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Customer Service & Support Jobs in Madison, WI (Now Hiring) — 1,151 open

Hy-Vee, Inc. logoHy-Vee, Inc.

Health Market Department Manager

Madison, Wisconsin, United States · On-site

Entry level$5K raised

Additional Considerations (if any): - At Hy-Vee our people are our strength. We promise “a helpful smile in every aisle” and those smiles can only come from a workforce that is fully engaged and committed to supporting o…

Skills: Customer service, Team leadership, Inventory management, Retail operations, Staff training

Hy-Vee, Inc. logoHy-Vee, Inc.

Meat Clerk

Madison, Wisconsin, United States · On-site

Entry level$5K raised

Additional Considerations (if any): - At Hy-Vee our people are our strength. We promise “a helpful smile in every aisle” and those smiles can only come from a workforce that is fully engaged and committed to supporting o…

Skills: Customer Service, Meat Trimming, Product Wrapping, Inventory Stocking, Food Safety

AOTI logoAOTI

1099 Maintenance Patient Care Associate (Madison, Wisconsin)

Madison, Wisconsin, United States · On-site

Entry level

Independent Patient Care Contractor About AOTI Advanced Oxygen Therapy, Inc. (AOTI) is transforming the future of wound care through breakthrough technologies that improve the lives of patients with chronic non-healing a…

Skills: Patient Education, Medical Equipment Setup, Customer Service, Patient Support, Inventory Management

LUSH logoLUSH

Casual Sales Ambassador - Madison-Hilldale

Madison, Wisconsin, United States · On-site

Entry level

Position: Casual Sales Ambassador Weekly: 4-19 hours Interview Plan Sales Ambassador Sales Ambassadors at Lush are experts in product and brand knowledge, as well as providing exceptional customer consultations and produ…

Skills: Customer Service, Sales, Product Demonstration, Consultative Selling, Skincare Knowledge

LUSH logoLUSH

Casual Sales Ambassador

Madison, Wisconsin, United States · On-site

Entry level

Position: Casual Sales Ambassador Weekly: 4-19 hours Sales Ambassador Sales Ambassadors at Lush are experts in product and brand knowledge, as well as providing exceptional customer consultations and product demonstratio…

Skills: Customer Service, Sales Techniques, Product Demonstrations, Consultative Selling, Visual Merchandising

Hy-Vee, Inc. logoHy-Vee, Inc.

Backup Accounting Coordinator

Madison, Wisconsin, United States · On-site

Mid level$5K raised

Additional Considerations (if any): - At Hy-Vee our people are our strength. We promise “a helpful smile in every aisle” and those smiles can only come from a workforce that is fully engaged and committed to supporting o…

Skills: Store Accounting, Inventory Control, Cash Accountability, Financial Reporting, Product Management

Caring Transitions logoCaring Transitions

Team Member

Madison, Wisconsin, United States · On-site

$17/hr–$20/hr

Entry level

Flexible Part-Time Work That Makes a DifferenceJoin the Caring Transitions of North Madison & Sun Prairie Team Flexible Daytime Hours | $17–$20/hour | No Experience Required – Paid Training Provided | Meaningful Work Loo…

Skills: Organization, Packing, Inventory Management, Smartphone Proficiency, Customer Support

Hy-Vee, Inc. logoHy-Vee, Inc.

Produce Clerk

Madison, Wisconsin, United States · On-site

Entry level$5K raised

Additional Considerations (if any): - At Hy-Vee our people are our strength. We promise “a helpful smile in every aisle” and those smiles can only come from a workforce that is fully engaged and committed to supporting o…

Skills: Customer Service, Food Safety, Inventory Management, Sanitation Procedures, Product Rotation

Purpose Financial logoPurpose Financial

Consumer Lending Sales Specialist - Full Time

Madison, Wisconsin, United States · On-site

Entry level

Brand: Advance America Address: 2616 E. Washington Avenue, Madison, Wisconsin, United States - 53704 Bi-Lingual Spanish is a plus!! Since 1997, Advance America has helped millions of hardworking people with a variety of …

Skills: Customer Service, Sales, Customer Acquisition, Financial Solution Presentation, Relationship Management

Domino's logoDomino's

Customer Service Rep(02015) - 4680 Cottage Grove Rd

Madison, Wisconsin, United States · On-site

Entry level$1.3B raised

Job Description CSR ABOUT THE JOB You got game? You got spring in your step? You want the best job in the world! Imagine yourself with a job with flexible hours, competitive pay, a fun environment, did we mention flexibl…

Skills: Customer Service, Order Processing, Cash Handling, Food Preparation, Telephone Communication

Domino's logoDomino's

General Manager(09707) - 2810 East Washington Ave.

