Quinte West, Ontario, Canada · On-site
$33/hr–$40/hr
Join us in building the future of finance. Our mission is to democratize finance for all. An estimated $124 trillion of assets will be inherited by younger generations in the next two decades. The largest transfer of wea…
Skills: Customer Escalations, Problem Solving, Root Cause Analysis, De-escalation, Analytical Skills
Chicago, Illinois, United States · Hybrid
About Lucid At Lucid, we are creating exceptional mobility experiences through innovation to drive the world forward. Built on Lucid’s proprietary technology and software-defined vehicle architecture, our award-winning v…
Skills: Pre-Delivery Inspections, Automobile Repair, EV Diagnosis, High/Low Voltage Systems, Microsoft Office
Normal, Illinois, United States · On-site
$16/hr–$18/hr
As a Stock & Housekeeping Associate, you are the heart of store operations. The care you take in maintaining the store creates customer loyalty and upholds our reputation as America’s Leading Department Store. Main…
Skills: Cleaning, Floor maintenance, Stocking, Inventory management, Customer service
Yorkville, Illinois, United States · On-site
$15/hr–$17/hr
If you're looking for that next step in your career, make it famous! To us, famous isn’t about standing out in the crowd. It’s about feeling good where you stand right now. Famous Footwear is your place for a…
Skills: Customer service, Retail operations, Inventory management, Sales, Communication
Chicago, Illinois, United States · On-site
$17/hr–$21/hr
POSITION OBJECTIVE: The Sales Associate is responsible for supporting Management in promoting a customer and product-focused sales culture, where our values and guiding principles are at the forefront of ensuring a great…
Skills: Sales techniques, Customer service, Product knowledge, Visual merchandising, Loss prevention
Roscoe, Illinois, United States · On-site
$15/hr–$22/hr
Benefits: * $15.00 - $22.00 p/hr *Fuel Your Growth with Love's - company funded tuition assistance program * Paid Time Off * Flexible Scheduling * 401(k) – 100% Match up to 5% * Medical/Dental/Vision Insurance after 30 d…
Skills: Customer service, Cash handling, Food preparation, Food safety, Sanitation
Mount Prospect, Illinois, United States · On-site
$15/hr–$19/hr
Company Description America's Best is part of National Vision, one of the largest optical retailers in the United States. The America’s Best brand continues to grow with over 1,000 stores and counting. Each location comb…
Skills: Optical Sales, Personnel Management, Inventory Control, Customer Service, Financial Reporting
Mount Prospect, Illinois, United States · On-site
$15/hr–$19/hr
Company Description America's Best is part of National Vision, one of the largest optical retailers in the United States. The America’s Best brand continues to grow with over 1,000 stores and counting. Each location comb…
Skills: Optical Sales, Personnel Management, Inventory Control, Customer Service, Financial Reporting
Ottawa, Illinois, United States · On-site
$60k–$180k/yr
Sales Consultant – Ottawa Ford Kia Salary Potential: $60,000 – $180,000 per year Compensation: Guaranteed $600 base salary + generous commission structure Ottawa Ford Kia is growing and looking for motivated individuals …
Skills: Sales, Communication skills, Customer service, Professionalism, Integrity
Wilmette, Illinois, United States · On-site
Retail Security Guard (Part-Time) LOCATION: Plaza del Lago– Wilmette, IL PAY: $20.00/hour POSITION TYPE: Part-Time SCHEDULE: Variable OVERVIEW: We are hiring a Retail Security Guard to help maintain a safe and welcoming …
Skills: Security patrol, CCTV monitoring, Access control, Incident reporting, Customer service
Bloomingdale, Illinois, United States · On-site
$15/hr–$17/hr
Company Description America's Best is part of National Vision, one of the largest optical retailers in the United States. With over 1,000 stores and counting, each location aims to provide customers with the attention an…
Skills: Customer service, Sales, Bilingual, Spanish, English
Bloomingdale, Illinois, United States · On-site
$15/hr–$17/hr
Company Description America's Best is part of National Vision, one of the largest optical retailers in the United States. With over 1,000 stores and counting, each location aims to provide customers with the attention an…
Skills: Customer Service, Retail Sales, Bilingual Spanish, Multi-tasking, Inventory Control
Oswego, Illinois, United States · On-site
$15/hr–$18/hr
Company Description America's Best is part of National Vision, one of the largest optical retailers in the United States. The America’s Best brand continues to grow with over 1,000 stores and counting. Each location comb…
Skills: Patient Care, Pre-screening, Ocular Terminology, Visual Field Testing, Retinal Screenings
Oswego, Illinois, United States · On-site
$15/hr–$18/hr
Company Description America's Best is part of National Vision, one of the largest optical retailers in the United States. The America’s Best brand continues to grow with over 1,000 stores and counting. Each location comb…
Skills: Patient Care, Ocular Terminology, Pre-screening, Visual Field Testing, Retinal Screening
Northbrook, Illinois, United States · On-site
Sales Professional? Turn Your People Skills Into a High-Income Career. Whether you've sold cars, furniture, home improvement services, insurance, wireless plans, retail products, or worked in any customer-facing sales ro…
Skills: Sales, Customer service, Communication skills, Consultative sales, Relationship building
Ottawa, Illinois, United States · On-site
POSITION: Assistant Service Manager LOCATION: Ottawa Ford Kia HOURS: Flexible weekday hours & Saturdays PAY: Generous Salary + Commission Assistant Service Manager Job Duties: * Generate service order estimations and quo…
