Position Summary The Customer Service Representative serves as a trusted partner to our customers by delivering exceptional service and ensuring accurate, timely order fulfillment. This role is responsible for managing c…
Skills: Customer Service, Order Management, Logistics Coordination, Communication, Attention To Detail
Fanatics Commerce is the global leader in licensed sports merchandise, operating a vertically integrated platform that designs, manufactures, and delivers officially licensed apparel, jerseys, headwear, and collectibles …
Skills: Customer service, Retail operations, Point of sale system, Communication, Interpersonal skills
Fanatics Commerce is the global leader in licensed sports merchandise, operating a vertically integrated platform that designs, manufactures, and delivers officially licensed apparel, jerseys, headwear, and collectibles …
Skills: Customer Service, Retail Sales, Point Of Sale System, Communication, Interpersonal Skills
About the Role The Intake Office Coordinator is responsible for supporting the intake process for both new and existing clients at the firm. This individual values the importance of providing a red-carpet experience for …
CLICK HERE to view our Merchandiser Realistic Job Preview Video 2nd Shift Availability Position is responsible for product merchandising within large volume stores (Grocery, etc.). This includes stocking shelves, rotatin…
Join Tricoci University as an Admissions Advisor! Are you passionate about education and eager to help students achieve their dreams in the beauty industry? Tricoci University of Beauty Culture is looking for an enthusia…
AutoZone’s store teams are the frontline of WOW! Customer Service, ensuring that customers find the right parts and solutions for their automotive needs. Store employees maintain well-stocked inventory, assist customers …
Skills: Customer service, Automotive parts knowledge, Communication, Inventory management, Sales
WHO WE ARE KNAPP brings new technology to warehouse automation. The KNAPP Group is a global provider of intelligent automation solutions for intralogistics and manufacturing, specializing in the sectors healthcare, fashi…
Skills: Spare parts management, Inventory management, Customer relations, Data entry, Reporting
Description Are you looking to make an impact at a rapidly growing company in the healthcare industry? Join SperoMD, a dynamic and physician-owned Revenue Cycle Management (RCM) organization, committed to delivering exce…
Skills: Medical Billing, Accounts Receivable, Epic EHR, Microsoft Excel, Google Suite
Description JOB SUMMARY Clean guest rooms in accordance with established quality and performance standards to allow a sufficient quantity of vacant and clean guest rooms for sale. Clean occupied guest rooms. ESSENTIAL FU…
Skills: Room Cleaning, Sanitization, Time Management, Organization, Attention To Detail
AutoZone’s Store Management team drives store performance, fosters a productive team, and ensures exceptional customer service. Managers and MITs play a key leadership role, expected to Live The Pledge and deliver WOW! C…
Skills: Leadership, Sales performance, Customer service, Team development, Operational oversight
Description Essential Job Functions: Write receipts for service RO's and parts tickets for daily depositReport new Ford sales and claim incentives and APR'sClaim incentives and APRs for Chrysler vehiclesScan WPI tickets …
Skills: Accounting, Problem solving, Customer service, Data entry, Reconciliation
POSITION SUMMARY The Program Specialist, Digital Inclusion provides support to bridge the digital divide for CHA's residents and supports CHA's Digital Resources Center (i.e., computer labs). DUTIES AND RESPONSIBILITIES …
Skills: Digital inclusion, Technology literacy, Microsoft office suite, Data reporting, Presentation skills
The Role Personal Care Specialists engage in one-on-one interactions with patients and/or customers from the time they enter the retail area until they check out and exit the store. Our ideal Personal Care Specialist can…
Skills: Customer service, Retail operations, Product knowledge, Point of sale systems, Inventory management
Houseperson (Full-Time) - Hotel Indigo Naperville Riverwalk
Naperville, Illinois, United States · On-site
Entry level
About Us IHG Hotels & Resorts is one of the largest hotel companies in the world and one of the world’s leading hotel and resort companies with a family of 19 brands. Our purpose – True Hospitality for Good – comes to li…
Skills: Housekeeping, Cleaning, Organization, Lifting, Customer service
AutoZone’s Store Management team drives store performance, fosters a productive team, and ensures exceptional customer service. Managers and MITs play a key leadership role, expected to Live The Pledge and deliver WOW! C…
Skills: Leadership, Sales performance, Customer service, Team development, Operational oversight
Job Overview: Merchandiser for Greater Bloomington and Normal, IL Hiring Immediately The Merchandiser is responsible for providing high-quality merchandising support for Keurig Dr Pepper brands like 7UP, Snapple, Core, B…
Skills: Merchandising, Stocking, Customer service, Inventory management, Time management
Company Description Do you have HEART? We are looking for individuals who can embrace our mission to purposely brighten and enrich the lives of those we serve with HEART; Hospitality, Excellence, Appreciation, Respect & …
Skills: Food service, Customer service, Communication, Pos system, Payroll system
Position: Adult Group Tours and Sales Coordinator Reports to: Director of Special Events FLSA Status: Exempt Location: 1601 N. Clark Street, Chicago, IL 60614 The Opportunity The Coordinator, Adult Group Tours, Sales and…
Skills: Sales, Event planning, Group coordination, Cold calling, Relationship building
At Tricoci Salon & Spa, we believe in the power of beauty, self-care, and belonging. Our departmentalized approach has created a collective of artists specialized in their craft, and a professional community where talent…
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$50k–$63k/yr
Full-time
Posted 7d ago
~40 hrs/week
Responsibilities
The Customer Service Representative manages customer orders, coordinates logistics, and ensures accurate, timely order fulfillment. They also build and maintain strong relationships with customers, suppliers, and internal teams while resolving inquiries.
