Hanover Township, New Jersey, United States · On-site
$21/hr–$29/hr
Senior
Overview This is an 11:30am-8pm shift on Medical Claims. Being on medication is tough enough. We want to make getting it the easy part. Getting prescriptions to patients has become increasingly complex. When things get m…
Skills: Leadership, Case Management, Patient Support, Medical Billing, Pharmacy Benefits
Job Description The Environmental Services EVS Supervisor is responsible for developing and implementing facility solutions. This role will lead the operations of facility accounts by ensuring areas of responsibility mee…
Skills: Leadership, Facility Management, Budget Management, P&L Management, Customer Service
Requisition ID: 936032 Store #: 003453 Sunglass Hut Position:Full-Time Total Rewards: Benefits/Incentive Information At Sunglass Hut, we're always in the sun. You’ll find a dynamic space with endless possibilities to gro…
Morgan Stanley (“MS”) is a global financial services firm that conducts its business through three principal business segments—Institutional Securities, Wealth Management, and Asset Management. Wealth Management provides…
Skills: Cash Management, Lending Solutions, Relationship Building, Business Development, Client Service
At T-Mobile, we invest in YOU! Our Total Rewards Package ensures that employees get the same big love we give our customers. All team members receive a competitive base salary and compensation package - this is Total Rew…
Skills: Change Agility, Communication, Customer Problem Solving, Customer Service, Engaging People
Franklin Lakes, New Jersey, United States · On-site
$50k–$83k/yr
Mid level
Position Overview At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We work together each day to …
Skills: Accountability, Banking, Client Loyalty, Customer Experience, Customer Service
City, State:Saddle Brook, New Jersey Pay rate $21.00/hour Title: Night Auditor Location: Saddle Brook, NJ FLSA: Non-Exempt Status: Full-time Reports to: Front Office Manager Pay Range: $21.00/hour Job Summary: The Night …
Skills: Bookkeeping, Customer Service, Property Management Systems, Financial Balancing, Communication
We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate…
Overview: Identifies customers' needs through the bank’s retail sales process to provide proactive basic sales solutions through customer outreach for basic customer needs and/or refer complex customer needs to the appro…
Who We Are At Kyndryl, we design, build, manage and modernize the mission-critical technology systems that the world depends on every day. So why work at Kyndryl? We are always moving forward – always pushing ourselves t…
Skills: Technical Support, Data Centers, IT Infrastructure, Communication Skills, Attention to Detail
Pennsville Township, New Jersey, United States · On-site
Entry level$5.3B raised
Click here to see - A Day in the Life - Pharmacy Technician A Day in the Life: As a Pharmacy Technician, you have the opportunity to be a part of something bigger. You will be a member of a team supporting our pharmacies…
Candidate preferred reside in Northern New Jersey, Westcheser County, or the 5 buroughs of New York City. About Company Mizuho OSI is the leader in the markets for specialty surgery and patient positioning. The company’s…
Hanover Township, New Jersey, United States · On-site
Entry level$4.0B raised
PBNA $22.85 / hour CLICK HERE to view our Merchandiser Realistic Job Preview Video Position is responsible for product merchandising within large volume stores (Grocery, etc.). This includes stocking shelves, rotating sh…
Skills: Merchandising, Inventory Management, Stocking, Product Rotation, Customer Service
Bordentown Township, New Jersey, United States · On-site
Mid level
Company Description They say a rising tide lifts all boats -- and we are here to prove it. Rising Tide Logistics is a newly launching Amazon Delivery Service Partner hiring Dispatchers to join our founding team in Borden…
Skills: Dispatching, Logistics Management, Communication, Time Management, Multitasking
Deptford Township, New Jersey, United States · On-site
$19/hr–$23/hr
Entry level
Summary The Assistant in Training (AIT) and Assistant Manager position’s primary responsibility is to fulfill our mission statement, “to create the most enjoyable shopping experience possible for our Guests.&…
Skills: Sales Generation, Guest Service, Merchandising, Team Leadership, Recruiting
Brand Ambassador NJ– Consumer Electronics Retailer Continuity Program
Trenton, New Jersey, United States · On-site
Entry level
Mosaic Flex Staffing – Acosta Group is hiring Brand Ambassadors to represent a leading consumer electronics & storage brand inside top-selling national big-box consumer electronics retailer locations across the country. …
Be part of an amazing story Macy’s is more than just a store. We’re a story. One that’s captured the hearts and minds of America for more than 160 years. A story about innovations and traditions…about inspiring stores an…
Wall Township, New Jersey, United States · On-site
$25/hr–$40/hr
Mid level
Champions Do More At Automotive Technology Experts (ATE), we understand the importance of providing fast and accurate vehicle diagnostic scanning and calibration services. We service hundreds of customers that rely on us…
Sign up with Clera and we'll reach out the moment a role actually fits you — no more spraying applications into the void.
$21/hr–$29/hr
Full-time
high school, associate degree, bachelor degree
Medical Insurance, Dental Insurance, Vision Insurance, Life Insurance, Disability Insurance, 401(k) Plan
Posted 25d ago
Apply by Jul 17
~40 hrs/week
Responsibilities
Provides subject matter expertise and guidance to a team of Specialists providing concierge health care services for prescription medications. Responsibilities include monitoring daily deliverables, handling escalated patient calls, and coordinating with Quality and Training departments to improve processes.
