New York, New York, United States · On-site
General Description: As the Customer Experience Supervisor I - You are accountable for driving profitable sales growth by leading and engaging associates, coaching associates on customer service, leading company training…
Skills: Customer service, Team leadership, Staff scheduling, Coaching, Mentoring
New York, New York, United States · On-site
Pay Range - $17.00 - $17.00/hour, plus tips, as well as up to an additional $2/hour for certain shifts worked after midnight Our secret to leading the way in hospitality? We put our people first! At Shake Shack, our miss…
Skills: Hospitality, Food Preparation, Food Safety, Sanitation, Customer Service
Garden City, New York, United States · On-site
$50k–$85k/yr
We have many opportunities available on our other career site pages. Click here to link to our careers page! At Kay, we know that love is unstoppable. Which is why we’re devoted to helping customers Celebrate Life and Ex…
Skills: Retail management, Sales leadership, Customer experience, Inventory control, Team development
New York, New York, United States · On-site
$14/hr–$17/hr
Store - CLEV-BROOKLYN, OH The Sales Manager leads and champions a high-performing selling culture across the store, driving strong sales results and an engaging customer experience. This role oversees front-end and servi…
Skills: Retail leadership, Sales management, Customer experience, Team coaching, Operational compliance
Monroe, New York, United States · On-site
$19/hr–$24/hr
A World-Class Team BJ’s Wholesale Club is powered by more than 30,000 team members who make a real impact every day. Whether you're stocking shelves, solving problems or shaping strategy, your work helps families save on…
Skills: Leadership, Team development, Customer service, Membership sales, Cash handling
New York, New York, United States · On-site
$18/hr–$22/hr
A World-Class Team BJ’s Wholesale Club is powered by more than 30,000 team members who make a real impact every day. Whether you're stocking shelves, solving problems or shaping strategy, your work helps families save on…
Skills: Customer service, Food safety, Deli equipment operation, Slicing, Packaging
Town of Macedon, New York, United States · On-site
Summary Responsible for performing a variety of guest service activities while providing the highest level of service possible in an efficient, courteous and professional manner by following brand service standards and a…
Skills: Guest service, Front desk operations, Reservation management, Cash handling, Communication
Garden City, New York, United States · On-site
$24/hr–$28/hr
Job Description Savage Retail is looking for a Retail Assistant Store Manager for our store location at Roosevelt Field Mall in Garden City, NY! The Assistant Store Manager will report directly to the Store Manager and s…
Skills: Retail management, Team leadership, Customer service, Inventory management, KPI management
New York, New York, United States · On-site
$17/hr–$19/hr
Our Story J.Crew gets you dressed every day, for every occasion. Since 1983, we’ve been creating classics that feel familiar and refreshingly new, crafted with unbeatable quality and distinctive point of view—it’s no won…
Skills: Sales, Customer service, Communication, Problem-solving, Teamwork
City of Saratoga Springs, New York, United States · On-site
$19/hr–$29/hr
Pay Range: $19.25- $29.25 SUMMARY This contributes to Starbucks and Price Choppers success by leading a team of store partners to create and maintain the Starbucks Experience for our customers and partners. The Starbucks…
Skills: Team Leadership, Customer Service, Staffing, Performance Management, Financial Management
Poughkeepsie, New York, United States · On-site
At Five Below our growth is a result of the people who embrace our purpose: We know life is way better when you are free to Let Go & Have Fun in an amazing experience, filled with unlimited possibilities, priced so low, …
Skills: Customer service, Staff management, Merchandising, Cash handling, Training
New York, New York, United States · On-site
$74k–$77k/yr
Compensation TypeYearly Highgate Hotels Highgate is a leading real estate investment and hospitality management company with over $15 billion of assets under management and a global portfolio of more than 400 hotels span…
Skills: Housekeeping management, Staff supervision, Inventory management, Quality assurance, Budgeting
New York, New York, United States · On-site
Overview Enterprise Mobility is seeking a responsible, dedicated person to join our team as a full time Automotive Detailer. The starting rate of pay is $18.75 / hour based on a 40 hour workweek. Employees can earn yearl…
Skills: Vehicle detailing, Vehicle sanitization, Vehicle inspection, Customer service, Time management
Syracuse, New York, United States · On-site
$14/hr–$20/hr
Overview Make your own luck today at Lucky Strike Entertainment! Great times and exciting opportunities go hand in hand. We are currently hiring for the following positions: Amusement Attendant: $16.00 - $18.00/hr Barten…
Skills: Customer service, Food and beverage service, Bartending, Cooking, Mechanical maintenance
New York, New York, United States · On-site
$79k–$167k/yr
Job Description As a Cardiovascular Disease Specialist, you will drive meaningful patient impact by leveraging our scientific expertise and serving as the primary contact for customers within your assigned territory. As …
Skills: Account Management, Customer Needs Assessments, Customer Relationship Management, Sales Strategy Development, Market Analysis
Town of Brookhaven, New York, United States · On-site
$17/hr–$18/hr
Marshalls At TJX Companies, every day brings new opportunities for growth, exploration, and achievement. You’ll be part of our vibrant team that embraces diversity, fosters collaboration, and prioritizes your development…
Skills: Loss prevention, Visual deterrence, Customer service, Communication, Decision making
City of Auburn, New York, United States · On-site
$16/hr–$17/hr
Requisition ID: 938900 Store #: 00C202 Sunglass Hut SGO Position: Casual Part-Time Total Rewards: Benefits/Incentive Information At Sunglass Hut, we're always in the sun. You’ll find a dynamic space with endless possibil…
Skills: Sales, Customer service, Relationship building, Communication, Product knowledge
Town of Malone, New York, United States · On-site
$16/hr–$20/hr
Pay Range: $16.00- $20.95 SUMMARY Price Chopper/Market 32 Supermarkets is accepting applications for future part-time openings. There are a number of departments within the store. A brief description of each department i…
Skills: Customer service, Communication skills, Stocking, Merchandising, Food preparation
Village of Pelham Manor, New York, United States · On-site
$18/hr–$23/hr
Store - Pelham Manor, NY The Sales Manager leads and champions a high-performing selling culture across the store, driving strong sales results and an engaging customer experience. This role oversees front-end and servic…
Skills: Retail leadership, Sales management, Customer experience, Team coaching, Operational compliance
New York, New York, United States · On-site
Las Vegas, Nevada The SHOW comes alive at MGM Resorts International Have you ever wondered what it would be like to work in a place full of excitement, diversity, and entertainment? Are you enthusiastic about being a tea…
Skills: Customer service, Communication, Teamwork, Hospitality, Guest relations
New York, New York, United States • On-site
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The Customer Experience Supervisor is responsible for driving sales growth by leading and engaging associates and coaching them on customer service standards. They also manage checkout operations, monitor cashier performance, and oversee store training initiatives.
