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Full-time
high school
Posted 6d ago
~40 hrs/week
Responsibilities
The receptionist serves as the first point of contact, managing front-desk activities, greeting visitors, and handling incoming communications. They are also responsible for administrative tasks such as scheduling, maintaining office supplies, and ensuring the reception area remains secure and organized.
Requirements
Candidates must be fluently bilingual in Spanish and English and possess prior experience in a receptionist or front office role. Proficiency in Microsoft Office Suite and strong organizational and multitasking skills are required to succeed in this position.
Full job description
As a family owned and operated business established in 1950, El Milagro strives to provide quality tortilla products, quality service, and a quality work environment. El Milagro strives to have associates that uphold its standard of quality through their work and values.
As a Receptionist, you will be the first point of contact for our company. Our Receptionist’s duties include offering administrative support across the organization. You will welcome guests and greet people who visit the business. You will also coordinate front-desk activities, including distributing correspondence and redirecting phone calls.
To be successful as a Receptionist, you should have a pleasant personality, as this is also a customer service role. You should also be able to deal with emergencies in a timely and effective manner, while streamlining office operations. Multitasking and stress management skills are essential for this position.
Ultimately, a Receptionist’s duties and responsibilities are to ensure the front desk welcomes guests positively and execute all administrative tasks to the highest quality standards.
Responsibilities
Answer, screen, and forward incoming phone calls appropriately.
Ensure reception area is tidy and presentable, with all necessary stationery and material (e.g. pens, forms, and brochures).
Provide basic and accurate information in-person and via phone/email to authorized personnel.
Serve visitors by greeting, welcoming, and directing them appropriately.
Notify company personnel of visitor arrival.
Maintain security and telecommunications system.
Work within the policies and procedures of the receptionist role.
Receive, sort and distribute daily mail/deliveries.
Maintain office security by following safety procedures and controlling access via the reception desk (monitor logbook, issue visitor badges, register information prior to visitor entering).
Order office supplies and keep accurate inventory of stock.
Update calendars and schedule meetings for executives and HR department.
Arrange travel/accommodations and prepare vouchers.
Keep updated records of office expenses and costs.
Perform other clerical receptionist duties such as filing, photocopying, transcribing, and faxing
Handles consumer responses when necessary
Support continuity among work teams by documenting and communicating actions, irregularities, and continuing needs to manager or HR dept.
Requirements Qualifications & skills
Fluently bilingual Spanish & English
Proven work experience as a Receptionist, Front Office Representative, or similar role
Proficiency in Microsoft Office Suite
Hands-on experience with office equipment (e.g. fax machines and printers)
Professional attitude and presentation
Solid written and verbal communication skills in both Spanish & English
Ability to be resourceful and proactive when issues arise
Excellent organizational skills
Multitasking and time-management skills, with the ability to prioritize tasks
Customer service attitude
High school degree; additional certification in Office Management is a plus
Work Schedule: M-F 9am – 6pm Flexibility to work Saturdays when necessary.
"En el Nombre lleva la Fama, y en el
Producto la Calidad"
"The fame is in the name, and the quality in the product."
Industry
Food and Beverage Manufacturing
Company size
201-500 employees
Founded
1950
Headquarters
CHICAGO, Illinois
LinkedIn followers
2,123
El Milagro is a small family-owned tortilla company that started in 1950 in the bustling city of Chicago, Illinois.
Quality is a word that is not used lightly at El Milagro. From the beginning, we have always made the best tortillas we know how. Our corn tortillas start with whole kernel corn that is carefully selected and ground in our plant - We never use pre-processed corn.
El Milagro knows that the rich variety of Mexican cuisine demands a variety of tortillas; That’s why we produce a full line of quality tortilla products for every application. El Milagro’s success is due to the fact that quality has been the most important ingredient in all of our products.
Offices: 2400 W 21ST PL, CHICAGO, Illinois 60608-3700, US
How much do Customer Service & Support jobs in Illinois pay?
Based on 3735 listings with disclosed salaries, most customer service & support jobs in Illinois pay between $50k–$110k per year. Individual offers vary with seniority, company size, and specialization.
How many Customer Service & Support jobs are open in Illinois right now?
There are currently 26,827 open customer service & support positions in Illinois listed on Clera. New openings are added daily as companies post roles.
Which companies are hiring for Customer Service & Support roles in Illinois?
Companies currently hiring include Domino's, Albertsons Companies, Great Clips Inc., Starbucks, AutoZone, among others. Browse the listings above to see every active employer.
Are there remote or hybrid Customer Service & Support jobs in Illinois?
Yes — 1833 of the 26827 open customer service & support positions offer remote or hybrid work (690 remote, 1143 hybrid).
How do I apply for Customer Service & Support jobs in Illinois?
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.
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