Madison, Wisconsin, United States · On-site

Mid level$1.3B raised

Job Description ABOUT THE JOB You were born to be the boss. We know. You get up in the morning and you make sure everyone else in the house is doing what they need to do. Then you go to work and you make sure that everyo…

Skills: Cost Control, Inventory Management, Cash Handling, Customer Relations, Staffing

Domino's logoDomino's

Assistant Manager(02097) - 409 W Gorham St

Madison, Wisconsin, United States · On-site

Entry level$1.3B raised

Job Description ABOUT THE JOB You were born to be the boss. We know. You get up in the morning and you make sure everyone else in the house is doing what they need to do. Then you go to work and you make sure that everyo…

Skills: Judgment, Mathematics, Multitasking, Cost Control, Inventory Control

Domino's logoDomino's

General Manager(02015) - 4680 Cottage Grove Rd

Madison, Wisconsin, United States · On-site

Mid level$1.3B raised

Job Description ABOUT THE JOB You were born to be the boss. We know. You get up in the morning and you make sure everyone else in the house is doing what they need to do. Then you go to work and you make sure that everyo…

Skills: Judgment, Mathematics, Multitasking, Inventory Control, Cash Control

Goodwill of South Central Wisconsin logoGoodwill of South Central Wisconsin

Cashier - Part Time, Evenings - West

Madison, Wisconsin, United States · On-site

Entry level

Description At Goodwill of South Central Wisconsin, great work starts with great people. We foster a positive workplace where employees are valued, empowered to grow, and connected to a mission that strengthens our commu…

Skills: Cash Register Operation, Basic Math, Customer Service, Interpersonal Skills, Merchandising

PeakMade Real Estate logoPeakMade Real Estate

Part-Time Leasing Consultant

Madison, Wisconsin, United States · On-site

Entry level

The Part-Time Leasing Consultant will serve as the front-line sales professional at an assigned community and will be responsible for driving occupancy and revenue performance. This role requires a motivated closer who w…

Skills: Sales, Leasing, Lead Conversion, Customer Service, CRM Systems

Kroger logoKroger

PHARMACY/TECHNICIAN

Madison, Wisconsin, United States · On-site

Entry level

Provide exceptional customer service to help people live healthier lives by treating our customers/employees in a fair and ethical manner, providing a safe, clean, inclusive environment, being a responsible member of the…

Skills: Customer Service, Patient Intervention, Pharmacy Operations, Confidentiality, Health and Wellness Services

Pacific Retirement Services logoPacific Retirement Services

Driver CDL

Madison, Wisconsin, United States · On-site

Entry level

Overview Located in the heart of downtown Madison, Capitol Lakes is a premier not-for-profit Life Plan Community offering residents an engaging lifestyle with exceptional amenities and a full continuum of care. We are se…

Skills: Safe Driving, Passenger Transportation, Wheelchair Lift Operation, Vehicle Inspection, Customer Service

Heid Music logoHeid Music

Store Manager

Madison, Wisconsin, United States · On-site

Mid level

Description Build a Career That Inspires People Through Music For nearly 80 years, Heid Music has helped people discover, learn, create, and share music. As a third-generation, family-owned and musician-operated company,…

Skills: Team Leadership, Retail Management, Sales Growth, Customer Engagement, Performance Management

The Madison Concourse Hotel and Governor's Club logoThe Madison Concourse Hotel and Governor's Club

Bartender

Madison, Wisconsin, United States · On-site

$18/hr–$30/hr

Entry level

The Bar, a full service restaurant located inside The Madison Concourse Hotel, is seeking a full-time and a part-time bartender. We're looking for talented bartenders who can bring their skills and enthusiasm to our team…

