Frederick, Maryland, United States · On-site
Cosmo Prof Job Title: Assistant Manager Essential Function Store Managers are responsible for hiring, developing and leading all store associates while ensuring optimal customer experiences, effectively overseeing all st…
Skills: Retail Management, Team Leadership, Customer Experience, KPI Analysis, Inventory Management
Upper Marlboro, Maryland, United States · On-site
$80k–$90k/yr
Overview Avanath is proud to be named one of the top property management companies to provide affordable housing for the workforce. Cultivating the American Dream is the purpose that binds the Avanath team. At Avanath, e…
Skills: Property Management, LIHTC Compliance, Budget Management, Staff Leadership, Resident Relations
Germantown, Maryland, United States · On-site
$21/hr–$22/hr
Overview Avanath is proud to be named one of the top property management companies to provide affordable housing for the workforce. Cultivating the American Dream is the purpose that binds the Avanath team. At Avanath, e…
Skills: Leasing, Customer Service, Sales, Yardi Voyager, Resident Relations
Odenton, Maryland, United States · On-site
Job Purpose The Store Manger is responsible for overseeing the daily operations of a Royal Farms store and leading a team of Associates to deliver an exceptional customer experience. This role contributes to the company&…
Skills: Team Leadership, Operational Excellence, Customer Service, Staffing, Financial Performance Management
Hyattsville, Maryland, United States · On-site
$15/hr–$19/hr
Be part of an amazing story Macy’s is more than just a store. We’re a story. One that’s captured the hearts and minds of America for more than 160 years. A story about innovations and traditions…about inspiring stores an…
Skills: Product Knowledge, Communication, Sales, Point Of Sale Technology, Continuous Learning
Hyattsville, Maryland, United States · On-site
$15/hr–$19/hr
Be part of an amazing story Macy’s is more than just a store. We’re a story. One that’s captured the hearts and minds of America for more than 160 years. A story about innovations and traditions…about inspiring stores an…
Skills: Product Knowledge, Communication, Sales, Point Of Sale Technology, Continuous Learning
Hyattsville, Maryland, United States · On-site
$15/hr–$19/hr
Be part of an amazing story Macy’s is more than just a store. We’re a story. One that’s captured the hearts and minds of America for more than 160 years. A story about innovations and traditions…about inspiring stores an…
Skills: Product Knowledge, Communication, Sales, Point Of Sale Technology, Continuous Learning
Hyattsville, Maryland, United States · On-site
$15/hr–$19/hr
Be part of an amazing story Macy’s is more than just a store. We’re a story. One that’s captured the hearts and minds of America for more than 160 years. A story about innovations and traditions…about inspiring stores an…
Skills: Product Knowledge, Communication, Sales, Point of Sale Technology, Continuous Learning
Annapolis, Maryland, United States · On-site
Why the Navy Exchange Service Command? While some may serve overseas for our country, we hold down the fort – we serve the men and women who wear the flag – America’s strength, America’s heart. We are here to guide them,…
Skills: Guest service, Front desk operations, Communication skills, Conflict resolution, Cash handling
Columbia, Maryland, United States · On-site
$17/hr–$22/hr
DXL Group, the largest specialty retailer of men's Big +Tall apparel, is looking for a Retail Assistant Store Manager who is committed to building long term relationships with our guests by providing an experience that i…
Skills: Customer Service, Team Coaching, Sales Management, Inventory Management, Expense Control
Towson, Maryland, United States · On-site
About Us Overview If you love assisting people and are excellent at multi-tasking, then we have the perfect job for you! At Brightview Senior Living, the Concierge is often the first person to assist our residents and gu…
Skills: Multi-tasking, Organizational Skills, Communication, Customer Service, Guest Services
Lexington Park, Maryland, United States · On-site
Anticipated Annual Earnings: $42,000-$55,000 Full-time, hourly role (Based on 40 hours/week plus eligible incentive earnings) Job Purpose The Assistant Store Manager is responsible for supporting the Store Manager in man…
Skills: Team Leadership, Customer Service, Operational Management, Employee Training, Performance Monitoring
Hancock, Maryland, United States · On-site
