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Responsible for evaluating, appraising, and purchasing used firearms while ensuring all transactions comply with ATF, state, and local laws. Provides high-quality customer service by assisting buyers and managing the legal transfer of firearms via 4473 forms.
Requirements
Requires a high school diploma and 2 to 4 years of experience in the firearms industry or as a collector. Candidates must be at least 21 years old and possess the ability to safely handle firearms and appraise their market value.
Full job description
POSITION SUMMARY:
The Retail Used Firearms Outfitter position responsibilities include the evaluation and purchase of used firearms, the acquisition of used firearms into the bound book, and ensuring proper payment to the customer. This role provides legendary customer service experience to every customer by greeting, consulting, and assisting them in finding merchandise and making buying decisions.This includes processing firearms transactions in an efficient manner in accordance with all internal policies, procedures, and applicable law. This position initiates all 4473 forms with customers and is responsible for conducting the final check of applicable company, state, and federal forms prior to a firearm being transferred to the customer.
ESSENTIAL FUNCTIONS:
Evaluates, appraises and purchases used firearms utilizing experience of firearms knowledge and resources.
Acquires all firearms legally and in accordance with all ATF, state, and local laws and regulations and with company policies and applicable regulations including:
ATF required forms,
Applicable state forms necessary for background checks,
Certifying and screening all potential firearm transfers for legality of the sale, complying with waiting periods or other possible state requirements and straw purchases,
Proper and error free completion of all company forms.
Assures visual standards are met by up-keep and maintenance to include, but not limited to, restocking, remerchandising, cleaning fixtures, and general care and housekeeping. Responsible for maintaining standards within the department and back room including attention to proper facing of firearms tags and performing opening and closing duties.
Participates in ongoing training including, but not limited to firearms and shooting product information, diverse shooting discipline awareness, systems training, compliance related training, and selling skills / techniques.
Provides legendary customer service by assisting customers in making buying decisions by identifying and evaluating customers' needs, and making product recommendations.
Responds and handles customer issues by using good judgment and logic in solving problems and making decisions within the job scope.
Communicates effectively to customers the benefits of company programs.
ALL OTHER DUTIES AS ASSIGNED
EXPERIENCE/QUALIFICATIONS:
Minimum Degree Required: High School Diploma or equivalent experience
Experience: 2 to 4 years of experience
KNOWLEDGE, SKILLS, AND ABILITY:
Must be 21 years of age
Safely handle firearms
Knowledge of purchasing firearms by either working in the firearms industry or collecting firearms
Good understanding of retail and a knowledge of computers
Background in current firearms models
Able to appraise and know the marketable value of used firearms
Must have a great work ethic and ability to multitask
TRAVEL REQUIREMENTS:
Local travel to purchase used firearms out of store
PHYSICAL REQUIREMENTS:
Constantly stand and/or walk during shift
Constantly communicate with others to exchange information
Constantly repeat motions that may include the wrists, hands and/or fingers.
Constantly assess the accuracy, neatness, and thoroughness of the work assigned
Occasionally operate machinery and/or power tools
Occasionally ascend or descend ladders, stairs, step stools, etc.
Occasionally work in noisy environments
Light work that includes constantly lifting and moving objects up to 20 pounds, occasionally move and lift objects up to 50 pounds or more (utilizing a team lift as needed)
INDEPENDENT JUDGEMENT:
Performs tasks and duties under general supervision, using established procedures and innovation. Chooses from limited alternatives to resolve problems. Occasional independent judgment is required to complete work assignments. Often makes recommendations to work procedures, policies, and practices.
Part Time Benefits Summary: Enjoy discounts on retail merchandise, our restaurants, world-class resorts and conservation attractions!
Dental
Vision
Voluntary benefits
401k Retirement Savings
Paid holidays
Paid vacation
Bass Pro Cares Fund
And more!
Bass Pro Shops is an equal opportunity employer. Hiring decisions are administered without regard to race, color, creed, religion, sex, pregnancy, sexual orientation, gender identity, age, national origin, ancestry, citizenship status, disability, veteran status, genetic information, or any other basis protected by applicable federal, state or local law.
Reasonable Accommodations
Qualified individuals with known disabilities may be entitled to reasonable accommodation under the Americans with Disabilities Act and certain state or local laws. If you need a reasonable accommodation for any part of the application process, please visit your nearest location or contact us at hrcompliance@basspro.com.
Cabela's
Related keywords
FirearmsATFBound Book4473 FormsFirearms AppraisalRetailComplianceBackground ChecksStraw PurchasesMerchandisingCustomer ConsultingFirearms Industry
Inspiring everyone to love, enjoy and conserve the great outdoors.
Industry
Retail
Company size
10,001+ employees
Founded
1972
Headquarters
Springfield, MO
LinkedIn followers
121,878
Bass Pro Shops is North America’s premier outdoor and conservation company. Founded in 1972 when Johnny Morris began selling tackle out of his father’s liquor store in Springfield, Missouri, today we provide customers with premier destination retail in more than 150 locations across North America. In 2017 Bass Pro Shops acquired Cabela’s to create a “best-of-the-best” experience with superior products, dynamic locations and outstanding customer service.
Guided by the visionary leadership of our founder and CEO Johnny Morris, Bass Pro Shops is making a significant impact in on the future of conservation and the communities we serve. More than 40 years after Johnny began helping people connect with nature through a tiny bait shop, our conservation mission is to inspire people to enjoy, love and conserve the great outdoors.
Beyond retail, Bass Pro Shops also operates White River Marine Group, the world’s largest manufacturer of boats, plus award-winning resorts and nature destinations including Big Cedar Lodge, America’s Premier Wilderness Resort. Our passion for connecting people to nature extends to our CLUB program where customers earn points toward free gear and experiences, and a series of not-for-profit conservation attractions.
Offices: 2500 E Kearney, Springfield, MO 65898, US
How much do Customer Service & Support jobs in Indiana pay?
Based on 1197 listings with disclosed salaries, most customer service & support jobs in Indiana pay between $45k–$100k per year. Individual offers vary with seniority, company size, and specialization.
How many Customer Service & Support jobs are open in Indiana right now?
There are currently 16,891 open customer service & support positions in Indiana listed on Clera. New openings are added daily as companies post roles.
Which companies are hiring for Customer Service & Support roles in Indiana?
Companies currently hiring include Domino's, CVS Health, Great Clips Inc., Lowe's Companies, Inc., Meijer, among others. Browse the listings above to see every active employer.
Are there remote or hybrid Customer Service & Support jobs in Indiana?
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