Skills: Bartending, Cocktail Mixology, Customer Service, Cash Handling, Food Service

Access Community Health Centers logoAccess Community Health Centers

Medical Assistant Apprenticeship

Madison, Wisconsin, United States · On-site

Entry level

Medical Assistant Apprenticeship Position Summary: This apprenticeship opportunity is a collaboration between Access Community Health Centers and Madison College designed to prepare future Medical Assistants for long-ter…

Skills: Patient Communication, Appointment Scheduling, Insurance Processes, Epic HealthLink, Customer Service

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Showing 1–20 of 1,151

Hy-Vee, Inc. logo

Health Market Department Manager

Hy-Vee, Inc.

Madison, Wisconsin, United States • On-site

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  • Full-time
  • high school
  • Posted 15h ago
  • Apply by Aug 9
  • ~40 hrs/week

Responsibilities

The Health Market Department Manager is responsible for setting department standards for customer service, cleanliness, and profitability while coordinating product delivery. They also oversee employee recruitment, training, scheduling, and performance management to ensure a positive and efficient shopping experience.

Requirements

Candidates should have 1–3 years of previous related work experience and a high school diploma or equivalent. The role requires the physical ability to lift up to 100 pounds and proficiency in arithmetic calculations.

Full job description

Additional Considerations (if any):

-

At Hy-Vee our people are our strength. We promise “a helpful smile in every aisle” and those smiles can only come from a workforce that is fully engaged and committed to supporting our customers and each other.

Job Description:

Job Title: Health Market Department Manager

Department: Health Market

FLSA: Non-Exempt

General Function:

Sets the department standards for customer service, employee relations, cleanliness, sanitation, professional appearance and overall profitability. Coordinates the delivery of the most innovative and best quality product at a competitive retail price.

Core Competencies

  • Partnerships
  • Growth mindset
  • Results oriented
  • Customer focused
  • Professionalism

Reporting Relations:

Accountable and Reports to: District Store Director; Store Manager; Assistant Manager of Health Wellness Home, Store Operations, and Perishables

Positions that Report to you: Health Market Department Employees

Primary Duties and Responsibilities:

  • Maintains a positive attitude; creates an atmosphere of friendliness and fun through flexibility and teamwork.
  • Generates a friendly atmosphere by encouraging employees to greet and speak to customers; providing prompt, courteous, and efficient service to customers and sets a good example.
  • Sets the department standards for customer service, employee relations, cleanliness, sanitation, professional appearance and overall profitability.
  • Smiles and greets customers in a friendly manner, whether the encounter takes place in the employee’s designated department or elsewhere in the store.
  • Makes an effort to learn customers’ names and to address them by name whenever possible. Assists customers by: escorting them to the products they’re looking for, securing products that are out of reach, loading or unloading heavy items, making note of and passing along customer suggestions or requests, performing other tasks in every way possible to enhance the shopping experience
  • Answers the telephone promptly when called upon, and provides friendly, helpful service to customers who call including taking customer orders.
  • Recruits, hires, trains, supervises, disciplines, and evaluates all department employees. Determines department goals with store director.
  • For the purposes of homeopathic and natural wellness products, employee will assist customers by accessing/obtaining information and pointing to the product, however will not provide instruction on the product or its use.
  • Stays current on trends in each product category, and educates customers by offering suggestions, answering questions, etc.
  • Determines weekly work schedule and establishes a daily work plan for the department. Inspects signage and displays for quality and quantity of merchandise and orders product for replenishment.
  • Tracks proper rotation of products, checks for expired code dating, and orders merchandise for replenishment.
  • Communicates with employees regarding sales and ideas. Assists in educating customers by offering suggestions and answering questions, etc.
  • Handles and satisfies customer issues.
  • Adheres to company policies and individual store guidelines.
  • Figures retail pricing and ensures correct pricing.
  • Analyzes weekly and monthly sales and trends, prepares ad projections, and writes ads
  • Plans displays, promotions, and determines pre-orders.
  • Determines sanitation guidelines and procedures and ensures compliance.
  • Operates cash register accurately and scans product, (where applicable) and reports improper cash levels in cash drawer.
  • Fills displays, checks in delivered merchandise, and works in the sales area. Adheres to company policies and individual store guidelines.
  • Reports to work when scheduled and on time.

