Position: Adoption / Client Services Manager Department: Placement Reports To: Director of Client Services Locaton: 1251 Fulton Industrial Blvd NW, Atlanta, GA 30336 Summary: LifeLine Animal Project is committed to the c…
Job Purpose: The Driver’s primary duty is delivering all orders, shopping, maintaining delivery vehicles and providing stellar customer service at every FBO and Client location. Responsibilities and Associated Duti…
Unit Secretary Career Opportunity Join a Team That Puts Your Passion for Helping Others First Are you looking for a career close to home and heart? Join Encompass Health as a Unit Secretary, playing a pivotal role in sup…
Skills: Medical records maintenance, Medical terminology, Transcription of medical orders, Patient coordination, Clerical support
Join the Pacsun Community Pacsun is dedicated to delivering an exclusive collection of the most relevant brands and styles to a community of inspired youth. Through partnerships with brands such as adidas, Brandy Melvill…
Skills: Customer service, Sales management, Leadership, Communication, Time management
Dealership Valet, Service Porter, Greeter in Morrow at $14 / hour - Weekly Pay!
Morrow, Georgia, United States · On-site
Entry level$1M raised
Overview WHO WE ARE We are a growing, purpose-driven organization that provides premium hospitality, driving, and related people-services to car dealerships across the country. Our Values: Servant Leadership, Ownership, …
Reporting to the Driver Supervisor, the Delivery Driver, is a motivated and detail-oriented individual who wants to be a part of our dynamic team. As a vital member of our distribution department, you will be responsible…
About Company: At BWT Logistics, we are committed to delivering products with speed, care, and precision. As a nationwide leader in Third-Party Logistics (3PL), we specialize in both long-haul and short-haul transportati…
Skills: Commercial driving, Vehicle inspection, Cargo handling, Navigation, Customer service
Augusta-Richmond County, Georgia, United States · On-site
Mid level$3.4B raised
Customer Project Manager, Airframe Build An Aviation Career You’re Proud Of! Take charge of our day-to-day operations, so we remain the trusted source for aviation repair and maintenance. Work with your team to implement…
Tecovas is passionate about offering an incredible customer experience for first-time boot buyers and western enthusiasts alike! We’re looking for a talented Part-Time Team Lead that will contribute to a profitable and c…
Marksman Security is built on serving our clients and building careers – just like yours. We are trusted by some of the most well-known companies and properties in the country while remaining dedicated to building person…
Skills: Patrol, Security, Surveillance, Report writing, Access control systems
Company Description At Kennesaw Mountain Animal Hospital , we provide family-focused pet care that is tailored to your pet’s individual needs. We’ve grown our practice through compassion, knowledge, and consistent qualit…
Multi-Line Representative - State Farm Agent Team Member
Griffin, Georgia, United States · On-site
$60k–$80k/yr
Entry level
Benefits: Health insurance Opportunity for advancement Paid time off Training & development 401(k) Bonus based on performance Competitive salary Flexible schedule You May Be a Great Fit as a Multiline Representative at J…
Skills: Customer service, Relationship building, Communication skills, Organizational skills, Attention to detail
Piedmont Urgent Care - Deliver Exceptional Patient Care with Purpose Are you a friendly, detail-oriented professional who thrives in a fast-paced environment? Join Piedmont Urgent Care as a Patient Service Representative…
Skills: Customer Service, Medical Reception, Insurance Verification, Electronic Medical Records, EPIC
Continental Properties is looking for a motivated and empowered Service Technician to join our team of dedicated professionals at our beautiful Authentix LaGrange residential apartment community in LaGrange, GA. You will…
Be available to work a flexible schedule, including weekends, holidays, and varied shifts. Handle guest complaints ensuring guest satisfaction. Maintains standards of quality and cleanliness throughout daily assignments.…
As a Part Time Retail Store Associate at Office Depot, your part-time role is vital to our continued success in today's retail landscape. You'll engage with customers in a friendly and knowledgeable manner, creating a po…
Description About Veseris Veseris is a leading distributor of pest management products, services, and solutions, serving professionals across the United States. We partner closely with our customers and suppliers to deli…
Skills: Customer service, Order processing, Communication, Active listening, Problem-solving
Benefits: Free uniforms Competitive salary Employee discounts Flexible schedule Why Work with Us: At Mathnasium of Crabapple, we’re passionate about both our students and our employees! We set ourselves apart by providin…
Skills: Math instruction, Tutoring, Leadership, Coaching, Student assessment
Effingham County, Georgia, United States · On-site
Mid level$1.5B raised
Work Where You Matter At Dollar General, our mission is Serving Others! We value each and every one of our employees. Whether you are looking to launch a new career in one of our many convenient Store locations, Distribu…
Sign up with Clera and we'll reach out the moment a role actually fits you — no more spraying applications into the void.
