Patient Service Representative-Urology McHenry Full Time
Mchenry, Illinois, United States · On-site
$18/hr–$26/hr
Entry level$25M raised
Company Description At Northwestern Medicine, every patient interaction makes a difference in cultivating a positive workplace. This patient-first approach is what sets us apart as a leader in the healthcare industry. As…
Skills: Customer service, Patient registration, Medical terminology, Billing, Cash handling
Company Description At Northwestern Medicine, every patient interaction makes a difference in cultivating a positive workplace. This patient-first approach is what sets us apart as a leader in the healthcare industry. As…
Patient Service Representative-Urology McHenry Full Time
Mchenry, Illinois, United States · On-site
$18/hr–$26/hr
Entry level$25M raised
Company Description At Northwestern Medicine, every patient interaction makes a difference in cultivating a positive workplace. This patient-first approach is what sets us apart as a leader in the healthcare industry. As…
Skills: Customer service, Patient registration, Medical terminology, Billing, Cash handling
Veterinary Technician Salary: $20 - $25 per hour, determined by the candidate's skills, experience, and qualifications. Schedule: This is a full time position. Monday–Friday: 7:30 AM–5:00 PM or 8:00 AM–Close, with one we…
Skills: Animal care, Client communication, Veterinary procedures, Patient restraint, Lab work
Company Description At KIPP Chicago, we are guided by a simple, yet powerful mission: Together with families and communities, we create joyful, academically excellent schools that prepare students with the skills and con…
Patient Service Representative-Multi Specialty Full Time Days
Lake Forest, Illinois, United States · On-site
$18/hr–$26/hr
Entry level$25M raised
Company Description At Northwestern Medicine, every patient interaction makes a difference in cultivating a positive workplace. This patient-first approach is what sets us apart as a leader in the healthcare industry. As…
Skills: Customer service, Patient registration, Medical terminology, Billing, Cash handling
About the Team The New Verticals team is redefining local commerce by expanding DoorDash beyond restaurants into Grocery, Convenience, Liquor, Retail, Flowers, and more. At the heart of this growing business, the Impleme…
Skills: Implementation, Customer Success, Account Management, Outbound sales, Relationship building
Arlington Heights, Illinois, United States · On-site
$65k–$105k/yr
Entry level
The Ed Napleton Automotive Group is looking for our next Service Advisor. Located at Napleton's Arlington Heights CDJR, the Service Advisor is a critical role, working as a liaison to our customers and technicians by pre…
Emergency Dept Assistant-Feinberg ED Full-time Nights
Chicago, Illinois, United States · On-site
Entry level$25M raised
Company Description At Northwestern Medicine, every patient interaction makes a difference in cultivating a positive workplace. This patient-first approach is what sets us apart as a leader in the healthcare industry. As…
Skills: Patient care, Wound care, Phlebotomy, ECG, CPR
Overview Villas of Holly Brook and Reflections Memory Care is a leading operator of assisted living, and memory care communities in more than 25 locations in Illinois, Indiana, and Florida. We are the residence of choice…
About Scan Global Logistics: At Scan Global Logistics every person has an opportunity to unlock potential. We are a full-service global logistics provider present on all continents. By bringing a human approach to everyo…
General Summary: Oversees the day-to-day operations of up to two retail stores including home store to achieve targeted productivity, sales and profitability while managing home store. Multi-Unit Store Managers must be a…
Retail Sales Associate Location: Belleville, IL Pay: $15.00 per hour Job Type: Part-time Schedule: 19 to 28 hours per week, including evenings, weekends, and holidays as scheduled Benefits (20+hr): Voluntary life insuran…
Skills: Customer service, Cashiering, Point of sale systems, Merchandising, Inventory management
Account Strategist, Google Customer Solutions, Mid-Market Sales
Chicago, Illinois, United States · On-site
$88k–$124k/yr
Mid level$26M raised
Minimum qualifications: Bachelor's degree or equivalent practical experience. 2 years of experience in advertising, sales, marketing, consulting, or media. Ability to travel 20% of the time as required. Preferred qualifi…
Skills: Advertising, Sales, Marketing, Consulting, Media
