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$60k–$76k/yr
Full-time
Employee Discount, Free Membership to Alo Wellness Club, Medical Insurance, Dental Insurance, Vision Insurance, Virtual Mental Health Access
Posted 9d ago
~40 hrs/week
Responsibilities
Oversee store operational strategies including inventory management, labor planning, and scheduling to ensure the store is customer-ready. Lead the operations team through coaching and accountability while partnering with the General Manager to manage budgets and business metrics.
Requirements
Requires 3-5 years of retail or related industry leadership experience and proficiency in MS Office. Candidates must be able to handle physical demands including lifting up to 50 pounds and standing for entire shifts.
Full job description
WHY JOIN ALO?
Mindful movement. It’s at the core of why we do what we do at ALO—it’s our calling. Because mindful movement in the studio leads to better living. It changes who yogis are off the mat, making their lives and their communities better. That’s the real meaning of studio-to-street: taking the consciousness from practice on the mat and putting it into practice in life.
OVERVIEW
The Operations Manager is a member of the store leadership team who deals with ALO’s operational strategy in the store. This individual is passionate about inventory management, labor planning and scheduling – all with a lens on driving an efficient and effective store operation. This role’s north star is pointed at ensuring that the store is customer-ready at all times. Duties require constant movement in and around the store, including the sales floor and back of house. When not actively assisting guests, this position takes initiative to perform other tasks, as needed, to keep store clean, safe, inviting and operating efficiently.
Operations Leader
Oversee and support execution of key operational processes
Investigate and root cause inventory accuracy issues, partnering with the Manager to escalate process or system gaps
Champion strong Operational standards for the salesfloor by leveraging business performance data
Support sell-through management by ensuring accuracy of inventory counts and coordinates labor hours to efficiently receive product deliveries
Support a safe work environment and efficient operation
Business Leader
Represent the business in meetings and on conference calls, in partnership with General Manager
Review, Monitor and partner with General Manager to manage the budget, reporting and other business data; including metrics (e.g. Expenses, Sell-Thru) and inform planning processes (e.g., quarterly business review and sales planning)
Future planning workflow business needs to protect optimal performance
People Leader
Ensure that the Operations team exudes ALO's mission and guiding principles to effectively communicate to our guests who we are, what we do and why we do what we do
Leads a team through accountability, continuous coaching, development of talent, and elevating effective communication throughout the Operations team
Establish internal & external pipeline through succession planning and recruitment strategy
Writes an effective schedule that prioritizes the best business strategy, in partnership with the General Manager/Store Manager
Flow Experience Leader
Oversees the execution of Flow experience deliverables while protecting operational efficiency
Collaborate and implement General/Store Manager’s vision and works cross-functionally with business partners, as directed, to support organizational goals and to achieve inventory and sales floor KPI’s
Demonstrate an ability to navigate the organization with a balance of business need and brand culture
Operations Manager Qualifications
3-5 years of retail or related industry leadership experience
Working knowledge of MS Office (Word, Excel and Outlook)
Extraordinary interpersonal and communication skills, both verbal and written
Agile with the ability to handle multiple tasks in a changing environment
Independent work ethic, time management skills, and personal accountability
Aligns with and embodies ALO’s Guiding Principles
Requires constant movement in and around all areas of store
Ability to lift, push, carry or otherwise move up to 50 pounds
Ability to lift, bend, kneel, climb, crawl and/or twist, and safely climb up/down a ladder
Ability to stand and move for an entire shift
Operations Manager Schedule
To build a balanced schedule that supports the needs of the business and our teams, we expect all full-time employees to have open availability and are expected to work variable shifts including peak days and weekends. All employees without exception are expected to be able to work during the company’s Blackout period, from the week of American Thanksgiving (including Black Friday and Thanksgiving weekend) through the end of the holiday season (the 1st week of January).
As an Equal Opportunity Employer, ALO does not discriminate against applicants or employees because of race, color, creed, religion, sex, national origin, veteran status, disability, age, citizenship, marital or domestic/civil partnership status, sexual orientation, gender identity or expression or because of any other status or condition protected by applicable federal, state, or local law.
JUST SOME OF THE PERKS
Generous employee discount for ALO, and free membership to ALO Wellness Club, with access to hundreds of streaming fitness and yoga classes with top instructors
Competitive medical, dental and vision plan options, and enhanced additional benefits such as free virtual access to mental health providers and new parent support for employees and dependents (Full-Time Employees)
401K with company matching (Full-Time Employees)
Monthly Store Incentives
Clothing Allowance
Free yoga classes at any of our Sanctuaries (select cities)
The Company’s Assistant Store Manager base pay ranges from $60,000 - $76,000/ year. Please also note, Assistant Store Managers are eligible to participate in the Company’s Monthly Store Incentive bonus program, which may result in bringing the total compensation to a higher range. Further, the range listed is just one component of the Company’s total rewards package for retail employees. Other rewards may include: clothing allowance, employee discount, 401K, competitive medical, dental, and vision plans, commuter benefits, and ALO Wellness Club.
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We are ALO. We inspire mindful movement, wellness, and taking the consciousness of physical practice and meditation into the world - this is the real studio to street.
We make technologically advanced activewear, scientifically forward, clean beauty & wellness solutions, and igniting movement & mindfulness content to bring more mind-body wellness to the world.
Alo stands for Air, Land, Ocean. Behind everything we do is the intention to protect and respect our planet's resources with solar power and sweatshop-free, eco-aware production, our non profit has brought yoga and mindfulness to millions.
Alo is a feeling. We see a tomorrow where the pursuit of happiness starts with one intentional breath, where health is wealth and where joining together to lift each other up changes the vibration of the world.
Offices: 9830 Wilshire Blvd, Beverly Hills, California 90212, US
How much do Customer Service & Support jobs in Ohio pay?
Based on 2453 listings with disclosed salaries, most customer service & support jobs in Ohio pay between $45k–$100k per year. Individual offers vary with seniority, company size, and specialization.
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