Village of Amityville, New York, United States · On-site
$28/hr–$30/hr
Mid level
Join our dynamic team at Imperial Cleaning in Amityville, NY 11701, as a Full Time Bilingual Customer Service/Administrative Specialist and immerse yourself in a vibrant work environment that prioritizes customer-centric…
Overview: Imperial Cleaning is one of the largest independently owned cleaning companies in the nation, providing professional cleaning services to Retail, Offices, Medical Facilities, Schools, Commercial Buildings, Fina…
Skills: Janitorial management, Staff scheduling, Employee training, Bilingual English and Spanish, Communication skills
Village of Amityville, New York, United States · On-site
$70k–$100k/yr
Senior
Overview Imperial Cleaning is one of the largest independently owned cleaning companies in the nation, providing professional cleaning services to Retail, Offices, Medical Facilities, Schools, Commercial Buildings, Finan…
Compensation Range: $17.00 to $19.00 Hourly Location: 168-23 Douglas Ave, Jamaica, New York 11433 United States of America U-Haul is looking for someone who enjoys being part of a team, provides outstanding customer serv…
Skills: Customer service, Time management, Multitasking, Phone etiquette, Multiline phones
It's fun to work in a company where people truly BELIEVE in what they're doing! We're committed to bringing passion and customer focus to the business. Evening Shift - 7.5 Hours (United States of America) The Unit Clerk …
Skills: Medical terminology, Data entry, Communication, Interpersonal skills, Clerical duties
It's fun to work in a company where people truly BELIEVE in what they're doing! We're committed to bringing passion and customer focus to the business. Day Shift - 7.5 Hours (United States of America) The Food Guest Rep …
Skills: Food service, Patient care, Dietary guidelines, Sanitation, Tray assembly
It's fun to work in a company where people truly BELIEVE in what they're doing! We're committed to bringing passion and customer focus to the business. Day Shift - 7.5 Hours (United States of America) The Food Guest Rep …
Skills: Food service, Patient care, Sanitation, Dietary guidelines, Inventory management
Village of Brewster, New York, United States · On-site
$27/hr–$33/hr
Entry level
Job DetailsJob Location: Brewster, NY 10509Position Type: Full TimeSalary Range: $27.00 - $33.00 HourlyJob Shift: DayJob Category: DriversCDL Delivery Driver | Home Every Night Schedule: Full-Time | 5 Days per Week Pay: …
Skills: CDL Class A, CDL Class B, Vehicle inspection, Liftgate operation, Electric pallet jack operation
Village of Fayetteville, New York, United States · On-site
Entry level
WellNow Urgent Care takes pride in creating an environment filled with meaningful work and opportunities by investing in our colleagues. We offer competitive salaries and a comprehensive benefits package which includes n…
Skills: Phlebotomy, Vital signs monitoring, Patient registration, Electronic Medical Records (EMR), Point of care testing
Part-Time Cat Sitter — Bronx / NYC Metro Area Do you love cats and enjoy working independently? The Comforted Kitty is looking for reliable, responsible cat lovers to provide in-home cat sitting visits while clients are …
Skills: Cat care, Pet sitting, Communication, Time management, Reliability
HomeGoods At TJX Companies, every day brings new opportunities for growth, exploration, and achievement. You’ll be part of our vibrant team that embraces diversity, fosters collaboration, and prioritizes your development…
Skills: Customer service, Communication, Organizational skills, Multi-tasking, Attention to detail
Town of Wappinger, New York, United States · On-site
Entry level
Overall Job Summary This position is responsible for working as part of the Field Activity Support Team (FAST), primarily in a single store, to own and execute “start to finish” variable tasks such as planograms, signage…
We’re seeking an Assistant Store Manager to join our team to help with store operations, customer service and team development. Duties include, but are not limited to, the following: Assist with store functions and day-t…
Skills: Store management, Customer service, Team development, Inventory management, Loss prevention
HomeGoods At TJX Companies, every day brings new opportunities for growth, exploration, and achievement. You’ll be part of our vibrant team that embraces diversity, fosters collaboration, and prioritizes your development…
Skills: Customer service, Communication, Organizational skills, Attention to detail, Multi-tasking
City of Niagara Falls, New York, United States · On-site
Entry level
Overall Job Summary This position is responsible for working as part of the Field Activity Support Team (FAST), primarily in a single store, to own and execute “start to finish” variable tasks such as planograms, signage…
