The primary responsibility of a Guest Service Associate (GSA) is creating an exceptional guest experience while achieving sales goals and assisting management with daily administrative tasks. This individual must have a …
Skills: Sales, Customer Service, Upselling, Cross-selling, Communication
Warren-Newport Public Library
Programming Associate (Part-Time)
Gurnee, Illinois, United States · On-site
$18/hr–$20/hr
Entry level
Description Do you love the thought of helping people feel welcome and engaged at the library? Warren–Newport Public Library District is seeking a part-time Programming Associate (average of 12 hours per week) to support…
Skills: Customer service, Communication, Public interaction, Library services, Conflict resolution
Membership Growth and Retention Specialist (Service Areas: Elgin, South Elgin, Batavia) What do our employees say about us? “I love working for GSNI! I have seen the many ways that Girl Scouts helps to empower youn…
Skills: Bilingual English/Spanish, Communication Skills, Interpersonal Skills, Volunteer Management, Recruitment
Warren-Newport Public Library
Youth and Teen Engagement Associate (Part-Time)
Gurnee, Illinois, United States · On-site
$21/hr–$25/hr
Entry level
Description Want to help turn the library into the go-to hangout for curious, creative tweens and teens? Warren–Newport Public Library District is seeking a part-time Youth and Teen Engagement Associate (average of 17 ho…
Position Summary The Customer Service Representative serves as a trusted partner to our customers by delivering exceptional service and ensuring accurate, timely order fulfillment. This role is responsible for managing c…
Skills: Customer Service, Order Management, Logistics Coordination, Communication, Attention To Detail
Fanatics Commerce is the global leader in licensed sports merchandise, operating a vertically integrated platform that designs, manufactures, and delivers officially licensed apparel, jerseys, headwear, and collectibles …
Skills: Customer service, Retail operations, Point of sale system, Communication, Interpersonal skills
Fanatics Commerce is the global leader in licensed sports merchandise, operating a vertically integrated platform that designs, manufactures, and delivers officially licensed apparel, jerseys, headwear, and collectibles …
Skills: Customer Service, Retail Sales, Point Of Sale System, Communication, Interpersonal Skills
About the Role The Intake Office Coordinator is responsible for supporting the intake process for both new and existing clients at the firm. This individual values the importance of providing a red-carpet experience for …
CLICK HERE to view our Merchandiser Realistic Job Preview Video 2nd Shift Availability Position is responsible for product merchandising within large volume stores (Grocery, etc.). This includes stocking shelves, rotatin…
Join Tricoci University as an Admissions Advisor! Are you passionate about education and eager to help students achieve their dreams in the beauty industry? Tricoci University of Beauty Culture is looking for an enthusia…
AutoZone’s store teams are the frontline of WOW! Customer Service, ensuring that customers find the right parts and solutions for their automotive needs. Store employees maintain well-stocked inventory, assist customers …
Skills: Customer service, Automotive parts knowledge, Communication, Inventory management, Sales
WHO WE ARE KNAPP brings new technology to warehouse automation. The KNAPP Group is a global provider of intelligent automation solutions for intralogistics and manufacturing, specializing in the sectors healthcare, fashi…
Skills: Spare parts management, Inventory management, Customer relations, Data entry, Reporting
Description Are you looking to make an impact at a rapidly growing company in the healthcare industry? Join SperoMD, a dynamic and physician-owned Revenue Cycle Management (RCM) organization, committed to delivering exce…
Skills: Medical Billing, Accounts Receivable, Epic EHR, Microsoft Excel, Google Suite
Description JOB SUMMARY Clean guest rooms in accordance with established quality and performance standards to allow a sufficient quantity of vacant and clean guest rooms for sale. Clean occupied guest rooms. ESSENTIAL FU…
Skills: Room Cleaning, Sanitization, Time Management, Organization, Attention To Detail
AutoZone’s Store Management team drives store performance, fosters a productive team, and ensures exceptional customer service. Managers and MITs play a key leadership role, expected to Live The Pledge and deliver WOW! C…
Skills: Leadership, Sales performance, Customer service, Team development, Operational oversight
Description Essential Job Functions: Write receipts for service RO's and parts tickets for daily depositReport new Ford sales and claim incentives and APR'sClaim incentives and APRs for Chrysler vehiclesScan WPI tickets …
Skills: Accounting, Problem solving, Customer service, Data entry, Reconciliation
POSITION SUMMARY The Program Specialist, Digital Inclusion provides support to bridge the digital divide for CHA's residents and supports CHA's Digital Resources Center (i.e., computer labs). DUTIES AND RESPONSIBILITIES …
Skills: Digital inclusion, Technology literacy, Microsoft office suite, Data reporting, Presentation skills
The Role Personal Care Specialists engage in one-on-one interactions with patients and/or customers from the time they enter the retail area until they check out and exit the store. Our ideal Personal Care Specialist can…
Skills: Customer service, Retail operations, Product knowledge, Point of sale systems, Inventory management
Houseperson (Full-Time) - Hotel Indigo Naperville Riverwalk
Naperville, Illinois, United States · On-site
Entry level
About Us IHG Hotels & Resorts is one of the largest hotel companies in the world and one of the world’s leading hotel and resort companies with a family of 19 brands. Our purpose – True Hospitality for Good – comes to li…
Skills: Housekeeping, Cleaning, Organization, Lifting, Customer service
AutoZone’s Store Management team drives store performance, fosters a productive team, and ensures exceptional customer service. Managers and MITs play a key leadership role, expected to Live The Pledge and deliver WOW! C…
Skills: Leadership, Sales performance, Customer service, Team development, Operational oversight
The Guest Service Associate is responsible for creating an exceptional guest experience while achieving sales goals and assisting with daily administrative tasks. They must educate guests on products and services, process transactions, and maintain a clean and organized center environment.