Secondary Duties and Responsibilities:

  • Determines placement of merchandise and rearranges as needed.
  • Assists in other areas of store as needed.
  • Performs other job-related duties and special projects as required.

Knowledge, Skills, Abilities and Worker Characteristics:

  • Commitment to the Hy-Vee Mission and a willingness to promote the values of the company.
  • Must possess the ability to compose original correspondence; follow technical manuals and have increased contact with people.
  • Ability to do arithmetic calculations involving fractions, decimals, and percentages.

Education and Experience:

High school diploma or equivalent preferred; 1 – 3 years of previous related work experience.

Physical Requirements:

  • Visual requirements include: ability to see detail at near range with or without correction, depth perception, color vision (ability to identify and distinguish color), and field
    of vision.
  • Must be physically able to exert up to 100 pounds of force (energy exerted) occasionally; exert up to 50 pounds of force frequently; and exert up to 10 pounds of force constantly to move objects.
  • Must be able to perform the following physical activities: balancing, stooping, kneeling, reaching, standing, walking, pushing, pulling, lifting, handling, grasping, feeling, talking, hearing and repetitive motions.

Working Conditions:

This position is exposed daily to dirt, noise, temperature extremes, dampness, vibrations, equipment movement hazards, cleaning chemicals/solvents, and electrical shock. This is a fast paced work environment.

Equipment Used to Perform Job:

Telephone, fax, copier, cash register, intercom system, wrapping machine, pallet jacks, forklift, garbage disposal, trash compactor, cardboard compactor, box cutter, knives, computer, calculator, bass, price gun, and C.A.R.S. system.

Financial Responsibility:

Responsible for merchandise.

Contacts:

Has daily contact with customers, suppliers/vendors, and the general public.

Confidentiality:

Has access to confidential information including pricing, monthly reports (sales per labor hour, total company sales, gross profits, labor, percent to total), employee compensation and files.

Are you ready to smile, apply today.

Employment is contingent upon the successful completion of a pre employment drug screen.

Related keywords

Health MarketRetailDepartment ManagerCustomer ServiceInventory ControlMerchandisingStaff SupervisionSales TrendsSanitationProduct RotationPricingHy-VeeWellness ProductsTeamworkLeadershipOperations Management

About Hy-Vee, Inc.

LinkedInVisit site

Where there’s a helpful smile in every aisle.

Industry
Retail
Company size
10,001+ employees
Founded
1930
Headquarters
West Des Moines, IA
LinkedIn followers
74,379
Total funding
$5K

Hy-Vee, Inc. is an employee-owned corporation operating more than 563 business units across nine Midwestern states with sales of more than $13 billion annually. The supermarket chain is synonymous with quality, variety, convenience, healthy lifestyles, culinary expertise and superior customer service. Hy-Vee was recently named the No. 1 grocery store in America by USA TODAY. The company’s more than 75,000 employees provide “A Helpful Smile in Every Aisle” to customers every day.

Offices: 5820 Westown Parkway, West Des Moines, IA 50266, US

Grocery RetailEmployee OwnershipCustomer Service & ExperienceHealth & WellnessCulinary ExpertiseAisles On-LineThe Best at FreshFood Distribution SystemsSustainabilityand Innovation
View all jobs at Hy-Vee, Inc.

Frequently asked questions

How many Customer Service & Support jobs are open in Madison, WI right now?

There are currently 1,151 open customer service & support positions in Madison, WI listed on Clera. New openings are added daily as companies post roles.

Which companies are hiring for Customer Service & Support roles in Madison, WI?

Companies currently hiring include Domino's, Kwik Trip, Inc., Hy-Vee, Inc., Freeland Group Restaurants, University of Wisconsin Hospital and Clinics, among others. Browse the listings above to see every active employer.

Are there remote or hybrid Customer Service & Support jobs in Madison, WI?

Yes — 100 of the 1151 open customer service & support positions offer remote or hybrid work (47 remote, 53 hybrid).

How do I apply for Customer Service & Support jobs in Madison, WI?

Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.

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