About the Role The Operations Associate supports the Legal Operations Department by facilitating communication between operations and legal teams, handling client escalations, coordinating legal training, and ensuring le…
Skills: Immigration Law, Legal Research, Case Management Software, Client Escalation Management, Process Mapping
Charlotte, North Carolina, United States · On-site
Mid level
About the Role Engagement: GIG / Contract / Appointment-Based Start: Approximately 10 days from engagement Compensation: Competitive hourly rate Lisinski Law Firm is expanding its Court Operations team and seeks licensed…
Skills: Immigration Law, Courtroom Representation, Legal Advocacy, Case Status Communication, Court Appearances
About The Role Engagement: GIG / Contract / Appointment-Based Start: Approximately 10 days from engagement Compensation: Competitive hourly rate Lisinski Law Firm is expanding its Court Operations team and seeks licensed…
Skills: Immigration Law, Courtroom Advocacy, Legal Representation, Case Status Communication, USCIS Knowledge
Location: North Carolina, United States Engagement: GIG / Contract / Appointment-Based Start: Approximately 10 days from engagement Compensation: Competitive hourly rate Lisinski Law Firm is expanding its Court Operation…
Skills: Immigration Law, Courtroom Representation, Legal Advocacy, Case Status Communication, Court Appearances
Location: Florida, United States Engagement: GIG / Contract / Appointment-Based Start: Approximately 10 days from engagement Compensation: Competitive hourly rate About The Role Lisinski Law Firm is expanding its Court O…
Skills: Immigration Law, Courtroom Advocacy, Legal Representation, Case Status Communication, USCIS Knowledge
About the Role The Senior Manager, Project Management Office (PMO) leads the PMO function, ensuring consistent and effective execution of projects aligned to organizational priorities. This role translates enterprise and…
About the Role Engagement: GIG / Contract / Appointment-Based Start: Approximately 10 days from engagement Compensation: $40-$80/hourly Lisinski Law Firm is expanding its Court Operations team and seeks licensed U.S. att…
Skills: Courtroom Representation, Immigration Law, Legal Advocacy, Case Status Communication, Client Representation
About the Role The Staff Attorney will conduct client calls to answer legal questions, explain the immigration process, and provide case-related information, ensuring clients are informed and supported throughout their i…
Skills: English Fluency, Spanish Fluency, Legal Research, Case Management Software, Microsoft Word
About the Role The Project Manager II is responsible for leading complex, cross-departmental projects and continuous improvement initiatives that span multiple functional areas across the firm. This role partners closely…
About the Role The Associate Attorney supports the Legal Operations Department by facilitating communication between operations and legal teams, handling client escalations, coordinating legal training, and ensuring lega…
About The Role Engagement: GIG / Contract / Appointment-Based Start: Approximately 10 days from engagement Compensation: Competitive hourly rate Lisinski Law Firm is expanding its Court Operations team and seeks licensed…
Skills: Immigration Law, Courtroom Representation, Legal Advocacy, Case Status Communication, Client Representation
About the Role Engagement: GIG / Contract / Appointment-Based Start: Approximately 10 days from engagement Compensation: Competitive hourly rate Lisinski Law Firm is expanding its Court Operations team and seeks licensed…
Skills: Courtroom Representation, Immigration Law, Legal Advocacy, Case Status Communication, Client Representation
About the Role Engagement: GIG / Contract / Appointment-Based Start: Approximately 10 days from engagement Compensation: Competitive hourly rate Lisinski Law Firm is expanding its Court Operations team and seeks licensed…
Skills: Courtroom Representation, Immigration Law, Legal Advocacy, Case Status Communication, Client Representation
About the Role Engagement: GIG / Contract / Appointment-Based Start: Approximately 10 days from engagement Compensation: Competitive hourly rate Lisinski Law Firm is expanding its Court Operations team and seeks licensed…
About The Role Engagement: GIG / Contract / Appointment-Based Start: Approximately 10 days from engagement Compensation: Competitive hourly rate Lisinski Law Firm is expanding its Court Operations team and seeks licensed…
Skills: Immigration Law, Courtroom Representation, Legal Advocacy, Case Reporting, Client Communication
Philadelphia, Pennsylvania, United States · Hybrid
Mid level
