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Full-time
high school
Medical, Dental, Vision, Paid time off, Retirement plans, Tuition reimbursement
Posted 11d ago
~40 hrs/week
Responsibilities
The Patient Catering Coordinator manages patient meal services across hospital units, ensuring staff are trained and food safety standards are strictly followed. They act as a liaison between the Nutrition and Nursing departments to address patient dietary needs and resolve service concerns.
Requirements
Candidates must possess a High School Diploma or GED and have 3-4 years of experience in a related field. Strong communication skills and the ability to perform basic math calculations are required for this role.
Full job description
***Patient Catering Coordinator - Bethesda North Hospital *
Make a difference every day as a Patient Catering Coordinator at TriHealth Bethesda North Hospital. Join a compassionate, servant led team committed to excellence in patient care service while working in a supportive, high-energy environment.
We offer career growth opportunities, a comprehensive benefits package, and competitive shift differentials as appropriate for your shift worked.
Apply today and grow your career with a team that truly values you.
Comprehensive benefits package—including medical, dental, vision, paid time off, retirement plans, and tuition reimbursement. Please view our benefits page https://careers.trihealth.com/what-we-offer/benefits
Job Overview:
Under the direction of management of the Nutrition department, this position is responsible to coordinate patient meal service food on all units of assigned teams. Ensure Catering Associates are adequately trained and units are properly staffed to provide service. Performs shadow reports and patient meal service visitations. Ensure communication of patient food issues/concerns are relayed between Food & Nutrition Services and Nursing. Interacts with Nursing in regards to patient nutrition needs or requirements. React accurately and effectively to all changes to ensure efficient timing of services, accuracy of physician's ordered modified diets. Is familiar with dietary restrictions on special, modified diets to ensure optimal food preferences are met within guidelines of diet order limitations. Ensures that Food Safety and Sanitation guidelines are followed at all times. Leads and participates in daily staff huddles. Responsible for quality service reflected in internal or external patient satisfaction survey results on assigned units. Must function as a team player and provide support between all areas of Nutrition and Nursing departments. Provides prompt, courteous, friendly service and performs Service Recovery.
Job Requirements:
High School Diploma or GED Equivalent relevant experience or 1 year in prior TriHealth Nutrition role is acceptable in lieu of minimum education. (Required) 3 - 4 years experience in a related field (Required) Able to read and perform basic math calculations Reading and writing skills
Job Responsibilities:
Interacts and ensures communication with Nursing, dietitians, etc in regards to patient nutrition needs or requirements Assists and supports all areas of the Nutrition department. Distributes workload with CAs when understaffed or assists if one unit has over 30 patient load or act as CA on unit Accurately inputs patient registration information and updates patient insurance and demographic information, charges, coding and payments. Has knowledge of diet modifications, restrictions, menus etc to ensure food preferences are met within guidelines of diet order Ensures Catering Associates are adequately trained and units are properly staffed. Assists with work schedules, shadow reports, CA rounds, line up meetings, and ensure that CTY program is followed by all CAs
At TriHealth, we believe there is no responsibility more important than to SERVE our patients, our communities, and our fellow team members. To achieve our vision and mission, ALL TriHealth team members are expected to demonstrate and live the following:
Serve: ALWAYS... • Welcome everyone by making eye contact, greeting with a smile, and saying "hello" • Acknowledge when patients/guests are lost and escort them to their destination or find someone who can assist • Refrain from using cell phones for personal reasons in public spaces or patient care areas
Excel: ALWAYS... • Recognize and take personal responsibility to address and recover from service breakdowns when a customer's expectations have not been met • Offer patients and guests priority when waiting (lines, elevators) • Work on improving quality, safety, and service
Respect: ALWAYS... • Respect cultural and spiritual differences and honor individual preferences. • Respect everyone's opinion and contribution, regardless of title/role. • Speak positively about my team members and other departments in front of patients and guests.
Value: ALWAYS... • Value the time of others by striving to be on time, prepared and actively participating. • Pick up trash, ensuring the physical environment is clean and safe. • Be a good steward of our resources, using supplies and equipment efficiently and effectively, and will look for ways to avoid waste.
Engage: ALWAYS... • Acknowledge wins and frequently thank team members and others for contributions. • Show courtesy and compassion with customers, team members and the community
We are physicians, hospitals, and communities working together to help you live better.
Industry
Hospitals and Health Care
Company size
10,001+ employees
Founded
1995
Headquarters
Cincinnati, Ohio
LinkedIn followers
39,811
The mission of TriHealth is to improve the health status of the people we serve. We pursue our mission by providing a full range of health-related services, including prevention, wellness, education and social programs. Through our acute care hospitals, Good Samaritan Hospital, Bethesda North Hospital, Bethesda Butler Hospital, McCullough-Hyde Memorial Hospital, Good Samaritan Hospital at Evendale and Clinton Regional Hospital in Wilmington, as well as over 140 other TriHealth locations, we are accessible for all in our Cincinnati community.
TriHealth is here for you in all phases of your healthcare journey. Our approximately 12,000 team members, 2,000 physicians and 1,600 volunteers are dedicated to delivering personalized, compassionate care to you and your family.
Offices: 625 Eden Park Dr, Cincinnati, Ohio, US · 10500 Montgomery Road, Cincinnati, OH 45242, US · 375 Dixmyth Avenue, Cincinnati, OH 45220, US · 100 Arrow Springs Boulevard, Lebanon, OH 45036, US · 6949 Good Samaritan Drive, Cincinnati, OH 45247, US
How much do Customer Service & Support jobs in Ohio pay?
Based on 2435 listings with disclosed salaries, most customer service & support jobs in Ohio pay between $45k–$101k per year. Individual offers vary with seniority, company size, and specialization.
How many Customer Service & Support jobs are open in Ohio right now?
There are currently 29,854 open customer service & support positions in Ohio listed on Clera. New openings are added daily as companies post roles.
Which companies are hiring for Customer Service & Support roles in Ohio?
Companies currently hiring include Domino's, CVS Health, Lowe's Companies, Inc., Kroger, Great Clips Inc., among others. Browse the listings above to see every active employer.
Are there remote or hybrid Customer Service & Support jobs in Ohio?
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