Lead Sales Associate Location: Springfield, IL Pay: $16.00 per hour Job Type: Part-time Schedule: 25 hours per week, including evenings, weekends, and holidays as scheduled Benefits: Voluntary life insurance, 403(b) reti…
Skills: Retail operations, Customer service, Cash handling, Inventory management, Point of sales system
Patient Service Representative-Urology Full Time Days
Lake Forest, Illinois, United States · On-site
$18/hr–$26/hr
Entry level$25M raised
Company Description At Northwestern Medicine, every patient interaction makes a difference in cultivating a positive workplace. This patient-first approach is what sets us apart as a leader in the healthcare industry. As…
Skills: Customer service, Patient registration, Medical terminology, Billing, Cash handling
Retail Sales Associate – Part-time We invest in our people and continuously work towards fostering an inspirational, inclusive, and innovative culture, so that every team member has a true sense of belonging. We help peo…
Skills: Customer service, Sales, Visual merchandising, Cashiering, Communication
Retail Sales Associate Location: Decatur, IL Pay: $15.00 per hour Job Type: Part-time Schedule: 19 to 25 hours per week, including evenings, weekends, and holidays as scheduled Benefits (20+hr): Voluntary life insurance,…
Skills: Customer service, Cashiering, Point of sale systems, Math skills, Computer skills
Allworth Financial (www.allworthfinancial.com) is an independent investment financial advisory firm that specializes in retirement planning, investment advising, and 401(k) management with a direct approach to financial …
Do you want a rewarding job in mental health? Thresholds makes a difference for people who live with severe mental illness and Desk Clerks ensure that Thresholds locations are safe and welcoming to both staff and Thresho…
Skills: Customer service, Security monitoring, Administrative support, Relationship building, Communication
Patient Service Representative-Urology McHenry Full Time
The Patient Service Representative manages patient check-in and check-out processes, including verifying insurance and demographic information. They are also responsible for collecting payments, scheduling appointments, and maintaining a professional and clean environment for patients.
Requirements
Candidates must have a high school diploma or GED equivalent and zero to two years of customer service experience. A bachelor's degree and previous healthcare experience are preferred, along with knowledge of medical terminology.
Full job description
Company Description
At Northwestern Medicine, every patient interaction makes a difference in cultivating a positive workplace. This patient-first approach is what sets us apart as a leader in the healthcare industry. As an integral part of our team, you'll have the opportunity to join our quest for better health care, no matter where you work within the Northwestern Medicine system. We pride ourselves on providing competitive benefits: from tuition reimbursement and loan forgiveness to 401(k) matching and lifecycle benefits, our goal is to take care of our employees. Ready to join our quest for better?
Job Description
This is a Full Time position at 40 hours per week that for Urology located at the McHenry clinic and will require travel to Huntley as needed. Schedule is Monday through Friday, 7:30a/8:00a-4:30p.
The Patient Service Representative reflects the mission, vision, and values of Northwestern Medicine, adheres to the organization’s Code of Ethics and Corporate Compliance Program, and complies with all relevant policies, procedures, guidelines and all other regulatory and accreditation standards.
The Patient Service Representative supports the service area by checking patients in and out of appointments. This role will consistently demonstrate exemplary customer service when assisting patients and guests.
Responsibilities:
Communicates with patients and guests including greeting them upon arrival, confirming identity and providing necessary information related to their visit.
Completes check-in/out functions as directed.
Confirms and updates patient identification and demographic/insurance information.
Completes patient registration as needed.
Obtains patient consents/authorizations.
Collects co-payments, past due balances and point of service payments.
Posts payments, process billing information and perform “end of day” cash drawer closing.
Keeps waiting area clean and comfortable.
Informs patients of any delays or changes in appointment status.
