WE’RE CHANGING ENTERTAINMENT. COME JOIN US. We’re always looking for talent that believes in having fun. At PENN Entertainment, you’ll get to be a part of an exciting industry, where the days and nights are fast paced. Y…
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Commercial General Service Technician - Store 1213
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Part-time
high school
Medical Coverage, 401(k) Matching, Annual Performance Bonus, Paid Time Off, Wellness Programs
Posted 27d ago
Apply by Jul 14
~40 hrs/week
Responsibilities
Responsible for writing, verifying, and paying out sports wager tickets while maintaining an accurate cash bank. Provides guest assistance regarding betting lines, odds, and general sportsbook procedures.
Requirements
Requires a high school diploma or GED and at least six months of cash-handling experience. Must be at least 21 years old and capable of obtaining a Maryland Lottery License.
Full job description
WE’RE CHANGING ENTERTAINMENT. COME JOIN US.
We’re always looking for talent that believes in having fun. At PENN Entertainment, you’ll get to be a part of an exciting industry, where the days and nights are fast paced. You’ll work with an incredibly diverse set of coworkers driven by their enthusiasm for helping people find and have more fun. You’ll also get to work at a company that cares about your career growth and will help you get the support you need to expand your possibilities.
Initial placement within the salary range is based on an individual's relevant knowledge, skills, and experience. Base salary is just one component of our competitive Total Rewards package, which includes wellness programs designed to support our team members' financial, physical, and mental well-being. Specific benefits—such as day-one medical coverage, 401(k) matching, and annual performance bonus—may vary by position. Paid time off is earned according to the local policy and increases with the length of employment.
Click HERE to discover how we empower team members to grow, thrive, and advance in their careers.
WE LOVE OUR WORK.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
Write, verify, and make payments on tickets for sports wagers in accordance with department policy and procedures and ensures compliance to applicable jurisdictional gaming statues and regulations.
Maintain a cash bank for his/her shift, responsible for accepting payment and making correct change when necessary.
Stock Sports book Writer/Cashier's stations with adequate supplies; keeps all stations neat and clean
Write Sports tickets in an accurate and timely manner.
Make payments on winning tickets in an accurate and timely manner; verify tickets and payoffs.
Maintain and reconcile bank for assigned shift, following established cash-handling policies and procedures.
Explain wagering rules, including betting lines and odds, and procedures to guests.
Provide information and assistance to customers in a friendly, courteous manner to ensure the delivery of guest service.
Offer information on activities, etc., and direct guests for further information as necessary.
Create and enter player tracking cards.
Notify management of escalated or prevalent guest issues/concerns and any apparent suspicious activity.
Perform other job-related duties as requested.
BRING US YOUR BEST.
QUALIFICATIONS:
At least 21 years old.
Minimum six (6) months of cash-handling experience.
High school diploma or equivalent GED.
Previous experience in race and sportsbook.
Previous experience in a similar resort environment.
While performing the duties of this job, the team member is regularly required to stand; walk.
The team member is occasionally required to sit, stoop, crouch, climb or balance.
The team member must regularly lift and/or move up to 25 pounds and frequently lift and/or move up to 50 pounds
Must be able to obtain a Maryland Lottery License.
STAY IN THE GAME. FOLLOW US.
We’ve grown to become the leading provider of integrated entertainment, sports content, and casino gaming experiences thanks to our 43 destinations across North America, online sports betting and iCasino via theScore Bet Sportsbook and Casino®.
Being an industry leader means more than being a purveyor of fun. We are also committed to values like diversity and sustainability — for our community, our team members, our vendors, and our planet.
Bringing an all-inclusive experience of fun, food and entertainment to Northeast Maryland.
Industry
Gambling Facilities and Casinos
Company size
201-500 employees
Headquarters
Perryville, Maryland
LinkedIn followers
1,088
Located directly off of I-95 in Northeast Maryland, Hollywood Casino offers a variety of fun! Approximately 45 minutes East of Baltimore, Hollywood Casino Perryville has over 750 slot machines, Table Games, Poker, Off-track betting, a Sportsbook and a Sportsbook Restaurant complete with over 68” of television space to catch any of your favorite games.
Please play responsibly, for help visit mdgamblinghelp.org or call 1-800-GAMBLER.
Offices: 1201 Chesapeake Overlook Pkwy, Perryville, Maryland 21903, US
How much do Customer Service & Support jobs in Maryland pay?
Based on 1781 listings with disclosed salaries, most customer service & support jobs in Maryland pay between $47k–$109k per year. Individual offers vary with seniority, company size, and specialization.
How many Customer Service & Support jobs are open in Maryland right now?
There are currently 11,222 open customer service & support positions in Maryland listed on Clera. New openings are added daily as companies post roles.
Which companies are hiring for Customer Service & Support roles in Maryland?
Companies currently hiring include Domino's, CVS Health, Royal Farms, Lowe's Companies, Inc., Starbucks, among others. Browse the listings above to see every active employer.
Are there remote or hybrid Customer Service & Support jobs in Maryland?
Yes — 661 of the 11222 open customer service & support positions offer remote or hybrid work (289 remote, 372 hybrid).
How do I apply for Customer Service & Support jobs in Maryland?
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.
Customer Service & Support jobs by city in Maryland