Customer Success Agent - Call Center Representative
New Jersey, United States · Remote OK
$31k–$37k/yr
Entry level$1.5B raised
Summary: Must be local to Jacksonville, FL. The Agent, Customer Success will support FMC’s Call Center operations. The purpose of the role is to provide exceptional service to our customers, answering their queries, and …
Skills: Customer Service, Communication Skills, Multitasking, Call Center Operations, Data Security
Evesham Township, New Jersey, United States · On-site
$16/hr–$17/hr
Entry level
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Skills: Lead Qualification, Cold Outreach, CRM Proficiency, Prospecting, Account Profiling
West Long Branch, New Jersey, United States · On-site
$69k–$107k/yr
Senior
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Skills: Store Management, Staff Training, Payroll Administration, Expense Control, Loss Prevention
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Skills: Technical Support, Data Centers, IT Infrastructure, Communication Skills, Attention to Detail
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Skills: Technical Support, Data Centers, IT Infrastructure, Communication Skills, Attention to Detail
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Skills: Technical Support, Data Centers, IT Infrastructure, Safety Awareness, Communication Skills
With a career at The Home Depot, you can be yourself and also be part of something bigger. Position Purpose: Pro Experience Managers (Pro XM) are members of the store leadership team responsible for overseeing the execut…
Skills: Customer Service, Team Leadership, Inventory Management, Coaching, Safety Compliance
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Skills: Cash Handling, Cash Balancing, Computer Literacy, Data Entry, Customer Service
It's fun to work in a company where people truly BELIEVE in what they're doing! We're committed to bringing passion and customer focus to the business. SummaryThe Medical Assistant is responsible for all departmental fun…
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Unit Secretary, Emergency Room, Part Time, Voorhees
Franklin Township, New Jersey, United States · On-site
$18/hr–$26/hr
Entry level
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Skills: Insurance Verification, Patient Scheduling, Medical Billing, Customer Service, Electronic Medical Records
Customer Success Agent - Call Center Representative
Sign up with Clera and we'll reach out the moment a role actually fits you — no more spraying applications into the void.
$31k–$37k/yr
Full-time
high school
Paid Time Off, Medical Insurance, Dental Insurance, Vision Insurance, 401(k) Plan With Company Match, Life Insurance
Posted 23d ago
~40 hrs/week
Remote in New Jersey, United States
Responsibilities
Provide exceptional service to customers by answering queries and resolving issues via phone and written communication. Support call center operations by managing inbound and outbound calls while adhering to company policies and data security.
Requirements
Requires a High School Diploma or GED with 0-1 years of related work experience preferred. Candidates must possess strong communication skills and the ability to multitask in a fast-paced environment.
Full job description
Summary:
Must be local to Jacksonville, FL. The Agent, Customer Success will support FMC’s Call Center operations. The purpose of the role is to provide exceptional service to our customers, answering their queries, and resolving their issues. Provide energetic support and bring a positive attitude and willingness to learn. Ability to multitask and be comfortable in a fast-paced work environment. Top-notch communication skills, as you listen to, understand, engage with, and respond to customers - that includes over the phone, or via written communication like email or letter. Provide patience and politeness as you explain policies and procedures to customers, while always keeping a close eye on confidentiality and data security.
Essential Job Duties and Responsibilities include:
Answering inbound and making outbound calls, responding to customer requests within set timeframes, and delivering an exceptional quality of service to every customer.
Providing information and knowledgeable assistance by pulling up loan information and providing customers with the information they need quickly and accurately.
Adhering to schedules, multitasking, meeting deadlines, and providing verbal and written responses to customers as required.
Working as part of a dedicated team to explain policies and procedures to customers and find great solutions to their inquiries in a seamless and positive way.
Build positive and pleasant relationships with our customers, whatever the circumstances, helping them feel secure and well-looked-after.
Maintain regular and punctual attendance. Comply with all company policies and procedures.
Performs other related duties as assigned.
Education and/or Experience:
High School Graduate/GED
0-1 Years related work experience preferred
Licensure, Certification, Requirements:
None required
Specialized Skills & Knowledge Requirements
N/A
People Management Level:
This position is an individual contributor.
Workplace Conditions:
Standing/Sitting/Walking: Occasionally: requires this activity up to 33% of the time.