Requirements
Candidates must have a high school diploma or GED and at least two years of customer service or sales experience. Strong interpersonal, communication, and organizational skills are required, along with the ability to work flexible hours including weekends and evenings.
Full job description
The primary responsibility of a Guest Service Associate (GSA) is creating an exceptional guest experience while achieving sales goals and assisting management with daily administrative tasks. This individual must have a willingness to initiate genuine conversation & connection while educating guests on product + service recommendations. Some essential functions, behaviors, and expectations include:
Develop a thorough understanding of European Wax Center services and products
Upsell and cross-sell retail products & various waxing services
Educate guests on benefits and savings of Wax Passes
Arrive to work timely following the appropriate dress code, including wearing of the required name tag
Create a memorable guest experience by utilizing EWC terminology and tailoring the scripts and standard responses while working in the location
Confirm each guest service(s) and offer recommended/related add on service(s)
Administer check-ins and check-outs, processing payments, refunds and reservation requests
Inform the guest of the pre-booking benefits and how to utilize the app to reschedule
Organize the reservation book based on guest requests and associate availability
Perform opening and closing procedures for the center
Maintain a safe, sparkling clean, organized and visually pleasant environment within lobby and restrooms
High school diploma or GED
2+ years customer service experience or sales experience, preferably in a retail environment
Exceptional interpersonal skills
Excellent written and verbal communication with strong attention to detail
Good time management and organizational skills
Flexibility to perform external or internal events may be required
Ability to work flexible days and hours, including weekends/evenings
Exude a positive, friendly, and personable demeanor
Ability to receive and provide feedback
Maintain a professional appearance at all times as defined in the EWC Growth Associate Handbook
Physical Demands
While performing the duties of this job, the associate is regularly required to talk and hear. This position is performed sitting and standing at a desk and working on a computer, with times of prolonged standing, walking, bending, kneeling. The associate must lift and/or move items over 25 pounds.
$17.50 per hour (determined based on experience) + up to $1,600 in annual commissions
Complementary Waxing Services
50% Off Our Exclusive Skincare Retail Products
401(k) Plan (for eligible employees)
Sick Leave
Company-Paid Life and Disability Insurance (for eligible employees)
Flexible Spending Accounts (FSA) and Dependent Care Benefits
Pre-Tax Commuter & Transportation Benefits
Ongoing training, recognition programs, and real career pathing opportunities
EWC Growth participates in E-Verify. All offers of employment are contingent upon the successful completion of the E-Verify process. #LI-DNI
Related keywords
Guest Service AssociateSalesRetailEuropean Wax CenterWax PassesCustomer ExperienceAdministrativeE-VerifyUpsellingCross-sellingPoint of SaleReservation ManagementCommunicationTime ManagementOrganization
European Wax Center, Inc. is the largest and fastest-growing franchisor and operator of out-of-home body waxing services, with over 1,000 locations in the United States.
What sets us apart is our unique combination of philosophy, exceptional service, proprietary products, and a comfortable, consistent guest experience. Together, these elements have established EWC as the leader in the waxing services category.
We’re backed by a strong, well-established team supporting every function of the business — including marketing, technology, accounting, finance and more — all working together to empower our franchisees and elevate the brand.
Offices: 5830 Granite Pkwy, Plano, Texas 75024, US
Hair removalBody WaxingBikini WaxingBrazillian WaxingFranchiseand BeautyPersonal Care and HygieneCosmeticsBeautyPersonal Health
How much do Customer Service & Support jobs in Illinois pay?
Based on 3771 listings with disclosed salaries, most customer service & support jobs in Illinois pay between $50k–$110k per year. Individual offers vary with seniority, company size, and specialization.
How many Customer Service & Support jobs are open in Illinois right now?
There are currently 27,112 open customer service & support positions in Illinois listed on Clera. New openings are added daily as companies post roles.
Which companies are hiring for Customer Service & Support roles in Illinois?
Companies currently hiring include Domino's, Albertsons Companies, Great Clips Inc., Starbucks, AutoZone, among others. Browse the listings above to see every active employer.
Are there remote or hybrid Customer Service & Support jobs in Illinois?
Yes — 1860 of the 27112 open customer service & support positions offer remote or hybrid work (711 remote, 1149 hybrid).
How do I apply for Customer Service & Support jobs in Illinois?
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.
Customer Service & Support jobs by city in Illinois