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Full-time
high school
Posted 2d ago
~40 hrs/week
Responsibilities
The Clinical Assistant supports the Care Coordinator with non-clinical administrative tasks including phone inquiries, scheduling, and processing medical paperwork. They also assist with prior authorizations and ensure documentation is accurate for providers.
Requirements
Candidates must have a high school diploma or GED and six months to one year of relevant experience. A valid Texas Driver's License and the ability to work effectively under pressure are also required.
Full job description
Company Description
At Wellness Pointe, everyone will receive an exceptional quality of care. The center has expanded into a multifaceted clinic that offers obstetrics, pediatrics, general medicine, family planning, and dentistry. Some of the other services offered by our well qualified staff include education, intervention, and management of the many social issues that impact our community. Everyone is treated in complete confidence. Medicaid, Medicare, and most private health insurance is accepted.
Position Summary
The Clinical Assistant assists the Care Coordinator with non-clinical duties such as handling phone inquiries, assisting with scheduling, obtaining pre-authorizations and completing durable medical equipment (DME) paperwork for providers to sign.
Essential Functions
• Answering phone, retrieving and returning voicemails.
• Assisting care coordinator/MA's with incoming prescription faxes, processing, documenting and faxing back to the pharmacy.
• Assisting with obtaining prior authorization for medications, radiology and DME.
• Translate as needed.
• Assist staff with scheduling nurse visits for needed vaccines and or depression screenings, FOBT's, etc.
• Review forms signed in departments for missing information and have addressed accordingly by Care Coordinator.
• Assist in all log tracking duties as time allows.
• Perform other job-related duties as assigned.
Required Skills
• Energetic, forward-thinking and creative individual with high ethical standards and an appropriate professional image.
• The ability to work independently and effectively under pressure.
• Demonstrated human relation and effective communication skills also required.
• Superior organizational and problem solving skills • Computer proficient with Word and Excel.
• Ability to learn and utilize EHR.
• Strong customer services skills.
• Problem solving skills.
• Ability to speak Spanish preferred.
• Ability to follow direction from multiple providers and supervisors.
Qualifications
• Typically requires six (6) months to one (1) year experience.
• Mental and physical health sufficient to meet the demands of the position.
• Requires a valid Texas Driver's License, appropriate driving record and auto liability insurance that meets the minimum required by State of Texas statute.
• High school diploma or GED.
Additional information
Wellness Pointe is an Equal Opportunity, 'Veteran Friendly' Employer.
Longview Wellness Center, Inc. dba Wellness Pointe is a community health center in northeast Texas with clinics in Longview, Tyler, Mount Pleasant, Kilgore, and Gilmer.
Offices: 1107 E MARSHALL AVE, Longview, Texas 75601, us
Ob/GynPediatricsFamily MedicineDentistryOptometryMental Health CounselingPsychiatryPsychologyand Substance Use Disorder CounselingHealth Diagnostics
How much do Customer Service & Support jobs in Texas pay?
Based on 4806 listings with disclosed salaries, most customer service & support jobs in Texas pay between $48k–$115k per year. Individual offers vary with seniority, company size, and specialization.
How many Customer Service & Support jobs are open in Texas right now?
There are currently 66,679 open customer service & support positions in Texas listed on Clera. New openings are added daily as companies post roles.
Which companies are hiring for Customer Service & Support roles in Texas?
Companies currently hiring include Domino's, Lowe's Companies, Inc., AutoZone, CVS Health, Starbucks, among others. Browse the listings above to see every active employer.
Are there remote or hybrid Customer Service & Support jobs in Texas?
Yes — 3750 of the 66679 open customer service & support positions offer remote or hybrid work (1821 remote, 1929 hybrid).
How do I apply for Customer Service & Support jobs in Texas?
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.