The Customer Service Associate provides customer service that is above and beyond for customer satisfaction and retention creating a culture of empowerment for employees to provide excellent customer service. Responsible…
Skills: Customer Service, Operations, Sales, Oral Communication, Written Communication
The Part Time Customer Service Associate provides customer service that is above and beyond for customer satisfaction and retention creating a culture of empowerment for employees to provide excellent customer service. R…
Skills: Customer Service, Operations, Sales, Oral Communication, Written Communication
The E-Commerce Fulfillment Associate is responsible for accurately picking, packing, and preparing customer orders for shipment in a fast-paced 3PL environment. This role plays a critical part in ensuring orders are fulf…
Skills: Order Fulfillment, Picking, Packing, Quality Control, Inventory Management
The Customer Service Representative will provide exceptional customer service, answer inquiries, process payments and other sale day activities. IAA Holdings, LLC (IAA) IAA Holdings, LLC (IAA), a Ritchie Bros. Auctioneer…
Skills: Customer service, Data entry, Keyboarding, Computer literacy, Technology proficiency
Automotive Technician / Mechanic | Up to $55/Hr* & Full AC Shop| Clarksville
Clarksville, Tennessee, United States · On-site
Mid level
Company Description Christian Brothers Automotive Benefits: *Up to $55/Hr For The Most Skilled TechniciansFully Air Conditioned ShopPaid Vacation & Paid HolidaysClosed Every Weekend To Spend Time With Family & FriendsEmp…
Estimator Assistant Full-Time | Entry-Level (Paid Training Provided) | Chattanooga, TN Arcus Restoration is a growing, full-scale restoration and remediation company currently serving Middle and East Tennessee as well as…
Skills: Matterport scanning, Roof inspection, Construction documentation, Property damage assessment, Microsoft Office
Benefits: Medical, Dental and Vision Benefits 401(k) 401(k) matching Company car Free uniforms Opportunity for advancement Paid time off Training & development Are you motivated by a drive to serve others and achieve res…
Skills: Project management, Construction management, Team leadership, Budgeting, Vendor coordination
FT/PT Retail Shift Lead | Marketplace Hwy Location
Knoxville, Tennessee, United States · On-site
$15/hr–$16/hr
Entry level
Join a Mission That Changes Lives — Including Yours At KARM Stores, every shift makes an impact. As a Sales Associate, you are not just ringing transactions — you are helping fund life-changing services for m…
Provides positive customer interface, obtains and enters in computer all information needed for patients seen in the Clinic to ensure accurate billing. Essential Functions Statement(s) Greets visitors and patients to det…
Skills: Customer Service, Medical Billing, Data Entry, Appointment Scheduling, Cash Handling
POSITION SUMMARY Provides excellent patient care by answering all incoming business office calls and directing them appropriately. Essential Functions Statement(s) Answers all incoming calls to the Business Office and di…
Skills: Customer Service, Insurance Verification, Data Entry, Account Reconciliation, Communication
Every Sunday Off!! *Benefits & PTO * Employee Discount * Performance Based Increases * Referral Bonuses * Bonus & Rewards * Career Growth Opportunities Entry-level pay begins from $12-14/hr based on experience. Store hou…
Join a Mission That Changes Lives — Including Yours At KARM Stores, every shift makes an impact. As a Sales Associate, you are not just ringing transactions — you are helping fund life-changing services for m…
Skills: Customer service, Cash handling, Point-of-sale systems, Communication skills, Team leadership
Why DH Pace? The DH Pace Company is a family-owned and privately held business with annual sales over $1 billion through 60+ offices located across the continental United States. The Company is an industry leader in the …
Skills: Residential Door Installation, Door Hardware Repair, Mechanical Aptitude, Ladder Safety, Heavy Lifting
Entry Door/Automatics Service Technicians - Experienced or Trainee
Nashville, Tennessee, United States · On-site
Mid level
Why DH Pace? The DH Pace Company is a family-owned and privately held business with annual sales over $1 billion through 60+ offices located across the continental United States. The Company is an industry leader in the …
Skills: Door Repair, Automatic Door Service, Hardware Installation, Mechanical Troubleshooting, Welding
Why DH Pace? The DH Pace Company is a family-owned and privately held business with annual sales over $1 billion through 60+ offices located across the continental United States. The Company is an industry leader in the …
Skills: Door Installation, Door Repair, Mechanical Aptitude, Ladder Safety, Heavy Lifting
Part Time Customer Service Instant Return Representative
Memphis, Tennessee, United States · On-site
Entry level$3.3B raised
The Part Time Customer Service Instant Return Representative is an essential member of the airport location team and is the brand ambassador by providing the fastest, easiest, and most valued experience to our customers.…
Skills: Customer service, Sales, Communication, Computer proficiency, Time management
The Room Attendant will be responsible for the daily ownership and operational execution of the Housekeeping Department. Room attendants must be comfortable communicating with guests they encounter, as well as the Housek…
Skills: Housekeeping, Cleaning, Customer service, Laundry, Communication
The Guest Service Agent is responsible for processing check-ins/outs, securing payment, verifying and adjusting billing, and assisting guests with reservations and requests in a friendly, professional and timely manner, …
JOB SUMMARY: The purpose of the Fire Suppression Technician is to provide installation, inspection, service and/or repair of Fire Extinguishers, Emergency Exit Lights and/or any Pre-Engineered Suppression Systems includi…
Skills: Fire Suppression Systems, Fire Extinguisher Maintenance, NFPA Code Compliance, Troubleshooting, Detection and Control Systems
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Full-time
Rental Car Discounts, Medical Insurance, Dental Insurance, Vision Insurance, 401(k) Employer Matching, Paid Parental Leave
Posted 7d ago
~40 hrs/week
Responsibilities
The associate is responsible for ensuring high customer satisfaction and first-contact resolution at the counter. They also serve as the NPS liaison, analyzing results and coaching staff to improve guest satisfaction.
