Job Description Primary Responsibilities Support CPP-led commercial sales.Assist with dispatching and coordination of commercial deliveries from order creation to dispatched for delivery.Manage store vehicle fleet mainte…
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$18/hr–$20/hr
Full-time
high school
Health Insurance, Wellness Benefits Program
Posted 18d ago
~40 hrs/week
Responsibilities
Support commercial sales by coordinating deliveries, managing the vehicle fleet, and performing account stocking visits. Lead the organization of the parts department and handle customer deliveries and relationship building.
Requirements
Requires a high school diploma or GED and a valid driver's license with MVR certification. Candidates should have knowledge of automotive systems and experience in sales or logistics coordination.
Full job description
Job Description
Primary Responsibilities
Support CPP-led commercial sales.
Assist with dispatching and coordination of commercial deliveries from order creation to dispatched for delivery.
Manage store vehicle fleet maintenance, safety checks, and general vehicle readiness.
Conduct account stocking visits and Pro Sales flyer drops.
Perform outbound calls, follow-ups, and basic account touchpoints.
Perform customer deliveries as needed, following standard driver procedures (pick, stage, deliver, returns, core handling collection of credit accounts, customer relationship building)
Lead the organization and maintenance in and around the parts department / backroom, staging, and delivery areas.
Maintain knowledge of product inventory and new arrivals to assist with sales.
Assist in upselling and cross-selling products to increase average transaction value
Lead commercial program when the CPP is not present (i.e. Weekends as business and customer demands require)
Secondary Responsibilities
Engage with walk-in customers to understand their needs and recommend appropriate parts or services
Assist CPPs and GMs with tasking, special projects or execution initiatives including inventory management
Support onboarding and shadowing of new team members
Success Factors
Friendly communication
Ability to locate and stock parts
Safety knowledge and skills
Operating inventory systems and store equipment
Parts and automotive system knowledge skills
Operating POS and Parts lookup systems
Strong selling skills for commercial customers
Ability to multi-task and remain organized in a busy environment.
Ability to route store drivers.
Strong vehicle maintenance knowledge
Maintain MVR certification.
Essential Job Skills Necessary for Success as a Commercial Specialist
Ability to work an assortment of days, evenings, and weekends as needed.
Speak and write English (Spanish a plus); communicate effectively and build strong relationships with customers, peers, and management.
Understand and execute instructions furnished in written, oral, or diagram form.
Ability to read and interpret documents such as safety rules, operating and maintenance instructions, parts catalogs, and procedure manuals; ability to write simple correspondence.
Willingness to learn about new products and sales techniques.
Use Microsoft software effectively (Word, Excel required)
Use basic math accurately: add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.
Strong organizational skills
Basic inventory management skills
Basic dispatching knowledge
Basic understanding of vehicle maintenance schedules
Working knowledge of automotive systems, and diagnostic ability to include internal engine, suspension, brakes, electronic, exhaust, etc.
Successfully complete the Parts Knowledge Assessment
Prior Experience that Sets a Commercial Specialist up for Success
Prior automotive parts experience preferred.
Prior dispatching or logistics coordination experience
Proven sales ability
Formal of informal experience working in groups to achieve goals.
Education
High school diploma or general education degree (GED)
Certificates, Licenses, Registrations
ASE certification preferred, but not required.
Must have a valid driver's license with an acceptable driving record as this role is required to have an MVR certification.
Physical Demands
The physical demands and work environment described here are representative of those that must be met by an employee to successfully perform the essential functions of this job, with or without reasonable accommodation. While performing the duties of this job, the employee will predominantly be walking or standing. The employee is required to be able to talk and hear and use hands and fingers to handle or feel; reach with hands and arms; climb or balance; and stoop, kneel, crouch, or crawl. The employee must frequently lift and/or move up to 50 pounds and occasionally lift and/or move up to 100 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, depth perception, and ability to adjust focus.
Work Environment
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job, with or without reasonable accommodation. While performing the duties of this job, the employee is usually working inside; however, they will occasionally be outside and exposed to various weather conditions while performing such tasks as installing batteries and wiper blades. The employee is also occasionally exposed to moving mechanical parts; high, precarious places; toxic or caustic chemicals; risk of electrical shock; explosives; and vibration. The noise level in the work environment is usually moderate.


We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age national origin, religion, sexual orientation, gender identity, status as a veteran and basis of disability or any other federal, state or local protected class. We comply with all applicable federal, state, and local laws.

Compensation Range
The good faith estimate for this role is between 18.85 USD and 20.98 USD per hour for a new team member.
The rate offered depends on a number of factors, including geographic location, experience in retail, automotive knowledge, education, leadership roles, and other skillsets ideal for this position and shift differential (if applicable).
Benefits: Advance Auto Parts offers a comprehensive health and wellness benefits program to improve the way of life for our Team Members and those who mean the most to them: their families. Find out more by visiting:
Advance Auto Parts, Inc. is a leading automotive aftermarket parts provider that serves both professional installer and do-it-yourself customers. As of April 25, 2026, Advance operated 4,308 stores primarily within the United States, with additional locations in Canada, Puerto Rico and the U.S. Virgin Islands. The Company also served 797 independently owned Carquest branded stores across these locations in addition to Mexico and various Caribbean islands. Additional information about Advance, including employment opportunities, customer services, and online shopping for parts, accessories and other offerings can be found at www.AdvanceAutoParts.com.
Offices: 2635 E. Millbrook Road, Raleigh, NC 27604, US · 5008 Airport Rd, Roanoke, VA 24012, US · SEZ Zone, Survey No.89 Kokapet, Gandipet, Rangareddy, Telangana, India, IN · 13F, No. 90 Sec1, Jianguo N. Rd, Jhongshan District, Taipei, Taiwan, TW
How much do Customer Service & Support jobs in Maryland pay?
Based on 1772 listings with disclosed salaries, most customer service & support jobs in Maryland pay between $47k–$109k per year. Individual offers vary with seniority, company size, and specialization.
How many Customer Service & Support jobs are open in Maryland right now?
There are currently 11,234 open customer service & support positions in Maryland listed on Clera. New openings are added daily as companies post roles.
Which companies are hiring for Customer Service & Support roles in Maryland?
Companies currently hiring include Domino's, CVS Health, Lowe's Companies, Inc., Royal Farms, Starbucks, among others. Browse the listings above to see every active employer.
Are there remote or hybrid Customer Service & Support jobs in Maryland?
Yes — 665 of the 11234 open customer service & support positions offer remote or hybrid work (289 remote, 376 hybrid).
How do I apply for Customer Service & Support jobs in Maryland?
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.
Customer Service & Support jobs by city in Maryland