Be home in time for dinner! At The Little Beet, we take pride in serving up fresh, high quality ingredients, and doing things the right way, every day, by a team who truly cares. Our restaurants are fast-paced, supportiv…
Your Impact at Lowe's As a Lowe's cashier, you'll ensure every customer exits Lowe's on a high note. Your work helps our stores positively serve our customers and communities by providing a quick, friendly checkout exper…
Skills: Customer service, Cash handling, Point of sale systems, Arithmetic, Communication
HomeGoods At TJX Companies, every day brings new opportunities for growth, exploration, and achievement. You’ll be part of our vibrant team that embraces diversity, fosters collaboration, and prioritizes your development…
Skills: Customer service, Communication, Organizational skills, Attention to detail, Multi-tasking
Town of North Collins, New York, United States · On-site
Entry level
Overall Job Summary This position is responsible for working as part of the Field Activity Support Team (FAST), primarily in a single store, to own and execute “start to finish” variable tasks such as planograms, signage…
Village of Penn Yan, New York, United States · On-site
Entry level
Overall Job Summary This position is responsible for working as part of the Field Activity Support Team (FAST), primarily in a single store, to own and execute “start to finish” variable tasks such as planograms, signage…
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$28/hr–$30/hr
Full-time
associate degree, bachelor degree
Medical, Dental, Vision, 401(k), Life Insurance, Flexible Spending Account
Posted 4d ago
~40 hrs/week
Responsibilities
The specialist serves as the primary point of contact for residential clients, managing incoming inquiries, scheduling appointments, and resolving service or billing issues. They also provide operational support by maintaining records, processing invoices, and coordinating with the Residential Regional Manager.
Requirements
Candidates must have 3-5 years of professional office experience and a minimum of a 2-year degree. Proficiency in English and Spanish, along with intermediate skills in Microsoft 365, is required for this in-office role.
Full job description
Join our dynamic team at Imperial Cleaning in Amityville, NY 11701, as a Full Time Bilingual Customer Service/Administrative Specialist and immerse yourself in a vibrant work environment that prioritizes customer-centricity and excellence. This onsite position allows you to engage directly with clients, fostering meaningful relationships while honing your problem-solving skills in a fun and energetic atmosphere. With a competitive pay rate of $28-$30 per hour, you'll be rewarded for your contributions to our high-performance culture. Your bilingual abilities in English and Spanish will not only enhance communication but also make a significant impact on the diverse clientele we serve.
You can get great benefits such as Medical, Dental, Vision, 401(k), Life Insurance, Flexible Spending Account, Competitive Salary, Paid Time Off, Snack/Drink Room, and Employee Discounts. Take the next step in your career and apply now to be part of a team that embodies integrity and empathy in every interaction.
Make a difference as a Customer Service/Administrative Specialist - Bilingual English/Spanish
As a new Bilingual Customer Service/Administrative Specialist at Imperial Cleaning, you can expect a fast-paced and dynamic work environment where you will be the first point of contact for our valued clients. Your day-to-day responsibilities will include managing incoming calls, responding to inquiries, and resolving customer issues with empathy and professionalism. You will assist with administrative tasks such as scheduling appointments, maintaining records, and coordinating services, ensuring a seamless experience for our customers. You will work Monday through Friday, with standard hours designed to support our clients effectively. Additionally, being on call for emergencies will be part of your role, allowing you to demonstrate your commitment to customer-centricity and problem-solving.
Prepare to collaborate with a supportive team focused on delivering excellence in every interaction.
Does this sound like you?
To thrive as a Bilingual Customer Service/Administrative Specialist at Imperial Cleaning, several key skills are essential. First and foremost, exceptional communication skills in both English and Spanish are crucial for effectively engaging with our diverse clientele. You should possess strong problem-solving abilities, allowing you to address customer inquiries and concerns with empathy and efficiency.