Additional $1.50/hr. for working 10pm-6am OVERVIEW Ready for a career with limitless growth opportunities at a company that PROVES they value you, every single day? If you are a self-motivated, dependable and efficient e…
Skills: Leadership, Customer Service, Task Prioritization, Delegation, Mentoring
Middle River, Maryland, United States · On-site
$15/hr–$17/hr
Company Description America's Best is part of National Vision, one of the largest optical retailers in the United States. With over 1,000 stores and counting, each location aims to provide customers with the attention an…
Skills: Customer Service, Sales, Eyewear Selection, Dispensing Eyeglasses, Contact Lens Training
Lanham, Maryland, United States · On-site
$15/hr–$17/hr
Company Description America's Best is part of National Vision, one of the largest optical retailers in the United States. With over 1,000 stores and counting, each location aims to provide customers with the attention an…
Skills: Customer Service, Sales, Bilingual Spanish, Eyewear Selection, Contact Lens Dispensing
Frederick, Maryland, United States · On-site
Job Purpose The Customer Service Associate is responsible for supporting the store leadership team by executing a variety of store-level tasks that ensure efficient, safe, and customer-focused operations. This includes f…
Skills: Customer Service, Point of Sale (POS), Food Preparation, Cash Handling, Merchandising
Laurel, Maryland, United States · On-site
$19/hr–$23/hr
Benefits: 401(k) 401(k) matching Dental insurance Health insurance Paid time off Training & development Vision insurance Compensation / Job Specifics This position is posted at $19 - $23/hr This position is in-person in …
Skills: Scheduling, Customer Service, Administrative Support, Verbal Communication, Computer Proficiency
Hanover, Maryland, United States · On-site
$24/hr–$26/hr
The Pharmacy Refill Technician will provide integrated support to pharmacy staff and Shields Health Solutions Liaisons by providing a 'hands-on" approach to ensuring accurate and timely filling and delivery of specialty …
Skills: Interpersonal Communication, Phone Skills, Microsoft Excel, Microsoft Word, Organizational Skills
Ocean City, Maryland, United States · On-site
OVERVIEW Experience a place of energy, passion, and excitement. A place where the joy of discovery and uncommon artistry blend to create exhilarating buying experiences—for true beauty enthusiasts. At Ulta Beauty, …
Skills: Sales, Cosmetics Artistry, Customer Relationship Management, Interpersonal Communication, Product Demonstration
White Marsh, Maryland, United States · On-site
We consider applications for this position on an ongoing basis. OVERVIEW Experience a perfect blend of deliberate purpose and clear-eyed vision. At Ulta Beauty, some of the industry’s most highly-esteemed beauty le…
Skills: Haircutting, Hair Coloring, Styling, Texture Treatments, Hair Extensions
Frederick, Maryland, United States • On-site
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The Assistant Store Manager supports the Store Manager in leading associates, overseeing daily store operations, and ensuring brand standards are met. They are responsible for driving KPIs, managing inventory, and maintaining a safe, customer-focused environment.
Candidates must have a high school diploma and be at least 18 years old, with a preference for 3+ years of retail experience and 1+ year of management experience. A cosmetology license is desirable but not required.
Essential Function
Store Managers are responsible for hiring, developing and leading all store associates while ensuring optimal customer experiences, effectively overseeing all store operations, and maintaining brand standards. Develop the strategies and plans to achieve key performance indicators and financial targets through business analysis, action planning, effective communication and consistent accountability. Assistant Managers, as part of their development, support the Store Manager in all areas outlined below and are responsible for all Primary Duties when the Store Manager is not present.
30% Brand: Provides supervision and supports the direction planning of associates daily goals and activities to deliver an exceptional client experience which maximizes sales/KPIs and drives customer loyalty in assigned stores. Emphasis placed on both the in-store selling model and Omni-channel. Ensures all brand standards are met such as merchandising, POGs, marketing, back rooms, dress code, etc. Acts as main point of contact to resolve customer issues and concerns. Analyzes store trends and can anticipate customer demands.
