Park Falls, Wisconsin, United States · On-site
An Angler Guide answers a wide range of sales, service and technical needs questions by providing world class, industry leading assistance and by becoming the go-to fishing rod resource for consumers, retailers, and indu…
Skills: Customer Service, Sales, Technical Support, Product Knowledge, Communication
Park Falls, Wisconsin, United States · On-site
Join the St. Croix Rod Team in our Factory Store in Park Falls, WI. Earn competitive wages and benefits in a fish-story friendly working environment, while sharing product knowledge & selling the Best Rods on Earth! A Pa…
Skills: Customer Service, Active Listening, Product Recommendation, Sales Transactions, Retail Operations
Park Falls, Wisconsin, United States · On-site
St. Croix's Production Team Members build the Best Rods on Earth by taking pride in their work. A Production Team Member learns and understands the production process, works collaboratively, and is consistently at work s…
Skills: Production Process, Collaboration, Cross-training, Safety Compliance, Quality Control
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The Angler Guide provides expert sales, service, and technical support to consumers and industry professionals via phone and email. They are responsible for managing orders, handling warranty claims, and tracking shipments to ensure a high-quality customer experience.
The role requires a strong focus on customer service and the ability to act as a knowledgeable resource for fishing equipment. Candidates must be capable of identifying customer needs and providing accurate product advice.
An Angler Guide answers a wide range of sales, service and technical needs questions by providing world class, industry leading assistance and by becoming the go-to fishing rod resource for consumers, retailers, and industry professionals. This assistance includes telephone and e-mail interaction, order placement, service and warranty assistance, and shipment tracking. An Angler Guide must take the initiative in identifying angler needs and providing top-notch advice in both product selection and service that results in an exemplary start-to-finish angler experience.
The benefits package for full-time Team Members includes:
Health Insurance / HSA / Flex
Voluntary Dental & Vision Insurance
Company Paid Life & Short Term Disability Insurance
401k Retirement Plan / 9 Paid Holidays/Year / Paid Vacation Time
Generous Team Member Discount at St. Croix Factory Store
St. Croix is an Equal Employment Opportunity Employer.
Best Rods On Earth
Premium quality casting, spinning, saltwater, ice fishing, and fly rods made in the USA with care and dedication and backed by our famous customer service
Offices: 856 4Th Ave N, Park Falls, WI 54552, US · P.O. Box 279, Park Falls, Wisconsin 54552-0279, US
Best Rods On Earth
Premium quality casting, spinning, saltwater, ice fishing, and fly rods made in the USA with care and dedication and backed by our famous customer service
Offices: 856 4Th Ave N, Park Falls, WI 54552, US · P.O. Box 279, Park Falls, Wisconsin 54552-0279, US