Requirements
The role requires excellent communication skills, strong attention to detail, and the ability to thrive in a fast-paced distribution environment. Candidates must be proficient in order management systems and capable of providing empathetic, customer-focused support.
Full job description
Position Summary
The Customer Service Representative serves as a trusted partner to our customers by delivering exceptional service and ensuring accurate, timely order fulfillment. This role is responsible for managing customer orders, coordinating logistics, resolving inquiries, and maintaining strong relationships with customers, suppliers, and internal teams. Success in this position requires excellent communication skills, strong attention to detail, and the ability to thrive in a fast-paced distribution environment while providing an outstanding customer experience.
Essential Duties and Responsibilities
Customer Service & Relationship Management
Deliver exceptional customer service through professional, responsive, and solution-oriented communication.
Build and maintain strong relationships with customers, suppliers, and internal partners through consistent, proactive engagement.
Respond to customer inquiries, concerns, and requests in a timely manner while providing effective, company-approved solutions.
Follow up with customers to ensure complete resolution and satisfaction.
Provide empathetic, customer-focused support while balancing business objectives.
Order Management & Logistics Coordination
Process customer orders accurately using the company's order management system.
Verify order details, pricing, product availability, and shipping requirements to ensure accuracy.
Prepare shipping documentation and coordinate deliveries, including special customer shipping requests.
Work closely with warehouse and logistics teams to facilitate timely and accurate order fulfillment.
Monitor customer orders to ensure compliance with established programs, product usage guidelines, and company policies.
Utilize internal systems and digital tools to maintain accurate order information and provide updates to customers and internal stakeholders.
Account Support & Communication
Partner with Account Representatives and Account Executives to support customer accounts and ensure service continuity.
Escalate complex customer concerns, high-level requests, or operational issues when appropriate.
Maintain detailed and accurate records of customer interactions, transactions, and account activity.
Develop and maintain comprehensive knowledge of company products, programs, and services to effectively support customers.
Collaborate with members of the Customer Service team to ensure consistent service standards and operational excellence.
Additional Responsibilities
Support departmental initiatives and continuous improvement efforts.
Maintain confidentiality of customer and company information.
Your global home for in-flight catering products, logistics and supply chain management.
Industry
Transportation, Logistics, Supply Chain and Storage
Company size
201-500 employees
Founded
1928
Headquarters
McCook, IL
LinkedIn followers
2,506
SOPHISTICATED LOGISTICS. PERSONAL SIGNATURE.
Michael Lewis Company (MLCo) is the global leader in innovative inflight supply chain services for the airline industry. As a 98-year-old, private, family-owned business, we provide the specialized infrastructure, continuity, and high-performance environment required to power the onboard experience.
THE MLCO STANDARD
We aren't a traditional logistics firm. Being fiercely independent allows us the unique freedom to focus entirely on long-term results—investing in the technology, people, and facilities that define the future of global flight programs.
TRI-TEMPERATURE EXPERTISE
We manage over 1 million square feet of specialized, purpose-built distribution space. Our facilities are owned and operated by MLCo to provide precise, synchronized management of:
FOOD & BEVERAGE: Ambient, chilled, and frozen products.
CABIN SERVICES: Supply chain solutions for soft goods and consumables.
EQUIPMENT MANAGEMENT: Specialized programs for reusable and rotable equipment.
GLOBAL INFRASTRUCTURE & SUSTAINABILITY
From our strategic hubs in Chicago (McCook, IL), Phoenix, and Europe (Dinteloord, NL), we support the world’s most demanding flight schedules. We lead our industry in renewable infrastructure, featuring nearly 7,800 rooftop solar modules producing over 3 MW of clean energy, integrated with Tesla Megapack 2XL storage technology to build a resilient, sustainable supply chain.
COMPANY POLICY: Michael Lewis Company employees are strictly prohibited from participating in paid or unpaid expert network consultations. We request that recruitment firms respect these contractual restrictions.
Learn more at www.mlco.com
Offices: 8900 W. 50th Street, McCook, IL 60525-6005, US · 21 S 143rd Ave, Goodyear, AZ 85338-3013, US · Rondom 10, Dinteloord, North Brabant 4671, NL · 2510 W Main St, Suite 400, Grand Prairie, Texas 75050, US
How much do Customer Service & Support jobs in Illinois pay?
Based on 3771 listings with disclosed salaries, most customer service & support jobs in Illinois pay between $50k–$110k per year. Individual offers vary with seniority, company size, and specialization.
How many Customer Service & Support jobs are open in Illinois right now?
There are currently 27,112 open customer service & support positions in Illinois listed on Clera. New openings are added daily as companies post roles.
Which companies are hiring for Customer Service & Support roles in Illinois?
Companies currently hiring include Domino's, Albertsons Companies, Great Clips Inc., Starbucks, AutoZone, among others. Browse the listings above to see every active employer.
Are there remote or hybrid Customer Service & Support jobs in Illinois?
Yes — 1860 of the 27112 open customer service & support positions offer remote or hybrid work (711 remote, 1149 hybrid).
How do I apply for Customer Service & Support jobs in Illinois?
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.
Customer Service & Support jobs by city in Illinois