30% People: Engages, trains and develops their teams to achieve positive results. Leverages internal hiring platforms and actively recruits to build strong network of external candidates to fill positions when required. Can identify strengths as well as opportunities for each associate and can effectively address by coaching or counseling. Holds team accountable to Company policies and expectations. Maintains positive associate relations by resolving associate concerns and keeping associates informed of relevant Company information. Builds strong working relationships with Store Manager peers. Maintains consistent and timely communication with AM/DM. Fosters an environment of diversity, inclusion and belonging.
30% Operations: Ensures execution of all company processes through training, management, analysis and continuous improvement. Ensures all processes to support digital strategies are utilized such as Omni-channel fulfillment (SFS/SDD/BOPIS).
Store Managers effectively manages inventory through ordering and shipment processing. Manages payroll hours to the needs of the business and schedules appropriately. Ensures all store opening and closing procedures are performed correctly. Timely and accurate follow through with Company directives, assignments projects.
10% Safety/Loss Prevention: Ensures the store environment is safe at all times for associates and customers; all policies and procedures are followed and enforced. Responsible for protecting company assets by ensuring all inventory and cash control procedures are being followed in store as they relate to shrink, damages, banking, etc. Analyzes and utilizes all available reporting, tools and technology. Ensures stores are compliant with all HAZMAT training and execution.
High School Diploma or equivalent
Must 18 years of age or older
Minimum 3+ years retail sales/customer service experience preferred
At least 1+ year(s) prior management experience preferred
Ability to lead or support a team of associates to meet business objectives
Can effectively communicate with team and management
Must have scheduling availability to meet the needs of the business
Cosmetology license desirable, but not required
Passionate Learner
Desire to grow and learn
Flexible Agile Adapter
Adjusts to multiple demands and effectively responds to new circumstances and ambiguous situations
Talent Builder
Builds competent, diverse teams by hiring, developing, motivating and coaching talent and prepares for future success
Effective Communicator
Expresses information in a candid, straight forward way, creating an engaging and inviting, open environment
Team Builder
Develops strong partnerships and engages with all associates, at all levels, and across different functions/segments within the Company. Understands the importance of inclusion.
Customer Focused Partner
Understands and works to meet the needs of external and internal customers
Results Driver
Effective at driving and delivering plans, holds self and team accountable to a high standard to deliver objectives. Lead and motivates team and demonstrates GRIT with a determination to succeed.
Strategic Thinker
Demonstrates vision and broad perspective to drive business performance
Big Picture Thinker
Executes and adapts plans, follows through on commitments and keeps up with the pace of the business. Not afraid to innovate.
Problem Solver Decision Maker
Analyzes information and objectively evaluates alternatives to make sound decisions
Task Level High
Departmental/Division Level High
Project Level High
Consultative Level High
Strict Adherence to Guidelines
Interprets and Adapts Guidelines
Develops and Implements Guidelines
The position requires some physical exertion such as long periods of standing, walking, recurring bending, crouching, stooping, stretching, reaching, or similar activities; recurring lifting of moderately heavy items such as shipment or record boxes. The work may require specific, but common, physical characteristics and abilities such as above-average agility and dexterity. May be required to work in other stores from time to time.
The work environment involves everyday risks or discomforts which require normal safety precautions typical of such places as offices, meeting and training rooms, retail store and residences or commercial vehicles, e.g., use of safe work practices with office equipment, avoidance of trips and falls, observance of fire regulations and traffic signals, etc. The work area is adequately lighted, heated, and ventilated.
Based on 1616 listings with disclosed salaries, most customer service & support jobs in Maryland pay between $46k–$109k per year. Individual offers vary with seniority, company size, and specialization.
There are currently 10,471 open customer service & support positions in Maryland listed on Clera. New openings are added daily as companies post roles.
Companies currently hiring include Domino's, CVS Health, Lowe's Companies, Inc., Royal Farms, Starbucks, among others. Browse the listings above to see every active employer.
Yes — 620 of the 10471 open customer service & support positions offer remote or hybrid work (281 remote, 339 hybrid).
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.