The role requires strong leadership skills, the ability to manage store resources effectively, and a commitment to maintaining high customer service standards. Candidates must be able to coach team members, handle performance metrics, and support company safety and shrink initiatives.
General Description:
As the Customer Experience Supervisor I - You are accountable for driving profitable sales growth by leading and engaging associates, coaching associates on customer service, leading company training initiatives and delivering company checkout experience strategies
Core Competencies:
To achieve success at JCPenney, a Customer Experience Supervisor possesses the following core competencies:
Embraces a Growth Mindset: Proposes and initiates actions on new ideas that improve our product, stores or practices. Will listen to ideas and suggestions and applies ideas when appropriate, champions new initiatives. Encourages others and their self to stretch beyond current capabilities. Willing to be a catalyst for change by challenging the status quo and motivates others to make improvements. Uses the growth mindset by seeing change as an opportunity to learn and grow.
Thinks Critically: Demonstrates business and functional expertise and stays current with developments in the retail industry; applies learning to drive company goals. Will gather the necessary information to fully understand the scope of the problem; applies critical thinking to develop options, identify assumptions and consider impacts. Uses fact-based analysis to guide decision-making; summarizes analysis clearly and succinctly and recommends a course of action.
Demonstrates Leadership: Creates an environment that fosters teamwork, recognizes others' accomplishments and respects and values differences in the workplace. Requires high personal and team performance standards, leads by example and motivates others to perform at a higher level. Able to give and is open to constructive performance feedback; holds self and others accountable for performance and actions. Creates a culture of development by coaching and teaching others. Aligns goals, processes, and culture to create momentum and champion a One Team approach.
Takes Accountability: Takes responsibility for excellent customer experiences and reliably delivers solutions that meet customer needs. Is able to build relationships by showing consideration for the perspectives of others, listening first before drawing conclusions. Develops positive and inclusive relationships across the organization
Implements with Excellence: Develops and prioritizes short and long-range plans that are comprehensive, realistic, and effective in meeting company goals. Implements project/plans that are well-organized and efficient, seeks feedback and takes needed action. Demonstrates the ability to effectively delegate work and communicates plans and expectations to others.
Drives Results: Demonstrates a sense of urgency to act decisively and quickly. Establishes aggressive goals and takes appropriate risks to achieve results. Shows confidence when challenged and will do the right thing even when it's hard. Strives to achieve excellent results by creating a culture of continuous improvement.
What you get:
If eligible, we offer a competitive benefits package including medical/dental/vision, term life insurance, paid vacation/holidays, and 401(k) with Company match. All associates are eligible for an associate discount on JCPenney merchandise. For paid holidays, associates who are eligible for paid vacation (MTO) are also eligible for eight paid holidays during the calendar year. All store hourly associates scheduled to work on a designated holiday will receive additional compensation. For paid vacation days, as well as eligibility requirements for other benefits, please visit www.catalystbrandsbenefits.com
About JCPenney:
JCPenney is the shopping destination for diverse, working American families. With inclusivity at its core, the Company's product assortment meets customers' everyday needs and helps them commemorate every special occasion with style, quality, and value. JCPenney offers a broad portfolio of fashion, apparel, home, beauty, and jewelry from national and private brands and provides personal services including salon, portrait and optical. The Company and its 50,000 associates worldwide serve customers where, when, and how they want to shop - from jcp.com to more than 650 stores in the U.S. and Puerto Rico. In 2022, JCPenney celebrates 120 years as an iconic American brand by continuing its legacy of connecting with customers through shopping and community engagement. Please visit JCPenney's Newsroom to learn more and follow JCPenney on Facebook, Instagram, Twitter, and LinkedIn.
As we reinvent ourselves to fit the diversity of America, we are looking for motivated, talented people who can emerge as Warriors in our organization. JCPenney offers an inclusive environment and culture where you can find and define yourself - your style, your purpose and your career. We know success is built from the inside out, and our associates are the heartbeat of our Company! JCPenney is now part of Catalyst Brands.
Offices: 6502 Legacy Drive, Plano, Texas 75024, US
Based on 5364 listings with disclosed salaries, most customer service & support jobs in New York pay between $54k–$120k per year. Individual offers vary with seniority, company size, and specialization.
There are currently 32,301 open customer service & support positions in New York listed on Clera. New openings are added daily as companies post roles.
Companies currently hiring include Domino's, Allied Universal, CVS Health, Lowe's Companies, Inc., Starbucks, among others. Browse the listings above to see every active employer.
Yes — 2422 of the 32301 open customer service & support positions offer remote or hybrid work (759 remote, 1663 hybrid).
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.
