Summary
Join the Festival Foods team as a Fresh Cut Lead!
Job Title: Fresh Cut Produce Lead
Report to: Produce Department Manager
Lead a team while delivering high-quality ready-to-enjoy produce and an excellent guest experience!
As a Fresh Cut Lead, you’ll guide a team of fresh cut produce associates to ensure the highest standards in fresh, ready-to-enjoy fruits and vegetables. You’ll oversee inventory, maintain department standards, and create a seamless shopping experience for guests.
Job Description
What You’ll Do:
Provide Exceptional Guest Service: Providing excellent guest service is at the heart of what we do. Whether it’s a friendly greeting, answering questions or addressing guest concerns, you’ll handle each interaction with professionalism and care. Your willingness to help guests with what they need will make a positive impact every day.
Support & Train the Team: Lead, coach, and train fresh cut produce associates to ensure high performance and exceptional service.
Maintain Fresh Inventory: Monitor stock levels, track shrink, and ensure accurate pricing.
Oversee Department Standards: Ensure quality, food safety, and cleanliness are consistently met.
Engage with Guests: Assist with product selection, take special orders, and resolve concerns.
Collaborate Across Departments: Work closely with store leadership and vendors to keep the Fresh Cut department running smoothly.
Keep the Department Organized: Maintain a clean and efficient workspace to support productivity.
Honor Commitments: Regular, timely attendance in compliance with the work schedule, and adequate notice to find a replacement for occasional absences
Support the Team: Other duties as assigned
What You’ll Bring:
High School Education or equivalent combination of education and experience
Leadership skills and the ability to motivate a team.
Experience in stocking, retail sales associate, or produce associate roles.
Strong communication and problem-solving skills.
Ability to work in a fast-paced, guest-focused environment.
Understanding of on-the-job safety, food safety and sanitation best practices.
Physical Demands & Work Environment:
The physical demands and work environment described below are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.
The associate must possess the ability to stand in place for long periods of time; work in a cooler, walk in the store; bend, stoop and kneel regularly.
The associate must have full range of upper body motion in order to lift product. Requires the ability to perform repetitive tasks for prolonged periods of time.
Must possess functional sensory abilities in order to visually monitor the store, create attractive displays, and to operate equipment.
The position requires the associate to lift up to 40 pounds on an occasional basis.
Work Schedule:
The work schedule may include mornings, afternoons, evenings, weekends, and holidays.
Why You’ll Love This Role:
As a Fresh Cut Lead, you’ll take pride in delivering high-quality, fresh-cut produce while guiding a team to success. If you’re looking for a leadership opportunity, and have prior stocking, retail, or retail sales associate experience in a fast-paced, guest-focused setting, this is the role for you!
Benefits Overview
WHY YOU'LL LOVE IT HERE:
Associate Discount: Enjoy an industry-leading 15% off your grocery purchases for you and your immediate household!.
Weekly Pay & Premium Pay: Hourly associates are paid weekly, providing more frequent access to their funds. Part-time store associates are paid a $1 premium per hour on Sundays and select holidays. Hourly full-time store associates receive time and a half on Sundays and select holidays.
Two-Week Advanced Scheduling: Better Planning. Better Balance. We provide our associates with their schedules two weeks in advance, offering greater predictability & flexibility.
Vision & Dental Insurance: Part-time and full-time associates are eligible for vision insurance and two dental coverage options that are designed to fit your needs.
Support: Our associates receive support for their total well-being; including 3 weeks of paid parental leave, a fitness reimbursement program offering savings off of fitness membership fees; our EAP (Employee Assistance Program) and LEAPCare Care Coaches, which provide associates confidential care related to hospital visitation, conflict resolution, stress management, marriage or divorce, family issues and depression or anxiety.
Save for Your Future: Offering a 401(k), we’re proud to support our associates in planning for retirement. The 401(k) plan empowers associates to save a portion of their paychecks for retirement. Festival Foods has an annual discretionary match to help our associates reach their savings goals. At Festival Foods we are committed to providing an environment of mutual respect where equal employment opportunities are available to all. We are dedicated to building a top-notch team of skilled, experienced and service-oriented associates. Festival Foods believes that an inclusive environment for teammates of all backgrounds and perspectives strengthens our ability to serve our guests and communities, as we seek to recruit, develop, and retain the most talented people.
A WI grocer on a mission to serve. We provide clean stores, friendly people and quality products. #LifeatFestFoods
Industry
Retail Groceries
Company size
5,001-10,000 employees
Founded
1946
Headquarters
De Pere, WI
LinkedIn followers
16,991
We are a Wisconsin grocer that is committed to giving back to the communities it serves and providing guests with exceptional service and value. We operate +40 full-service supermarkets across the state of Wisconsin.
At Festival, people are at the top of our list. You’ll see it in everything from our daily interactions to how we treat our guests – even in our extensive associate benefits and programs.
Offices: 1724 Lawrence Drive, De Pere, WI 54115, US · 3800 Emerald Drive East, Onalaska, WI 54650, US · 25300 75th St, Paddock Lake, Wisconsin 53168, US · 6000 31st St, Kenosha, Wisconsin 53144, US · 11111 W Greenfield Ave, West Allis, Wisconsin 53214, US
Customer ServiceMeat & SeafoodDeliProduceWine & SpiritsBakeryManagementand GroceryCommunitiesFood and Beverage
How much do Customer Service & Support jobs in Wisconsin pay?
Based on 1188 listings with disclosed salaries, most customer service & support jobs in Wisconsin pay between $45k–$100k per year. Individual offers vary with seniority, company size, and specialization.
How many Customer Service & Support jobs are open in Wisconsin right now?
There are currently 16,327 open customer service & support positions in Wisconsin listed on Clera. New openings are added daily as companies post roles.
Which companies are hiring for Customer Service & Support roles in Wisconsin?
Companies currently hiring include Domino's, Kwik Trip, Inc., Kroger, Marcus Corporation, Festival Foods, among others. Browse the listings above to see every active employer.
Are there remote or hybrid Customer Service & Support jobs in Wisconsin?
Yes — 743 of the 16327 open customer service & support positions offer remote or hybrid work (319 remote, 424 hybrid).
How do I apply for Customer Service & Support jobs in Wisconsin?
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.
Customer Service & Support jobs by city in Wisconsin