Village of Palmyra, New York, United States · On-site
$63k–$66k/yr
Mid level
Description Are you a driven leader who thrives in a fast-paced environment? Do you enjoy building strong teams, delivering exceptional customer experiences, and running a business like it’s your own? If so, Crosby’s is …
Skills: Leadership, Retail Management, Food Service Management, Customer Service, Inventory Control
Boiler Heating & Tankless Water Heater Service Technician
New York, New York, United States · On-site
$50k–$100k/yr
Mid level
Mazgan A.C. & Heating Repair is hiring an experienced Heating and Hot Water Service Technician for residential and light-commercial work throughout Brooklyn (90% of all service calls are in Brooklyn) and the surrounding …
Skills: Boiler repair, Hydronic heating, Tankless water heater service, Gas boiler diagnostics, System maintenance
Town of Kendall, New York, United States · On-site
$63k–$66k/yr
Mid level
Description Are you a driven leader who thrives in a fast-paced environment? Do you enjoy building strong teams, delivering exceptional customer experiences, and running a business like it’s your own? If so, Crosby’s is …
Skills: Store Management, Customer Service, Team Leadership, Staff Training, Inventory Management
Description Are you a driven leader who thrives in a fast-paced environment? Do you enjoy building strong teams, delivering exceptional customer experiences, and running a business like it’s your own? If so, Crosby’s is …
Skills: Team Leadership, Recruitment, Staff Scheduling, Performance Management, Customer Service
Description Are you a driven leader who thrives in a fast-paced environment? Do you enjoy building strong teams, delivering exceptional customer experiences, and running a business like it’s your own? If so, Crosby’s is …
Skills: Team Leadership, Staffing, Coaching, Customer Service, Inventory Management
Village of LeRoy, New York, United States · On-site
$63k–$66k/yr
Mid level
Description Are you a driven leader who thrives in a fast-paced environment? Do you enjoy building strong teams, delivering exceptional customer experiences, and running a business like it’s your own? If so, Crosby’s is …
Skills: Team Leadership, Recruitment, Staff Scheduling, Performance Management, Customer Service
About the Role The Client Operations Lead is an introductory leadership position that involves hands-on support in driving studio sales and operations, ensuring efficiency and quality across all areas of the business. Th…
Skills: Customer Service, Hospitality, Leadership, Sales, Communication
Position Overview: We are seeking a Guest Service Manager with strong leadership skills to join our team. If you have a passion for hospitality, a commitment to guest satisfaction, and the ability to lead a team effectiv…
Skills: Leadership, Guest services, Front office operations, Staff training, Problem-solving
Town of Hyde Park, New York, United States · On-site
Entry level$110M raised
Be available to work a flexible schedule, including weekends, holidays, and varied shifts. Ensures compliance with and completion of all daily operational procedures by the Food and Beverage Department.Maintains food and…
Skills: Food and beverage service, Customer service, Alcohol service, Payment collection, Communication
Town of East Hampton, New York, United States · On-site
$22/hr–$25/hr
Mid level$41K raised
Vince is seeking a highly motivated, results-driven, luxury-minded Sales Supervisor who leads with selling and elevates every client interaction. You bring energy, expertise, and a deep passion for the Vince brand. You a…
Phlebotomist I - Amherst, NY, Monday to Friday, 7:30 AM to 4:00 PM, with rotational weekends Pay range: $20.00 - $21.45 / hour Salary offers are based on a wide range of factors including relevant skills, training, exper…
Skills: Phlebotomy, Customer service, Data entry, Keyboarding, Communication
Town of Amherst, New York, United States · On-site
$23/hr–$24/hr
Mid level$3.1B raised
Phlebotomist III Territory - Buffalo, NY, Monday to Friday, 4:45 AM to 6:30 PM, with rotational weekends Pay range: $23.10 - $24.75 / hour Salary offers are based on a wide range of factors including relevant skills, tra…
Skills: Phlebotomy, Specimen collection, Patient identification, Pediatric draws, Geriatric draws
Phlebotomist I - Amherst, NY, Monday to Friday, 9:00 AM to 5:30 PM, with rotational weekends Pay range: $20.00 - $21.45 / hour Salary offers are based on a wide range of factors including relevant skills, training, exper…
Skills: Phlebotomy, Customer service, Data entry, Keyboarding, Communication
Town of Amherst, New York, United States · On-site
$21/hr–$23/hr
Mid level$3.1B raised
Phlebotomist II Territory - Amherst, NY, Monday to Friday, 6:00 AM to 4:30 PM, with rotational weekends Pay range: $21.50 - $23.05 / hour Salary offers are based on a wide range of factors including relevant skills, trai…
Skills: Phlebotomy, Specimen collection, Patient identification, Pediatric draws, Geriatric draws
Town of East Hampton, New York, United States · On-site
$22/hr–$24/hr
Entry level$41K raised
About the Role: The Part-Time Sales Assistant Hire plays a crucial role in supporting the sales team and ensuring an exceptional customer experience. This position is responsible for assisting customers with product inqu…
Role Overview Our Servers don't just provide our Guests with amazing food and drinks. They deliver hospitality and service that is absolutely Chili's! If you take pride in providing great service and love making people f…
Skills: Hospitality, Customer Service, Menu Knowledge, Fast-paced Environment, Teamwork
Job Summary: Assist pharmacy staff in the triaging of incoming prescriptions, the delivery of filled prescriptions to the patients, and all cashier duties. Works under direct supervision of a pharmacist and follows stand…
Skills: Pharmacy operations, Prescription triaging, Customer service, Cashiering, Data entry
AVNA Learning Center
Housekeeper
Village of Old Brookville, New York, United States · On-site
$18/hr–$19/hr
Entry level
Benefits: 401(k) 401(k) matching Flexible schedule Job Summary: We are looking for a Housekeeper to join our team! You will be responsible for providing exceptional customer service by consistently cleaning homes. You wi…
Saratoga Springs, New York, United States · On-site
$20/hr–$22/hr
Mid level$600M raised
SALLY STORE MANAGER: By working at Sally Beauty, you would be part of the largest hair and beauty supplier in the world and we are on a mission to empower our customers to express themselves through hair – and we need pa…
Night Auditor Are you ready to be a part of a great team with many growth opportunities? Are you someone that smiles at every person you see or are you someone that strives to make a positive difference in someone's day?…
Skills: Guest Service, Property Management Software, Microsoft Excel, Microsoft Word, Communication
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$63k–$66k/yr
Full-time
professional certificate
Supportive Team Culture, Career Growth Opportunities, Leadership Paid Training Program, Daily Fuel Discounts, Company Discounts, 401K
Posted 5d ago
~40 hrs/week
Responsibilities
Lead store operations by motivating the team to deliver exceptional customer service and maintaining a clean, high-energy environment. Manage sales growth, inventory control, and ensure compliance with food safety and security protocols.