About the Role Engagement: GIG / Contract / Appointment-Based Start: Approximately 10 days from engagement Compensation: Competitive hourly rate Lisinski Law Firm is expanding its Court Operations team and seeks licensed…
Skills: Immigration Law, Courtroom Representation, Legal Advocacy, Case Status Communication, EOIR Proceedings
About the Role The Appeal Staff Attorney role focuses on reviewing and responding to Requests for Evidence (RFEs) and other post-submission USCIS requests. Attorneys are responsible for reviewing legal strategies prepare…
Skills: Legal Research, Immigration Law, Case Management Software, MS Word, MS Excel
Charlotte, North Carolina, United States · On-site
Mid level
Location: North Carolina, United States Engagement: GIG / Contract / Appointment-Based Start: Approximately 10 days from engagement Compensation: Competitive hourly rate About The Opportunitty Lisinski Law Firm is expand…
Location: Florida, United States Engagement: GIG / Contract / Appointment-Based Start: Approximately 10 days from engagement Compensation: Competitive hourly rate About The Role Lisinski Law Firm is expanding its Court O…
Skills: Immigration Law, Courtroom Advocacy, Legal Representation, Case Status Communication, Court Appearances
Charlotte, North Carolina, United States · On-site
Mid level
Location: North Carolina, United States Engagement: GIG / Contract / Appointment-Based Start: Approximately 10 days from engagement Compensation: Competitive hourly rate Lisinski Law Firm is expanding its Court Operation…
Skills: Immigration Law, Courtroom Representation, Legal Advocacy, Case Status Communication, Court Appearances
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$80k–$90k/yr
Full-time
postgraduate degree
401k Match, Medical Insurance, Dental Insurance, Vision Insurance, Health Savings Account, Flexible Spending Account
Posted 1d ago
~40 hrs/week
Remote in United States
Responsibilities
The Operations Associate Attorney acts as a bridge between legal and operations teams, managing client escalations and ensuring legal consistency across workflows. They are responsible for maintaining legal resources, documenting USCIS policy changes, and serving as a subject matter expert for operational projects.
Requirements
Candidates must hold a J.D. from an ABA-approved law school and be an active member of a state bar. A minimum of 3-6 years of experience in immigration law is required, with bilingual skills in English and Spanish preferred.
Full job description
About the Role
The Operations Associate supports the Legal Operations Department by facilitating communication between operations and legal teams, handling client escalations, coordinating legal training, and ensuring legal consistency across teams. This role serves as the link between attorneys and operations, maintaining scripts and legal resources, triage client inquiries, and ensuring firm policies and USCIS guidance are consistently applied. The Operations Associate also serves as a legal subject matter expert (SME) for projects within the operations area they support.
The ideal candidate will have prior experience in immigration law, be goal-oriented, able to follow detailed instructions, and motivated to help our clients obtain documents and stay united with their families. There is an opportunity for career growth and additional responsibilities with strong performance.
Your Key Contributions
Handle client escalations independently and escalate questions to legal leadership following Standard Operations Procedures and when firm risk is identified.
Escalate firm risk and policy-related questions to legal leadership for review and resolution.
Ensure scripts, FAQs, and client communication process are documented, current and accurate.
Surface refund or contract issues to the appropriate owners and route sensitive client escalations appropriately.
Partner with Staff Attorneys to maintain up-to-date legal guidance. Capture and document changes to USCIS policy and firm standards within workflows, training materials, and knowledge bases.
Meet established goals while supporting firmwide operational priorities.
Coordinate legal training. Reinforce existing training, refreshers, and ensure consistent application of new guidance across operational teams.
Perform legal research on immigration law topic.
Serve as the Legal SME for operational projects, supporting process mapping, policy alignment, and implementation within assigned teams.
Support process documentation and continuous improvement projects within the department.
What Makes You a Great Fit
The candidate should have a J.D. degree from an ABA-approved law school and be an active member in good standing of a state bar.
