Overview Come join our team! We have an immediate need for a Patient Service Representative in our Libertyville and Gurnee, IL clinics! If you are ready to make an impact every day, and thrive in a fast-paced environment…
Skills: Customer service, Communication, Organizational skills, Computer proficiency, Medical records management
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Full-time
high school
Health insurance, Dental insurance, Vision insurance, Health savings account, Paid time off, Holiday pay
Posted 10d ago
Apply by Jul 30
~35 hrs/week
Responsibilities
The Patient Service Representative manages the patient check-in process, verifies insurance information, and handles medical records filing. They are also responsible for operating a multi-line phone system, collecting payments, and scheduling appointments.
Requirements
Candidates must have a high school diploma or equivalent and at least one year of recent medical office experience. Proficiency in basic computer functions and the ability to type at least 40 wpm are preferred.
Full job description
Overview
Come join our team! We have an immediate need for a Patient Service Representative in our Libertyville and Gurnee, IL clinics! If you are ready to make an impact every day, and thrive in a fast-paced environment, then a career at Forefront may be the perfect fit for you!
This is a full time position and will work approximately 35 hours a week between:
Monday 7:30a-6:00p
Tuesday 7:30a-5:00p
Wednesday 7:30a-4:00p
Thursday 7:30a-5:00p
Friday 7:30a-5:00p
Saturday 7:30a-12:30p
Summary The Patient Service Representative is responsible for the patient check-in process, updating computer patient personal information and insurance information, handling a multi-line phone system, medical records filing and maintenance, and collection of co-pays and cash payments.
Here are just a few things we offer:
Access to health, dental, and vision insurance
Health Savings Account $500 matching contribution
Eligible for PTO and Holiday pay
Company paid life insurance and long term disability (full-time only)
Access to voluntary short term disability insurance (full-time only)
Access to additional life insurance
Eligible for Accident and Critical Illness Insurance, Hospital Indemnity and Cancer Guardian
401K with employer contribution
Profit sharing
Employee discounts
And much more!
Responsibilities
Essential Functions
Performs opening and closing clinic duties
Greets patients, checks in for appointments and verifies insurance
Scans documents into electronic health record
Maintains tidiness of waiting area and reception counter throughout the day
Checks schedules for added, canceled and no-show appointments throughout the day
Schedules follow up appointments as needed
Responds to designated tasks in the electronic health record
Orders clinic office supplies
Sells and tracks cosmetic products
Distributes mail
Prepares for next day scheduled appointments
Qualifications
Knowledge, Skills & Abilities
High school diploma or equivalent is required
1+ years of recent medical office experience or in a similar capacity is preferred
Proficient in basic computer functions
Ability to learn new software quickly
Must possess excellent customer service, communication and organizational skills
Ability to operate standard office equipment
Ability to type a minimum of 40 wpm is preferred
Must possess attention to detail
Ability to multi-task, prioritize appropriately, and work well both individually and as part of a team
Ability to respond positively to constructive feedback and direction from supervisors
Must demonstrate professional appearance and manner at all times
Must display a friendly, cheerful, tactful, and polite demeanor, and must be compassionate and caring in dealing with others
Ability to maintain confidentiality of information
For this position, the base pay range is $18.00 - $20.00 per hour. Individual pay is determined by role, level, location, job-related skills, experience, and relevant education,certification, or training
Forefront will never request personal information, such as your social security number or banking information, via text or email. In addition, Forefront does not use external messaging applications such as WireApp or Skype to communicate with candidates. If you receive communication or requests of this nature, delete them.
Forefront Dermatology is committed to providing equal employment opportunity and maintaining a workplace for employees and applicants that is free from discrimination based upon age, race, religion, color, disability, marital status, sex (including pregnancy), national origin, ancestry, ethnicity, sexual orientation, gender identity or expression, genetic information, veteran or military status, or any other status protected by applicable federal, state, or local law.
If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application process, please contact [email protected] to let us know the nature of your request and your contact information.
Related keywords
Patient Service RepresentativeMedical OfficeElectronic Health RecordInsurance VerificationFront DeskClinic OperationsCustomer ServiceSchedulingData EntryMedical RecordsCo-paysOffice SuppliesTypingHIPAAPatient Care
Forefront Dermatology is a leading dermatology practice group with numerous convenient locations throughout the United States. At Forefront Dermatology, we are committed to delivering innovative solutions and exceptional care for healthy and beautiful skin.
Forefront Dermatology is a network of dermatology practices comprised of community-based, caring physicians and specialists providing best-in-class general, surgical and cosmetic dermatology care along with related laboratory services. Using innovative and proven solutions, we diagnose and treat skin cancer and all diseases of the skin, hair, and nails; such as acne, warts, rashes, rosacea, psoriasis, eczema, and mole and cyst removal. With a diverse group of dermatologists, we are able to provide patients timely access to a diverse collection of expertise, such as Mohs micrographic skin cancer surgery, dermatopathology, and pediatric dermatology. In addition to our medical expertise, our experienced dermatologists offer the latest cosmetic procedures to help revitalize and rejuvenate your skin, such as cosmetic filler treatments with Dysport, Juvederm, and Radiesse as well as Botox. We also offer a wide variety of chemical peels that allow us to tailor a treatment that is right for your specific skin condition.
Our team of experts brings the best dermatology solutions to your community to help keep your skin healthy and looking its best. Schedule an appointment at any of our convenient locations.
Offices: 801 York St, Manitowoc, Wisconsin 54220, US
General DermatologySurgical DermatologyCosmetic Dermatologyand Mohs Micrographic Skin Cancer SurgeryHealth CareMedicalCosmetic Surgery
How much do Customer Service & Support jobs in Illinois pay?
Based on 3760 listings with disclosed salaries, most customer service & support jobs in Illinois pay between $50k–$110k per year. Individual offers vary with seniority, company size, and specialization.
How many Customer Service & Support jobs are open in Illinois right now?
There are currently 27,375 open customer service & support positions in Illinois listed on Clera. New openings are added daily as companies post roles.
Which companies are hiring for Customer Service & Support roles in Illinois?
Companies currently hiring include Domino's, Albertsons Companies, Great Clips Inc., Starbucks, CVS Health, among others. Browse the listings above to see every active employer.
Are there remote or hybrid Customer Service & Support jobs in Illinois?
Yes — 1876 of the 27375 open customer service & support positions offer remote or hybrid work (726 remote, 1150 hybrid).
How do I apply for Customer Service & Support jobs in Illinois?
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.
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