Attention to detail is vital, as you will be responsible for accurate record-keeping and scheduling. Additionally, a customer-centric mindset will help you anticipate client needs and exceed their expectations, reinforcing our commitment to excellence. Time management skills are also important, enabling you to prioritize tasks effectively during busy periods.
Finally, adaptability and a positive attitude will serve you well in our energetic and fun work environment, empowering you to contribute to a high-performance culture dedicated to outstanding service.
Get started with our team!
Applying for this position is a walk in the park if you feel it's a good fit for you
Job Description
Primary point-of-contact that supports residential services from beginning to end.
Provide operations support for all residential services
Work closely with Residential Regional Manager on daily requests and/or issues that may arise.
Schedule or reschedule all customer appointments
Monitor daily/weekly schedule to ensure all crews are scheduled appropriately
Close out daily work orders and employee time sheets
Process client invoices daily
Monitor crews time off and schedule floaters appropriately
Coordinates estimates and provides pricing to clients.
Assist in resolving customers service or billing issues.
Maintain a record of customer interactions, transactions, complaints, inquiries, comments, and actions taken.
Refer unresolved customer grievances to Residential Regional Manager for further investigation.
Identify and recommend improvements in processes or service methods and procedures to streamline processes.
All other tasks as assigned by management.
KEY REQUIREMENTS:
In-office position, Monday through Friday 8am-5pm (some flexibility when needed)
3-5 years professional office experience
2 year degree required, 4 year degree a plus
Bi-lingual (English-Spanish), is a must.
Strong Customer Service, detail-oriented and strong communication skills (email, phone).
Results-oriented: the ability to resolve challenges and emergencies at a moment's notice.
Multi task-oriented: The ability to handle multiple projects at a time.
Customer-focused with a can-do approach to problem-solving.
Basic knowledge of computer applications and software applications (Intermediate ability in Microsoft 365 (Word, Excel, Outlook)
Ability to learn and navigate various software programs (training will be provided for proprietary software programs)
Applicants must be 18 years of age or older to be considered for employment
Providing High-Quality Commercial & Residential Cleaning Services Customized to Your Needs
Industry
Facilities Services
Company size
501-1,000 employees
Founded
1994
Headquarters
Amityville, New York
LinkedIn followers
1,460
At Imperial Cleaning, we care about the impression you make on others. With over 30 years of experience, we're one of our industry leaders in providing high quality cleaning and maintenance services. The principles are visible not only from the start up of services, but throughout the duration of your maintenance programs. We are personally accountable for our commitment and we would be proud to include you among our many satisfied clients. Our dedication to excellence keeps our clients pleased and in return, will help keep your staff content and secure in a clean and healthy environment.
Offices: 151 Dixon Ave, Amityville, New York 11701, US · 73 Croton Ave, Ossining, New York 10562, US · 19309 Collins Ave, Sunny Isles, Florida 33160, US · 1350 Avenue of the Americas, Suite 416, New York, New York 10019, US · 400 Morris Ave, Denville, New Jersey 07834, US
Customized maintenance programsRetail - Commercial - Financial InstitutionsFloor care programsGreen CleaningJanitorial CleaningPorter ServicesMedical Cleaning and Educational Facility CleaningFacilities Support ServicesResidential
How much do Customer Service & Support jobs in New York pay?
Based on 5230 listings with disclosed salaries, most customer service & support jobs in New York pay between $54k–$123k per year. Individual offers vary with seniority, company size, and specialization.
How many Customer Service & Support jobs are open in New York right now?
There are currently 31,594 open customer service & support positions in New York listed on Clera. New openings are added daily as companies post roles.
Which companies are hiring for Customer Service & Support roles in New York?
Companies currently hiring include Domino's, Allied Universal, Lowe's Companies, Inc., CVS Health, Starbucks, among others. Browse the listings above to see every active employer.
Are there remote or hybrid Customer Service & Support jobs in New York?
Yes — 2307 of the 31594 open customer service & support positions offer remote or hybrid work (680 remote, 1627 hybrid).
How do I apply for Customer Service & Support jobs in New York?
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.
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