Skills: Service order estimation, Customer service, Scheduling, Post repair follow up, Multitasking
Arlington Heights, Illinois, United States · On-site
$15/hr–$17/hr
Company Description America's Best is part of National Vision, one of the largest optical retailers in the United States. With over 1,000 stores and counting, each location aims to provide customers with the attention an…
Skills: Customer Service, Retail Sales, Multi-tasking, Inventory Control, Visual Merchandising
Arlington Heights, Illinois, United States · On-site
$15/hr–$17/hr
Company Description America's Best is part of National Vision, one of the largest optical retailers in the United States. With over 1,000 stores and counting, each location aims to provide customers with the attention an…
Skills: Customer service, Sales, Eyewear selection, Lens dispensing, Inventory control
Rockford, Illinois, United States · On-site
$19/hr–$21/hr
Crafting the world’s finest coffee, one meaningful moment at a time We believe in creating a warm and welcoming space where every cup of coffee sparks connection. Every shift is a chance to brighten someone’s day. As a s…
Skills: Leadership, Customer service, Food preparation, Beverage preparation, Cash handling
Schaumburg, Illinois, United States · On-site
$15/hr–$17/hr
Crafting the world’s finest coffee, one meaningful moment at a time We believe in creating a warm and welcoming space where every cup of coffee sparks connection. Every shift is a chance to brighten someone’s day. Whethe…
Skills: Customer service, Food preparation, Beverage preparation, Cash handling, Communication
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Investigate and resolve complex, high-visibility customer escalations originating from leadership, regulatory bodies, and social media. Collaborate with Compliance, Legal, and senior leadership to perform root cause analysis and implement improvements to the customer experience.
Requires 2+ years of customer support experience in financial services and active FINRA Series 7 and 63 licenses. Strong analytical skills and the ability to handle sensitive, high-pressure customer situations are essential.
Our mission is to democratize finance for all. An estimated $124 trillion of assets will be inherited by younger generations in the next two decades. The largest transfer of wealth in human history. If you’re ready to be at the epicenter of this historic cultural and financial shift, keep reading.
Robinhood’s Customer Experience team plays a critical role in Democratizing Finance for All! We are expanding our core customer experience team adding new executive office and social representatives. These team members play a critical role in the customer experience supporting escalated and high visibility cases.
As a Customer Experience Escalations Specialist, you will investigate and resolve sensitive customer cases that require advanced problem-solving, sound judgment, and strong communication. You’ll collaborate with cross-functional partners to ensure timely resolution of complex issues while protecting the customer experience and the Robinhood brand.
Within this role, Executive Office team members focus on escalations and formal complaints originating from leadership, regulatory inquiries, or other high-risk channels. We partner closely with support, operations, compliance, and leadership teams to deliver thoughtful resolutions while upholding the highest standards of trust, accountability, and service excellence.
Schedule & Work Environment
This role is based in our Denver, CO or Westlake, TX office and requires 100% in-office attendance.
At Robinhood, we believe in the power of in-person work to accelerate progress, spark innovation, and strengthen community. Our office experience is intentional, energizing, and designed to fully support high-performing teams.
Base pay for the successful applicant will depend on a variety of job-related factors, which may include education, training, experience, location, business needs, or market demands. The expected base pay range for this role is based on the location where the work will be performed and is aligned to one of 3 compensation zones. For other locations not listed, compensation can be discussed with your recruiter during the interview process.
Base Pay Range:
Click here to learn more about our Total Rewards, which vary by region and entity.
If our mission energizes you and you’re ready to build the future of finance, we look forward to seeing your application.
Robinhood provides equal opportunity for all applicants, offers reasonable accommodations upon request, and complies with applicable equal employment and privacy laws. Inclusion is built into how we hire and work—welcoming different backgrounds, perspectives, and experiences so everyone can do their best. Please review the Privacy Policy for your country of application.
Trade. Invest. Earn.
Trade. Invest. Earn. rbnhd.co/social_media_disclosures
Offices: Menlo Park, California 94025, US
Based on 3630 listings with disclosed salaries, most customer service & support jobs in Illinois pay between $50k–$110k per year. Individual offers vary with seniority, company size, and specialization.
There are currently 26,240 open customer service & support positions in Illinois listed on Clera. New openings are added daily as companies post roles.
Companies currently hiring include Domino's, Great Clips Inc., Albertsons Companies, Starbucks, AutoZone, among others. Browse the listings above to see every active employer.
Yes — 1810 of the 26240 open customer service & support positions offer remote or hybrid work (672 remote, 1138 hybrid).
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.