Requirements
Requires a High School diploma or GED, with an Associate or Bachelor's degree preferred. Candidates must have 5+ years of health care or case management experience in a high-volume contact center environment.
Full job description
Overview
This is an 11:30am-8pm shift on Medical Claims.
Being on medication is tough enough. We want to make getting it the easy part. Getting prescriptions to patients has become increasingly complex. When things get messy along the prescription journey, pharmaceutical manufacturers rely on us to untangle the process and create a clear path—allowing patients to build trusting relationships with their medication brands.
We’re not only committed to taking the pain out of the prescription process, but we’re also devoted to bringing the brightest minds together under one roof. We bring together diverse voices—engineers, pharmacists, customer service veterans, developers, program strategists and more—all with one vision. Each perspective and experience makes ConnectiveRx better than the sum of its parts.
The Lead, Patient Support provides subject matter expertise, guidance, and instruction to a team of Specialists who provide white glove patient concierge health care services and access to care for prescription medications. The incumbent has daily interactions with ~10 team members and, as needed, will also interact with patients, physicians, and/or pharmacies as it relates to access to care on behalf of our client’s programs. The incumbent is required to possess great communication, leadership, and engagement skills. The incumbent will ensure experience in patient/health care case management.
Responsibilities
Provides support in monitoring and assisting the PSS and/or Claims Processing team members with daily responsibilities by acting as the subject matter expert. Keeps track of the team's progress to help ensure that it completes its daily deliverables and updates the Supervisor as necessary to aid in work rebalancing.
Engages in peer coaching in accordance with supervisor's instructions. Helps and leads training sessions to advance the teams' technical proficiency in relation to Affordability programs.
Handles escalated patient calls; refers requests for escalation as needed and engages other internal areas such as Program Management, IT, and other contact center teams to resolve issues. Bring forward to management escalated technical issues, process gaps, or other opportunities.
Coordinates with the Quality and Training departments as the program's subject matter experts and provides feedback and suggestions to improve processes and procedures and team training.
Performs other projects as assigned
Qualifications
High School or GED required. Associate/Bachelor’s Degree (preferred)
5+ years in health care or case management experience in a high-volume contact center environment
Must meet all Quality standards
Experience working in pharmacy benefits, health care insurance, and/or medical billing
Compensation & Benefits: Compensation for this role varies based on factors such as location, relevant skills, experience, and capabilities.
Employees at ConnectiveRx can enroll in comprehensive benefit plans, including medical, dental, vision, life, and disability insurance. The company retains the right to update or modify health, welfare, and other fringe benefit policies. Employees may also participate in the company's 401(k) plan.
Time-Off & Holidays: ConnectiveRx provides paid time off (PTO) to non-exempt employees for vacations and personal leave. For sick leave, eligible non-exempt employees receive Sick Time Off (STO) in accordance with company policy. PTO and STO are prorated during the first year of service. Employees also receive eight standard company holidays and three floating holidays annually, with floating holidays prorated in the first year.
The company is committed to maintaining competitive benefits and reserves the right to adjust employee offerings, including PTO, STO, and holiday policies, in compliance with applicable laws and regulations.
Posted Salary Range
USD $21.76 - USD $29.70 /Hr.
Related keywords
Medical ClaimsPatient ConciergeAffordability ProgramsPharmacy BenefitsHealth Care InsuranceMedical BillingCase ManagementContact CenterPatient SupportHealthcare
At ConnectiveRx we take the pain out of the prescription process. Using both innovation and good old fashioned human empathy we cut through mountains of red tape and create access to specialty medications. As one single partner, we connect patients with prescribed medications through hub services, affordability, awareness, and adherence solutions. Hundreds of pharma companies and 530+ drug brands rely on the strong connection we build between patients and their medication brand. Learn more at connectiverx.com.
Offices: 200 Jefferson Park, Whippany, NJ 07981, US · 6000 Park Lane Dr., Pittsburgh, PA 15275, US
Pharmaceutical MarketingMedication AffordabilityMedication Adherence ImprovementPatient and Provider SupportPayment and ReimbursementAdvanced AnalyticsPharmaceutical HubPatient Support ServicesSpecialty Medication SupportNon-commercial Pharmacy
How much do Customer Service & Support jobs in New Jersey pay?
Based on 2137 listings with disclosed salaries, most customer service & support jobs in New Jersey pay between $50k–$110k per year. Individual offers vary with seniority, company size, and specialization.
How many Customer Service & Support jobs are open in New Jersey right now?
There are currently 16,195 open customer service & support positions in New Jersey listed on Clera. New openings are added daily as companies post roles.
Which companies are hiring for Customer Service & Support roles in New Jersey?
Companies currently hiring include Domino's, CVS Health, Lowe's Companies, Inc., Starbucks, Allied Universal, among others. Browse the listings above to see every active employer.
Are there remote or hybrid Customer Service & Support jobs in New Jersey?
Yes — 833 of the 16195 open customer service & support positions offer remote or hybrid work (385 remote, 448 hybrid).
How do I apply for Customer Service & Support jobs in New Jersey?
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.
Customer Service & Support jobs by city in New Jersey