Schedules appointments as necessary.
For PSRs in the Immediate Care Clinics (ICC), float to other ICCs/departments.
May perform other duties as assigned.
Qualifications
Required
High school diploma or GED equivalent.
Zero (0) to two (2) years’ experience in a customer service position.
Preferred
Bachelor’s degree.
Previous experience in a healthcare setting.
Working knowledge of medical terminology.
Bilingual.
Additional Information
Northwestern Medicine is an equal opportunity employer (disability, VETS) and does not discriminate in hiring or employment on the basis of age, sex, race, color, religion, national origin, gender identity, veteran status, disability, sexual orientation or any other protected status.
Background Check
Northwestern Medicine conducts a background check that includes criminal history on newly hired team members and, at times, internal transfers. If you are offered a position with us, you will be required to complete an authorization and disclosure form that gives Northwestern Medicine permission to run the background check. Results are evaluated on a case-by-case basis, and we follow all local, state, and federal laws, including the Illinois Health Care Worker Background Check Act.
Artificial Intelligence Disclosure
Artificial Intelligence (AI) tools may be used in some portions of the candidate review process for this position, however, all employment decisions will be made by a person.
Benefits
We offer a wide range of benefits that provide employees with tools and resources to improve their physical, emotional, and financial well-being while providing protection for unexpected life events. Please visit our Benefits section to learn more.
Sign-on Bonus Eligibility (if sign-on bonus offered for position): Internal employees and rehires who left Northwestern Medicine within 1 year are not eligible for the sign on bonus. Exception: New graduate internal employees seeking their first licensed clinical position at NM may be eligible depending upon the job family.
Job Shift: Day Job (1st)
Salary Range Minimum : $18.64
Salary Range Maximum: $26.10
Compensation: USD 18.64 - USD 26.1 - hourly
Related keywords
Patient Service RepresentativeUrologyHealthcareCustomer ServicePatient RegistrationMedical TerminologyInsuranceBillingSchedulingClinicAdministrativePatient CareComplianceCode of Ethics
Northwestern Medicine is the collaboration between Northwestern Memorial HealthCare and Northwestern University Feinberg School of Medicine around a strategic vision to transform the future of health care. It encompasses the research, teaching, and patient care activities of the academic medical center. Sharing a commitment to superior quality, academic excellence and patient safety, the organizations within Northwestern Medicine comprise a combined workforce of more than 33,000 among clinical and administrative staff, medical and science faculty and medical students. Northwestern Medicine is comprised of more than 200 locations throughout the region, with five Northwestern Medicine hospitals ranked among “America's Best” by U.S. News & World Report, 2025 – 2026, our legacy of better medicine continues. What makes us better, makes you better.®
Offices: 251 E Huron St, Chicago, Illinois 60611, US · 300 Randall Road, Geneva, Illinois 60134, US · 25 N. Winfield Road, Winfield, Illinois 60190, US · 660 N Westmoreland Rd, Lake Forest, Illinois 60045, US · 1 Kish Hospital Dr, DeKalb, Illinois 60115, US
How much do Customer Service & Support jobs in Illinois pay?
Based on 3735 listings with disclosed salaries, most customer service & support jobs in Illinois pay between $50k–$110k per year. Individual offers vary with seniority, company size, and specialization.
How many Customer Service & Support jobs are open in Illinois right now?
There are currently 26,827 open customer service & support positions in Illinois listed on Clera. New openings are added daily as companies post roles.
Which companies are hiring for Customer Service & Support roles in Illinois?
Companies currently hiring include Domino's, Albertsons Companies, Great Clips Inc., Starbucks, AutoZone, among others. Browse the listings above to see every active employer.
Are there remote or hybrid Customer Service & Support jobs in Illinois?
Yes — 1833 of the 26827 open customer service & support positions offer remote or hybrid work (690 remote, 1143 hybrid).
How do I apply for Customer Service & Support jobs in Illinois?
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.
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