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Part-time
Posted 16d ago
~40 hrs/week
Responsibilities
Direct in-store activities to achieve sales targets and profitability while maintaining a healthy team culture. Oversee operational consistency, including loss prevention, health and safety, and visual merchandising standards.
Requirements
Candidates must be at least 16 years old with a flexible schedule and preferred experience in a related field. Required skills include leadership ability, effective English communication, and the physical capacity to handle retail tasks.
Full job description
Supports in the direction of all in-store activities to achieve sales and profitability targets, and to ensure long-term business growth in accordance with company philosophy and established policies and procedures. The sales lead will support the implementation of the strategic direction of their store location to achieve all objectives and projects assigned by Cole Haan while maintaining a healthy team culture and store environment.
CORE ACCOUNTABILITIES:
Deliver financial results:
Drive financial growth by achieving sales and key KPI goals
Assist in controlling store expenses by responsibly managing payroll, supplies, and facilities
Coach staff to exceed individual and store goals
Build a dedicated and good-natured team:
Support and maintain a positive store environment by leading and developing a quality store team
Assists in training and development
Urgently partners on performance issues
Create a culture of customer obsession that caters to the extraordinary achiever:
Deliver extraordinary customer service through your store team
Support and maintain visual merchandising standards consistent with company expectations
Deliver operational consistency:
Achieve all operational objectives with regards to loss prevention, health, and safety
Supports the team to ensure compliance of all company policies and procedures
As an Equal Opportunity Employer, Cole Haan is committed to meeting the spirit as well as the letter of the law. We have been, and continue to be, committed to Equal Opportunity Employment and equal treatment of all qualified individuals -- regardless of race, color, sex, national origin, age, religion, marital status, sexual orientation, gender identity, gender expression, veteran status, disability, or any other factors that are not job related.
Qualifications
Part-Time Position
Related field experience preferred
Candidates must be at least 16 years of age
Must have the availability and the ability to work a flexible schedule to meet the demands of a retail business, which may include nights, weekends, and holidays based on business needs
Must have an independent work ethic, time management skills, and personal accountability
Knowledge in driving sales, customer service, merchandising, inventory control, and loss prevention
Demonstrated ability to lead a team to coordinate operational tasks, including receiving shipment and maintain store cleanliness; will participate in those tasks when additional support is needed
Able to coordinate and manage a team to accomplish multiple tasks in a fast-paced environment
Knowledge in coaching and training
Demonstrated ability to support a team-oriented environment
Able to effectively communicate in verbal and written English
Computer skills including POS Systems and Microsoft Office
Physical requirements include the ability to twist, bend, squat, reach, climb a ladder and stand for extended periods of time, including repetitive use of upper extremities
Ability to lift, push, and pull up to 25-50 pounds occasionally
Holds store keys and regularly participates in store opening and closing functions
Committed to craftsmanship, design and comfort since 1928.
Industry
Retail
Company size
1,001-5,000 employees
Founded
1928
Headquarters
New York, NY
LinkedIn followers
43,280
Cole Haan became an independently owned company again in 2013 and is growing rapidly in the US and abroad. We have earned a unique leadership position in the marketplace as a pioneer of goods that are as functional and versatile as they are crafted—most notably through our ZerøGrand and GrandSeries products. We are reinventing the world of modern footwear, handbags and accessories for consumers who seek style, versatility, and innovative comfortable function in their products.
The company’s worldwide headquarters is in Greenland, NH, with offices in New York, Tokyo, Hong Kong, London, Amsterdam, Dubai and sourcing offices in Asia. Cole Haan is sold in more than 500 retail stores globally, digital platforms around the world and within our department store and specialty retail partners.
We seek hard-working team members who are entrepreneurial-minded, solutions-oriented who accept and own accountability, model integrity, value individuality and diversity, encourage teamwork and inspire creativity.
We invite you to visit us at any time at www.colehaan.com.
To keep tabs on us to see what’s happening, follow us at:
Facebook: https://www.facebook.com/colehaan
Twitter: https://twitter.com/colehaan
Instagram: http://instagram.com/colehaan
Pinterest: http://www.pinterest.com/ColeHaan/
Google +: https://plus.google.com/+colehaan/posts
Let's connect and see what happens.
As an Equal Opportunity Employer, Cole Haan is committed to meeting the spirit as well as the letter of the law. We have been, and continue to be, committed to Equal Opportunity Employment and equal treatment of all qualified individuals -- regardless of race, color, sex, national origin, age, religion, marital status, sexual orientation, gender identity, gender expression, veteran status, disability, or any other factors that are not job related.
Offices: 45 West 18th St, New York, NY 10011, US · 150 Ocean Rd, Greenland, NH 03840, US
Footwear and Handbags & AccessoriesFashionRetailApparel
How much do Customer Service & Support jobs in Maryland pay?
Based on 1745 listings with disclosed salaries, most customer service & support jobs in Maryland pay between $46k–$109k per year. Individual offers vary with seniority, company size, and specialization.
How many Customer Service & Support jobs are open in Maryland right now?
There are currently 11,111 open customer service & support positions in Maryland listed on Clera. New openings are added daily as companies post roles.
Which companies are hiring for Customer Service & Support roles in Maryland?
Companies currently hiring include Domino's, CVS Health, Lowe's Companies, Inc., Royal Farms, Starbucks, among others. Browse the listings above to see every active employer.
Are there remote or hybrid Customer Service & Support jobs in Maryland?
Yes — 656 of the 11111 open customer service & support positions offer remote or hybrid work (289 remote, 367 hybrid).
How do I apply for Customer Service & Support jobs in Maryland?
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.
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