Prior immigration experience required.
3-6+ years of immigration experience
Bilingual (English/Spanish) preffered
Experience using a case management software system preferred
Support mission of helping people currently living in America obtain their documents and stay together with their family
Computer skills (Typing - MS Word and MS Excel, Document Management-DropBox, Email - MS Outlook)
Work Schedule
Monday to Friday 8:00 am to 5:00 pm PST / MST
Compensation
The expected salary for this role is $80.000 - $90.000 though the final offer will reflect several factors such as your experience, skills, and the role's location and may be outside of this range. Candidates should expect offers that reflect their individual qualifications, experience, and location. The salary provided is directional, and actual compensation may vary.
How You'll Benefit
Lisinski Law Firm provides a comprehensive benefits package that supports the diverse needs of our employees and their families. We recognize the importance of health and well-being and are committed to fostering an environment where every team member can feel and perform at their best.
401k Match
Medical, Dental, & Vision Insurance
Options for Health Savings Account or Flexible Spending Account
Dependent Care FSA
Basic Life Insurance
Voluntary Life & AD&D
Disability Insurance
Hospital Indemnity Insurance
Employee Assistance Program
Calm App Subscription
Paid Time Off
Our Firm
At Lisinski Law Firm, the commitment we show to our clients is matched by how we support and invest in our people. LLF is a place where employees are encouraged by peers, heard by leadership, and strengthened by a genuinely collaborative team culture. Whether you join Marketing, IT, Accounting, Legal, or any other function, your work matters. Every role contributes to meaningful, lasting impact in the lives of those we serve.
Our Values
At Lisinski Law Firm, we are driven by a client obsessed mindset and a commitment to learning, advocacy, efficiency, and nimbleness in everything we do. We work as true team players, delivering creative problem-solving and high-quality service to support families with excellence and care.
We bring compassion back to law by protecting client rights, representing and fighting for what our clients deserve.
Industry
Legal Services
Company size
1,001-5,000 employees
Founded
2020
Headquarters
Dublin, Ohio
LinkedIn followers
22,194
We are one of the nation’s most experienced law firms dedicated to delivering strategic immigration solutions—especially in complex and high-stakes cases—so our clients can move forward with confidence. With 15 offices across the country and plans for continued rapid expansion, we’re scaling to meet the growing needs of immigrant communities and deepen our impact.
Our team of over 1,500 professionals, including more than 60 immigration attorneys, brings multifaceted expertise, compassion, and operational excellence to every case. In just five years, we’ve helped over 55,000 individuals pursue pathways to legal status.
Driven by our mission to change as many lives as possible, we combine legal skill with innovative processes, advanced technologies, and a commitment to continuous improvement. By optimizing how we work, we ensure we can help more people—faster, more effectively, and with the dignity every client deserves.
We’re not just practicing immigration law.
We’re expanding what’s possible.
We’re transforming lives.
Offices: 6377 Emerald Pkwy, Dublin, Ohio 43016, US
We bring compassion back to law by protecting client rights, representing and fighting for what our clients deserve.
Industry
Legal Services
Company size
1,001-5,000 employees
Founded
2020
Headquarters
Dublin, Ohio
LinkedIn followers
22,194
We are one of the nation’s most experienced law firms dedicated to delivering strategic immigration solutions—especially in complex and high-stakes cases—so our clients can move forward with confidence. With 15 offices across the country and plans for continued rapid expansion, we’re scaling to meet the growing needs of immigrant communities and deepen our impact.
Our team of over 1,500 professionals, including more than 60 immigration attorneys, brings multifaceted expertise, compassion, and operational excellence to every case. In just five years, we’ve helped over 55,000 individuals pursue pathways to legal status.
Driven by our mission to change as many lives as possible, we combine legal skill with innovative processes, advanced technologies, and a commitment to continuous improvement. By optimizing how we work, we ensure we can help more people—faster, more effectively, and with the dignity every client deserves.
We’re not just practicing immigration law.
We’re expanding what’s possible.
We’re transforming lives.
Offices: 6377 Emerald Pkwy, Dublin, Ohio 43016, US