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Full-time
high school
Competitive Pay, Comprehensive Benefits Package, Flexible Work Schedules, Summer Flex Hours, Paid Time Off, Sick Leave
Posted 10d ago
~40 hrs/week
Responsibilities
The role involves processing customer sales orders, researching inventory, and providing technical product guidance to customers. Additionally, the representative supports outside sales personnel and manages order-related issues such as tracking and billing.
Requirements
Candidates should have a high school diploma or GED, with prior experience in the HVAC industry or distribution preferred. Proficiency in Microsoft Office Suite and the ability to handle high volumes of phone and email interactions are required.
Full job description
We are currently hiring an HVAC Inside Sales Support Representativeto work at ourSturtevant, WI location. This Inside Sales Representative position provides a great opportunity to grow in an HVAC career, with a well-established company. The purpose of this role is to provide information and problem-solving solutions to customers, in a professional and friendly manner. This position is best suited for someone:
Hard-working
Professional
Self-motivated
Friendly
Fast-paced
At Auer Steel, our people are truly the company's biggest asset. As an organization, we strive to live out our original mission statement - "Auer aim is to give you products so good, with service so dependable, at prices so reasonable, with a spirit so friendly, you will desire to have us serve you."
WHY JOIN AUER STEEL?
Competitive Pay Based on Experience
Comprehensive Benefits Package for Full-time Employees
Flexible Work Schedules - Summer Flex Hours, First Shift, No Weekends
Paid Time Off - Sick, Vacation, Personal, Jury Duty & Holidays
Wellness Challenges, Incentives, and Coaching
Retirement Plan Options w/ a Company Match
AND SO MUCH MORE!
This is your opportunity to join Auer team! Auer Steel & Heating Supply Co. is a wholesale distributor of HVAC equipment and supplies. Known for our customer service and quality products, Auer Steel has been operating since 1940.
WHAT DOES THIS POSITION DO?
Job responsibilities for a Customer Service Rep include:
Receives customer order correspondence and writes sales orders.
Researches inventory items for customer orders.
Assists customers in identifying what products they need.
Supports outside sales personnel as needed.
Attends sales meetings and training events as required.
Reviews sales programs and promotions going on with Inside Sales Manager.
Assists customers with back orders, errors, tracking shipments, pricing questions, billing warranties, etc.
This list of duties and responsibilities is not all inclusive and may be expanded to include other duties and responsibilities as management may deem necessary from time to time.
WHAT IS REQUIRED?
This position is best suited for an individual with:
High school diploma or general education degree (GED); or one to three months related experience and/or training; or equivalent combination of education and experience.
Prior experience working within HVAC industry or distribution environment preferred.
Able to manage a high volume of incoming customer phone calls and emails.
High level of face to face customer interactions.
Experience in working with Microsoft Office Suite products such as Outlook, Excel, etc.
Auer Steel & Heating Supply Company is an Equal Opportunity Employer dedicated to promoting a culturally diverse workforce.
Auer Steel & Heating Supply Co. is a full-service HVAC distributor of high quality indoor comfort products, featuring the Bryant, Carrier (Milwaukee only), Midea, Airquest and Payne brands of heating and cooling products.
Founded in 1940 in a single, small building in Milwaukee, we have grown to serve the HVAC community throughout Wisconsin, Minnesota, eastern North Dakota and the Upper Peninsula of Michigan. Since day one, Auer Steel has been under the leadership of the Curtes family - now in its third generation, we serve with the same “customer-first” values implemented in 1940.
Offices: 2935 West Silver Spring Drive, Milwaukee, WI 53209, US · 865 Exnium Lane, Plymouth, MN 55441, US · 785 County Rd CB Suite 200, Neenah, WI 54956, US · 4606 S Taylor Drive, Sheboygan, WI 53081, US · 3050 Progress Road, Madison, WI 53716, US
Hydronics design and salesSupplier of HVAC installation materialscontrolsrefrigeration suppliesIndoor Air Quality SpecialistsDistributor of CarrierBryantPayneMidea & Airquest HVAC equipmentand Geothermal design and sales partnering with Geostar
How much do Customer Service & Support jobs in Wisconsin pay?
Based on 1114 listings with disclosed salaries, most customer service & support jobs in Wisconsin pay between $45k–$100k per year. Individual offers vary with seniority, company size, and specialization.
How many Customer Service & Support jobs are open in Wisconsin right now?
There are currently 15,742 open customer service & support positions in Wisconsin listed on Clera. New openings are added daily as companies post roles.
Which companies are hiring for Customer Service & Support roles in Wisconsin?
Companies currently hiring include Domino's, Kwik Trip, Inc., Marcus Corporation, Festival Foods, Kroger, among others. Browse the listings above to see every active employer.
Are there remote or hybrid Customer Service & Support jobs in Wisconsin?
Yes — 719 of the 15742 open customer service & support positions offer remote or hybrid work (310 remote, 409 hybrid).
How do I apply for Customer Service & Support jobs in Wisconsin?
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.
Customer Service & Support jobs by city in Wisconsin