Kneeling/Crouching/Squatting/Bending: Occasionally: requires this activity up to 33% of the time
Reaching/Working Overhead: N/A: does not require this activity.
Repetitive Hand Motion: Occasionally: requires this activity up to 33% of the time
Special Vision or Hearing Requirements: N/A: does not require this activity.
Pushing/Pulling (up to 20 pounds): N/A: does not require this activity.
Lifting/Carrying (up to 20 pounds): N/A: does not require this activity.
Driving: N/A: does not require this activity.
Environmental Risks:
Exposure to hazardous materials, chemicals and/or fumes: N/A
Equal Employment Opportunity:
Freedom Mortgage is committed to providing equal employment opportunities to all employees and applicants without regard to race, ethnicity, color, sex, marital status, sexual orientation, gender identity or expression, pregnancy, religion, national origin, age (40 and over), disability, military status, genetic information or any other basis protected by applicable federal, state, or local laws.
Americans with Disabilities Act:
Applicants as well as employees who are or become disabled must be able to satisfactorily perform the essential job functions of the position either with or without reasonable accommodation. Applicants as well as employees are encouraged to meet with Human Resources as the organization shall review reasonable accommodations on a case-by-case basis in accordance with applicable law.
Job Responsibilities:
The statements reflect the general duties and responsibilities considered necessary to perform the essential functions of the job and should not be considered as an all-inclusive list of all the work requirements of the position. Freedom Mortgage Corporation may change the specific job duties with or without prior notice based on the needs of the organization.
The estimated base pay for this role is one part of our total compensation package and is determined within a range. The estimated base pay for this position is the annualized equivalent of $31,000.00 - $37,000.00, depending on experience, qualifications, market location, and other job-related factors. Excellent benefits package including but not limited to PTO, medical, dental, vision, 401(k) plan with company match, life insurance, long term and short-term disability options, FSA/HSA, tuition reimbursement, and other voluntary benefits.
Not Just Mortgages—Financial Momentum
We’ve helped over three million customers with their goals—but we’re building so much more. Homeownership sparks possibility, ensures stability, and inspires confidence. For 35 years, Freedom Mortgage has stood behind everyday people who are chasing something bigger.
If you’re looking for:
🌟 A career with purpose
🤝 People-first values
🧑💻A job worth showing up for
Then you just might have found home. Soar with us.
We don’t just fund dreams…we fuel them. Consistently ranking as a Top Workplace, many team members’ length of time at the company (20+ years!) speaks for itself. As a Top VA and FHA lender, we’re fully dedicated to helping customers who truly need us.
Freedom Mortgage is standing strong and is wholly committed to being an Equal Opportunity Employer. We believe that diversity enriches us as team members and revitalizes our customer base. Qualified applicants will receive consideration without regard to age, race, color, religion, gender, sexual orientation, disability, or national origin. Only candidates whose profiles closely match the requirements will be contacted. All resumes are held in confidence.
Our comprehensive benefits package includes:
• Medical
• Dental
• Vision
• 401(k)
• Annual paid community volunteer day
• Annual paid Diversity Day (to celebrate and honor heritage, religion, etc.)
Freedom Mortgage Corporation
951 Yamato Road, Suite 175
Boca Raton, FL 33431
Lender NMLS ID: 2767
FreedomMortgage.com
Offices: 951 Yamato Rd, Suite 175, Boca Raton, Florida 33431, US
VA loansConventional loansand FHA loansMortgageInsuranceFinancial Services
How much do Customer Service & Support jobs in New Jersey pay?
Based on 2126 listings with disclosed salaries, most customer service & support jobs in New Jersey pay between $50k–$110k per year. Individual offers vary with seniority, company size, and specialization.
How many Customer Service & Support jobs are open in New Jersey right now?
There are currently 16,123 open customer service & support positions in New Jersey listed on Clera. New openings are added daily as companies post roles.
Which companies are hiring for Customer Service & Support roles in New Jersey?
Companies currently hiring include Domino's, CVS Health, Lowe's Companies, Inc., Starbucks, Allied Universal, among others. Browse the listings above to see every active employer.
Are there remote or hybrid Customer Service & Support jobs in New Jersey?
Yes — 828 of the 16123 open customer service & support positions offer remote or hybrid work (379 remote, 449 hybrid).
How do I apply for Customer Service & Support jobs in New Jersey?
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.
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