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$16/hr–$17/hr
Entry level
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$17/hr–$19/hr
Part-time
high school
Employee discount, Contest prizes, Work-life assistance program, Professional development
Posted 6d ago
Apply by Oct 31
~40 hrs/week
Responsibilities
The Sales Keyholder acts as a store leader by driving sales, coaching teammates, and ensuring high standards of customer service. They are responsible for managing store operations, including opening and closing procedures, loss prevention, and maintaining visual merchandising standards.
Requirements
Candidates must be at least 18 years old with a high school diploma or equivalent and at least one year of retail or customer service experience. The role requires the ability to work a flexible schedule and perform physical tasks such as lifting up to 25 lbs and standing for extended periods.
Full job description
Values & Innovation
At Under Armour, we are committed to empowering those who strive for more, and the company's values - Act Sustainably, Celebrate the Wins, Fight on Together, Love Athletes and Stand for Equality - serve as both a roadmap for our teams and the qualities expected of every teammate.
Our Values define and unite us, the beliefs that are the red thread that connects everyone at Under Armour. Our values are rallying cries, reminding us why we're here, and fueling everything we do.
Our pursuit of better begins with innovation and with our team's mission of being the best. With us, you get the freedom to go further - no matter your role. That means developing, delivering, and selling the state-of-the-art products and digital tools that make top performers even better.
As a Sales Keyholder, you're the right hand to our store leaders - driving sales, coaching teammates, and keeping energy high. It's the perfect first step into leadership for someone whose ready to take charge, inspire others, and make every shift count.
Your Impact
We count on our Sales Keyholders to:
Ensure all teammates provide great customer service
Lead a selling culture and enhance the customer experience
Recognize and reward performance
Coach, train, and support teammates
Manage loss prevention, safety, and audit expectations and results
Ensure the store is neat, clean, and well-stocked
Open and close the store when necessary
Support in driving sales and retail/omni KPI target achievement
Act as the leader on duty and consistently models the brand’s Athlete service standards and selling behaviors
Provide in-depth information related to a wide portfolio of technical products
Partner with rest of store leadership in maintaining standards covering merchandise and floor sets
Evaluate store sales and payroll goals using payroll reports and tools; make scheduling adjustments to meet business needs.
Build Athlete loyalty through in-store experience, using various available applications
Effectively communicate with athletes, teammates, and leadership
Assume Stock Keyholder responsibilities as necessary
Perform other tasks as assigned by management
Requirements
To be considered for this role, you must meet these minimum requirements:
At least 18 years old
High school degree or equivalent
1+ year of retail/customer service experience
Local language fluency required; basic English is a plus
Available to work a flexible schedule; including evenings, weekends, and holidays
Knowledgeable of store operations, visual merchandising, stockroom, risk management & safety
Moderate knowledge of industry/retail operations and applying this knowledge to create solutions
Advanced selling experience and comprehensive industry understanding
Ability to bend, squat, reach, climb a ladder and stand for extended periods of time with or without reasonable accommodation
Comfortable with or willingness to learn technology (such as hand-held and mobile devices)
Strong communication skills
Can stand, walk, bend and lift cartons weighing up to 25 lbs./ 12kgs during each work shift with or without accommodation
Ability to participate in special contests with the opportunity to win merchandise and other exclusive prizes
Work-Life Assistance Program to support health, personal, family or work-related challenges
High-energy environment, working alongside people who appreciate the power of a team
Opportunities for professional development and advancement
$17.75 - $19.98
Our Commitment to Equal Opportunity
At Under Armour, we are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and teammates without regard to race, color, religion or belief, sex, pregnancy (including childbirth, lactation and related medical conditions), national origin, age, physical and mental disability, marital status, sexual orientation, gender identity, gender expression, genetic information (including characteristics and testing), military and veteran status, family or paternal status and any other characteristic protected by applicable law. Under Armour seeks to recruit, develop and retain the most talented people representing a wide variety of backgrounds and perspectives. If a reasonable accommodation is needed to participate in the job application or interview process, please contact our Human Resources team via [email protected].
Related keywords
RetailSalesKeyholderCustomer ExperienceLoss PreventionVisual MerchandisingInventoryStore OperationsLeadershipCoachingKPISafetyRisk ManagementStockroomUnder ArmourAthlete Service
Our Belief: WE USE THE POWER OF SPORTS TO EXPAND EVERY PLAYING FIELD.
Our Obsession: WE ARE OBSESSED WITH ATHLETES WHO STRIVE FOR MORE – IN SPORTS, IN LIFE, AND IN THE WORLD.
Our Mission: TO INSPIRE ATHLETES WITH INNOVATIVE PERFORMANCE AND DESIGN SOLUTIONS THEY CAN’T LIVE WITHOUT.
Our Values:
LOVE ATHLETES
We believe in waking up every morning to make athletes legendary. From the best of the best to the ones just getting started, we put the athlete at the center of everything we do. We create fearlessly with the courage and conviction to defy convention. We innovate by taking bold and smart risks. We show up big where athletes train, compete, and recover.
CELEBRATE THE WINS
We believe our victories, big and small, bring us together as a team. We celebrate our accomplishments, giving credit where it's due. We take time to have fun. We channel past successes to inspire our next win.
STAND FOR EQUALITY
We believe sport is the great unifier. We don't sit on the sidelines; we speak up for fairness and equity. We treat each other with respect. We apply different perspectives in our work. We come together as a force for good to serve the communities we represent.
ACT SUSTAINABLY
We believe our work is not just what we do but how we do it. We work ethically and efficiently to perfect performance while reusing the Earth's resources. We seek new information to develop lasting solutions. We protect our planet for all who now play, and all who will play, on our home field.
FIGHT ON TOGETHER
We believe strength is built through tackling adversity. We act with an enterprise mindset in the best interest of the Brand. We help each other overcome obstacles. We act with integrity, have honest conversations and grow over mistakes. We approach challenges with positive intent and never quit.
Offices: 101 Performance Dr, Baltimore, Maryland 21230, US · 583 Broadway, New York, NY 10012, US · 2815 SW Barbur Blvd, Portland, Oregon 97201, US · Seoul, KR · 36F, Manhattan Place, 23 Wang Tai Road, Kowloon Bay, HK
How much do Customer Service & Support jobs in New York pay?
Based on 5498 listings with disclosed salaries, most customer service & support jobs in New York pay between $54k–$120k per year. Individual offers vary with seniority, company size, and specialization.
How many Customer Service & Support jobs are open in New York right now?
There are currently 32,702 open customer service & support positions in New York listed on Clera. New openings are added daily as companies post roles.
Which companies are hiring for Customer Service & Support roles in New York?
Companies currently hiring include Domino's, CVS Health, Allied Universal, Lowe's Companies, Inc., Starbucks, among others. Browse the listings above to see every active employer.
Are there remote or hybrid Customer Service & Support jobs in New York?
Yes — 2469 of the 32702 open customer service & support positions offer remote or hybrid work (770 remote, 1699 hybrid).
How do I apply for Customer Service & Support jobs in New York?
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.
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