Requirements
Requires over 3 years of experience in customer service, operations, and sales. Strong communication, leadership, and problem-solving skills are essential, with rental car experience being a plus.
Full job description
The Customer Service Associate provides customer service that is above and beyond for customer satisfaction and retention creating a culture of empowerment for employees to provide excellent customer service. Responsible for first contact resolution and the customer interaction experience within the location. Immediately handles and resolves customer issues at the counter and returns with the highest level of hospitality and professionalism. Serves at the primary Net Promoter Score (NPS) liaison for the management team, updating and communicating on all performance actions and decisions related to Net Promoter Score. Analyzing NPS results to determine cause and execute on plans to improve guest satisfaction. Improves service by communicating and assisting employees to understand customer needs, providing guidance, feedback, and individual coaching when needed. Ensures that all corporate policies and procedures are administered and followed by all staff.
Wages: $16.00 per hour
Qualifications:
3+ years of demonstrated experience in customer service, with experience in operations and sales. Rental car experience a plus. Excellent customer service skills. Excellent oral and written communication skills. Excellent relationship building and leadership skills. Excellent problem-solving and decision-making skills
Apply today and shift your career into drive for tomorrow!
Benefits and Perks:
Not only do you get to be part of an organization where you Drive your Potential, Power your Passion!! Below are a few perks and discounts:
Up to 40% off the base rate of any standard Hertz rental
Medical, Dental & Vision plan options
Retirement programs, including 401(k) employer matching
Paid Parental Leave & Adoption Assistance
Employee Assistance Program for employees & family
Perks & Discounts –Theme Park Tickets, Gym Discounts & more
The Hertz Corporation operates the Hertz, Dollar Car Rental, Thrifty Car Rental brands in approximately 9,700 corporate and franchisee locations throughout North America, Europe, The Caribbean, Latin America, Africa, the Middle East, Asia, Australia and New Zealand. The Hertz Corporation is one of the largest worldwide airport general use vehicle rental companies, and the Hertz brand is one of the most recognized in the world.
US EEO STATEMENT
At Hertz, we champion and celebrate a culture of diversity and inclusion. We take affirmative steps to promote employment and advancement opportunities. The endless variety of perspectives, experiences, skills and talents that our employees invest in their work every day represent a significant part of our culture – and our success and reputation as a company.
Individuals are encouraged to apply for positions because of the characteristics that make them unique.
EOE, including disability/veteran
Related keywords
Net Promoter ScoreNPSCustomer RetentionHospitalityRental CarFirst Contact ResolutionCorporate PoliciesGuest SatisfactionEmployee CoachingHertz
Hertz Global Holdings, Inc. is one of the world’s leading car rental and mobility solutions providers. Its subsidiaries, including The Hertz Corporation, and licensees operate the Hertz, Dollar, Thrifty, and Firefly vehicle rental brands, with more than 11,000 rental locations in 160 countries around the globe. The Company also operates the Hertz Car Sales brand, which offers a range of quality, competitively priced used cars for sale online and at locations across the United States, and the Hertz 24/7 car-sharing business in Europe. The Company’s operating affiliate, Oro Mobility, provides integrated driver-led and autonomous fleet management solutions across a range of mobility segments.
Hertz pioneered the car rental industry, and the Hertz brand is one of the most recognized brands globally. For more than a century, Hertz has offered innovative, differentiated products in an effort to make every rental experience seamless and special. Customers choose Hertz for its wide selection of top-rated vehicles, for its free Hertz Gold Plus Rewards® loyalty program, and because of Hertz’s thousands of convenient locations.
How much do Customer Service & Support jobs in Tennessee pay?
Based on 1273 listings with disclosed salaries, most customer service & support jobs in Tennessee pay between $45k–$103k per year. Individual offers vary with seniority, company size, and specialization.
How many Customer Service & Support jobs are open in Tennessee right now?
There are currently 17,012 open customer service & support positions in Tennessee listed on Clera. New openings are added daily as companies post roles.
Which companies are hiring for Customer Service & Support roles in Tennessee?
Companies currently hiring include Domino's, Lowe's Companies, Inc., CVS Health, AutoZone, Tractor Supply Company, among others. Browse the listings above to see every active employer.
Are there remote or hybrid Customer Service & Support jobs in Tennessee?
Yes — 910 of the 17012 open customer service & support positions offer remote or hybrid work (485 remote, 425 hybrid).
How do I apply for Customer Service & Support jobs in Tennessee?
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.
Customer Service & Support jobs by city in Tennessee