The International Autos Group is a family owned and operated group of dealerships serving customers in the Milwaukee, Sheboygan, Chicago, Northwest Indiana markets and Minnesota. The owner of the organization is Ralph Ma…
Skills: Customer Satisfaction, Service Advising, Cost Estimation, Vehicle Maintenance Knowledge, Customer Communication
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City of Pewaukee, Wisconsin, United States · On-site
Entry level
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Germantown, Wisconsin, United States · On-site
$28/hr–$30/hr
Entry level$2.7B raised
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Wisconsin Dells, Wisconsin, United States · On-site
Entry level$5.5B raised
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Full-time
Paid training, Paid vacation, Flexible work hours, Medical, Dental, Vision
Posted 9d ago
~40 hrs/week
Responsibilities
The Service Advisor is responsible for greeting customers, documenting vehicle symptoms, and recommending necessary maintenance based on vehicle history. They must provide accurate cost estimates and maintain frequent communication with customers regarding the progress of their repairs.
Requirements
Candidates must have previous experience as a Service Advisor, Assistant Lane Manager, or Service Consultant with a proven track record of exceptional customer satisfaction. Personal integrity, high energy, and experience with ADP software are also highly valued.
Full job description
The International Autos Group is a family owned and operated group of dealerships serving customers in the Milwaukee, Sheboygan, Chicago, Northwest Indiana markets and Minnesota. The owner of the organization is Ralph Mauro, the son of Frank Mauro, who purchased his original dealership in 1968. Frank Mauro left behind quite a legacy and one that included instilling strong work ethics in Ralph. In turn, Ralph instilled those hard work ethics in his son, Francis, who became the third-generation of the Mauro family to join the auto industry. The International Autos Group will do all they can to promote their employees' growth in the company.
WE OFFER:
Paid training
Paid vacation
Flexible work hours
Medical, dental, and vision
401K
Closed Sundays
RESPONSIBILITIES:
Greet customers promptly
Obtain customer and vehicle information
Clearly report all vehicle symptoms as described by the customer
Determine and recommend needed maintenance base on age, mileage and history of vehicle
Prepare a complete and accurate estimate of cost for labor and parts
Establish follow up time
Monitor the progress of each vehicle throughout the day, and updating customers frequently
Verify that the final invoice reconciles with the work performed on the repair order
Explain all completed work and charges to customers
REQUIREMENTS:
Proven record of achieving exceptional Customer Satisfaction
Past experience as a Service Advisor, Assistant Lane Manager or Service Consultant is a must
Above average energy level
A desire for a long term career with a growing organization
THREE GENERATIONS STRONG!
The International Autos Group is a family owned and operated group of dealerships serving customers in the Milwaukee, Sheboygan, Chicago, Northwest Indiana markets and soon to be in Minnesota.
The owner of the organization is Ralph Mauro, the son of Frank Mauro, who purchased his original dealership in 1968. Frank Mauro left behind quite a legacy and one that included instilling strong work ethics in Ralph. In turn, Ralph instilled those hard work ethics in his son, Francis, who became the third-generation of the Mauro family to join the auto industry.
International Autos features the best of the world’s import and domestic manufacturers including: Mercedes-Benz, BMW, Audi, Mini, Fiat, Sprinter, Infiniti, Porsche, Maserati, Alfa Romeo, Volvo, Land Rover, Jaguar, Subaru, Honda, Toyota and Scion. Each location also boasts a large selection of pre-owned vehicles in all price ranges.
Service customers can expect, and will receive, an excellent experience at all of our award-winning locations. Factory certified technicians, combined with an extensive on-site parts inventory, assure customers that the service their vehicle requires will be performed correctly, on time, the first time. Based upon the customer surveys from the manufacturers, customers’ expectations are regularly met or exceeded. This is something we not only strive to do, but have come to live by.
Whether you are interested in purchasing a vehicle, or your current vehicle requires service or body work, the International Autos Group will do all they can to earn your business and leave you impressed. The Mauro family, and their dedicated team, looks forward to proving to you that once you become a customer, you will become a customer for life.
Offices: 2400 South 108th St., West Allis, WI 53227, US · 2230 East Moreland Blvd., Waukesha, WI 53186, US · 4400 West Brown Deer Rd., Brown Deer, WI 53223, US · 1515 West Silver Spring Dr., Glendale, WI 53209, US
How much do Customer Service & Support jobs in Wisconsin pay?
Based on 1114 listings with disclosed salaries, most customer service & support jobs in Wisconsin pay between $45k–$100k per year. Individual offers vary with seniority, company size, and specialization.
How many Customer Service & Support jobs are open in Wisconsin right now?
There are currently 15,742 open customer service & support positions in Wisconsin listed on Clera. New openings are added daily as companies post roles.
Which companies are hiring for Customer Service & Support roles in Wisconsin?
Companies currently hiring include Domino's, Kwik Trip, Inc., Marcus Corporation, Festival Foods, Kroger, among others. Browse the listings above to see every active employer.
Are there remote or hybrid Customer Service & Support jobs in Wisconsin?
Yes — 719 of the 15742 open customer service & support positions offer remote or hybrid work (310 remote, 409 hybrid).
How do I apply for Customer Service & Support jobs in Wisconsin?
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.
Customer Service & Support jobs by city in Wisconsin