Requirements
Candidates should have leadership experience in retail or food service and be at least 21 years old with a valid driver's license. Physical ability to lift up to 50 pounds and a flexible schedule for evenings and weekends are required.
Full job description
Description
Are you a driven leader who thrives in a fast-paced environment? Do you enjoy building strong teams, delivering exceptional customer experiences, and running a business like it’s your own? If so, Crosby’s is looking for you. We’re seeking a Team Leader to oversee the daily store operations. This is a hands-on leadership role where you’ll be responsible for people, performance, and profitability—while creating a welcoming, high-energy environment for both customers and team members.
What You’ll Do:
Leading Your Team
Recruit, hire, train, and develop store associates and assistant team leadership
Create schedules and ensure proper staffing levels
Coach, mentor, and hold team members accountable
Foster a positive, respectful, and high-performing work culture
Delivering Outstanding Customer Experience
Ensure every customer receives fast, friendly, and high-quality service
Maintain store cleanliness, product availability, and brand standards
Resolve customer concerns quickly and professionally
Driving Store Performance
Meet or exceed sales, profitability, and expense goals
Manage inventory, food costs, and ordering
Oversee cash handling, deposits, and financial reporting
Identify opportunities to improve efficiency and grow sales
Managing Daily Operations
Ensure compliance with all company policies and regulations
Maintain food safety and sanitation standards
Oversee merchandising, promotions, and in-store execution
Keep the store safe, secure, and well-maintained
Benefits
Bonus Eligible
Medical Insurance with Employer Contribution
Voluntary Dental Insurance
Life Insurance- Company Paid
401K & Paid Time Off
Leadership Paid Training Program
Career growth opportunities!
Company Discounts
Significant Fuel Discounts!
Scholarship Opportunity and Tuition Reimbursement
Employee Assistance Program- Company Paid
Requirements
Minimum Qualifications
21 years of age
High School Diploma or equivalent
At least 2 years of fast food/retail management experience
Valid Driver’s license
Reliable transportation for position requirements (e.g., meetings, banking)
Serve Safe certification, preferred
Ability to utilize basic business math and accounting skills, computer skills and strong analytical and decision-making skills
Possess strong supervisory and organizational skills
Must be able to work all shifts - weekends and holidays based on business needs; this position requires a minimum of 46 hours per week
The list of Requirements, Duties, and Responsibilities is not exhaustive but is merely the most accurate list for the current job. Management reserves the right to revise the job outline and to require that other tasks be performed when the circumstances of the job change (for example, emergencies, and changes in personnel, workload or technical development).
Family owned since 1922 - Serving NY & PA 🍕Your Hometown Convenience Store ⛽
Industry
Retail
Company size
501-1,000 employees
Founded
1922
Headquarters
Lockport, New York
LinkedIn followers
1,053
Today, our 88+ Crosby’s stores are found in many small towns, villages, and suburban communities. Many locations serve as gathering spots, reliable fuel stations, convenience and grocery shopping, in addition to being a go-to destination for breakfast, pizza & subs. We are honored to support our local fire departments, school districts, youth sports leagues, community programs, and charitable organizations.
Our history throughout the communities we serve runs deep, and with over 100 years in the business, you can begin to understand why.
In 1922, at the dawn of the automobile era, J. Ward Reid Sr.’s entrepreneurial spirit led him to open a one-pump gasoline service station at Lake Avenue and Clinton Street in Lockport, NY. By the turn of the century, and with two significant convenience chain acquisitions, K&K Food Mart stores in 2002 and Crosby Dairy Mart stores in 2004; Reid Stores, Inc. was established to focus on the direct operation of company owned and operated convenience stores. In 2006, these stores converged to operate under one cohesive moniker, Crosby’s. In 2010, with the acquisition of Erie Petroleum, Crosby’s gained further reach into Northwestern Pennsylvania. By this time, our company had now reached nearly 50 locations spanning from Brockport, NY to Erie, PA. In 2017, MWS Enterprises was acquired, adding nearly 40 new Crosby’s owned and operated locations, covering Ontario to Chautauqua County.
Today, we continue in our pursuit to serve and support our local communities. We hope we have the opportunity to fuel your way and add a smile to your day!
Offices: 100 W Genesee St, Lockport, New York 14094, US
Convenience Store and PizzeriaHospitalityRestaurantsFood and BeverageBakery
How much do Customer Service & Support jobs in New York pay?
Based on 5364 listings with disclosed salaries, most customer service & support jobs in New York pay between $54k–$120k per year. Individual offers vary with seniority, company size, and specialization.
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