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Tidalwave Print + 3PL logoTidalwave Print + 3PL

Ecommerce Fulfillment Associate

Chattanooga, Tennessee, United States · On-site

Entry level

The E-Commerce Fulfillment Associate is responsible for accurately picking, packing, and preparing customer orders for shipment in a fast-paced 3PL environment. This role plays a critical part in ensuring orders are fulf…

Skills: Order Fulfillment, Picking, Packing, Quality Control, Inventory Management

Tidalwave Print + 3PL logo

Ecommerce Fulfillment Associate

Tidalwave Print + 3PL

Chattanooga, Tennessee, United States • On-site

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Entry level

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  • Full-time
  • 401(k), Dental Insurance, Vision Insurance, Health Insurance, Profit Sharing, Life Insurance
  • Posted 1d ago
  • ~40 hrs/week

Responsibilities

The associate is responsible for accurately picking, packing, and preparing e-commerce orders for shipment while maintaining quality and brand standards. They also support inventory organization, workflow adjustments, and system documentation within the warehouse.

Requirements

Candidates must have strong attention to detail and the ability to follow standard operating procedures in a fast-paced environment. Physical requirements include the ability to stand for extended periods and lift up to 50 pounds.

Full job description

The E-Commerce Fulfillment Associate is responsible for accurately picking, packing, and preparing customer orders for shipment in a fast-paced 3PL environment. This role plays a critical part in ensuring orders are fulfilled correctly, on time, and in alignment with quality and brand standards.

Key Responsibilities

Order Fulfillment

  • Pick, pack, and prepare e-commerce orders according to established procedures
  • Verify order accuracy including items, quantities, and customization requirements
  • Prepare packages for shipment using appropriate materials and labeling

Quality Control

  • Inspect products for defects, damages, or print errors prior to shipment
  • Ensure packaging meets quality, branding, and carrier requirements
  • Flag quality issues or discrepancies to leads or managers promptly

Inventory & Workflow Support

  • Assist with inventory organization, restocking, and cycle counts as needed
  • Maintain a clean, organized, and safe work area
  • Support workflow adjustments during peak volume periods

Systems & Documentation

  • Accurately update order status and fulfillment actions in warehouse or order management systems
  • Follow SOPs for fulfillment, safety, and quality control
  • Report recurring issues or inefficiencies to leadership

Team Collaboration

  • Work closely with fulfillment, print, logistics, and customer support teams
  • Support cross-training and team coverage as business needs evolve

Qualifications

Required

  • Ability to follow detailed instructions and standard operating procedures
  • Strong attention to detail and accuracy
  • Ability to work efficiently in a fast-paced, production environment
  • Dependable, punctual, and team-oriented

Preferred

  • Previous experience in e-commerce, fulfillment, warehouse, or production roles
  • Familiarity with shipping carriers and labeling systems
  • Experience working with pick/pack or warehouse management systems

Skills & Competencies

  • High level of accuracy and consistency
  • Ability to prioritize tasks and manage time effectively
  • Strong work ethic and accountability
  • Willingness to learn new processes and equipment
  • Positive, team-focused attitude

Physical Requirements

  • Ability to stand, walk, and move throughout the warehouse for extended periods
  • Ability to lift and carry up to 40–50 pounds as needed
  • Repetitive motions including lifting, packing, and scanning

Work Environment

  • Warehouse or production environment
  • May require overtime or flexible scheduling during peak seasons

Why You’ll Love It Here:

The Challenge: Every day is an opportunity to sharpen your skills and take on new challenges.

The Team: Join a group of like-minded professionals who are serious about their work but enjoy the journey.

The Growth: We believe in promoting from within and investing in our people—your career path is yours to shape.

The Perks: We invest in our people, with a growing list of comprehensive benefits, and a work environment that celebrates both successes and learning moments.

Benefits:

  • 401(k)
  • Dental, Vision & Health Insurance
  • Profit sharing
  • Life Insurance
  • Supplemental Benefits
  • 1 hour paid lunch

Schedule:

Monday - Friday

9 am - 5 pm

Related keywords

E-commerceFulfillmentWarehouse3PLPick and PackInventory ControlQuality AssuranceShippingLabelingSOPLogisticsProductionOrder Management SystemCycle CountsSafety

About Tidalwave Print + 3PL

LinkedInVisit site

A better 3PL. A better screen printer. A better business partner.

Industry
Transportation, Logistics, Supply Chain and Storage
Company size
51-200 employees
Founded
2021
Headquarters
Chattanooga, Tennessee
LinkedIn followers
334

Tidalwave Holdings is your strategic partner for screen printing, e-commerce logistics, content creation, and more. Think we're a good fit? Let's talk!

Offices: 6300 Enterprise Park Dr, Suite A, Chattanooga, Tennessee 37416, US

Screen Printing3PLand Warehouse
View all jobs at Tidalwave Print + 3PL

About Tidalwave Print + 3PL

LinkedInVisit site

A better 3PL. A better screen printer. A better business partner.

Industry
Transportation, Logistics, Supply Chain and Storage
Company size
51-200 employees
Founded
2021
Headquarters
Chattanooga, Tennessee
LinkedIn followers
334

Tidalwave Holdings is your strategic partner for screen printing, e-commerce logistics, content creation, and more. Think we're a good fit? Let's talk!

Offices: 6300 Enterprise Park Dr, Suite A, Chattanooga, Tennessee 37416, US

Screen Printing3PLand Warehouse
View all jobs at Tidalwave Print + 3PL

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