$50k–$53k/yr
Full-time
high school, bachelor degree
Posted 9d ago
~40 hrs/week
Responsibilities
The Client Services Manager leads and oversees the adoption and client services departments to ensure exceptional service delivery and operational efficiency. They are responsible for managing staff, implementing departmental policies, and maintaining high standards of animal welfare and customer satisfaction.
Requirements
Candidates must have at least two years of leadership or managerial experience, preferably in a customer service-oriented environment. A high school diploma is required, while a bachelor's degree and experience in an animal-related field are preferred.
Full job description
Position: Adoption / Client Services Manager
Department: Placement
Reports To: Director of Client Services
Locaton: 1251 Fulton Industrial Blvd NW, Atlanta, GA 30336
Summary:
LifeLine Animal Project is committed to the care and welfare of pets and the people who love them. The values we exhibit as an organization show the strength of our staff, our leadership and our community. We expect all employees to exhibit LifeLine’s core values as we complete daily tasks, provide services to clients and care for our animals.
As the Adoption and Client Services Manager at LifeLine Animal Project, you will lead and oversee
the Client Services and Adoptions departments, ensuring exceptional service delivery and support
for our visitors, pet owners, and adopters. This role requires strong leadership skills, a passion for
animal welfare, and the ability to manage a team effectively while maintaining a high standard of
customer service.
Essential Job Functions:
This represents a list of essential job duties. Other duties or special projects may be assigned as needed.
Uphold the standards and values of LifeLine Animal Project:
Save Lives -- Build Community -- Be Exceptional Stewards -- Be Courageous --
Be Compassionate -- Take Responsibility -- Respect, Embrace and Celebrate Diversity
Leadership:
Manage and supervise the client services team, including concierge and client service coordinators, ensuring they provide courteous and knowledgeable assistance to visitors.
Manage and supervise the adoptions team.
Develop and implement departmental policies, procedures, and training programs to enhance customer service and adopter efficiency and effectiveness.
Ensure all Adoptions employees understand LifeLine adoption policies and procedures (Adopters Welcome).
Oversee the client services and adoptions operations and procedures.
Ensure all adoptions department operations comply with shelter policies and standards while prioritizing the welfare of animals.
Manage department schedules to ensure adequate coverage.
Take responsibility to ensure shelter adoption policy is adhered to and assist, as needed.
Conduct regular one-on-one meetings with team members to provide feedback and support professional development.
Explain and interpret a vast array of information and verify that staff comprehends instructions given whether written or verbal.
Be able to look at situations from the perspective of another while respecting, embracing, and celebrating the diversity of individuals.
Make decisions and take appropriate actions to save lives by acting calmly in emergency and life threatening situations.
Manage the interview and onboarding process in the event of new hires.
Exhibit exceptional stewardship by managing departmental budget and resources effectively, ensuring responsible financial stewardship.
Collaboration and Communication:
Courageously, collaborate with other departments, such as animal care, veterinary services, and outreach, to ensure seamless operations and cohesive service delivery.
Collaborate with other departments to accomplish departmental and organizational
goals.
Help build a community of animal welfare advocates by supporting and engaging the volunteers who aid the placement teams.
Attend managerial meetings and events as needed.
General Responsibilities:
Ensure accurate and timely data entry and maintenance of animal and client records in the shelter management system.
Compassionately, lead efforts to reunite lost pets with their owners through proactive communication and collaboration with other departments and external agencies.
Monitor and evaluate client satisfaction levels, addressing any concerns or issues promptly and implementing improvements as needed.
Prepare and analyze departmental reports, metrics, and performance indicators to track progress and identify areas for improvement.
Continue education by participating in LifeLine’s 40-hour annual training requirement.
Other tasks as assigned.
Qualifications:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.
Compassion for animals and the people who love and care for them.
Passion for animal welfare and a strong understanding of animal care and adoption processes.
Ability to serve the public and fellow employees with honesty and integrity.
Excellent customer service skills.
Excellent communication skills, both verbal and written, with the ability to interact effectively with diverse groups.
Strong organizational skills with the ability to manage multiple tasks and prioritize effectively.
Proficiency in basic computer applications (e.g., MS Office, email) and experience with database systems is a plus.
Strong leadership skills with the ability to motivate and develop a team.
Excellent interpersonal and communication skills, both verbal and written.
Demonstrated commitment to animal welfare and advocacy.
Proficiency in using shelter management software and basic computer applications.
Ability to work collaboratively with diverse stakeholders and departments.
Flexible and adaptable to changing priorities and a fast-paced work environment.
Ability to prepare and maintain routine work records and reports.
Proven ability to effectively supervise the work of assigned subordinates.
Basic animal medical and behavior knowledge (preferred)
Comfortable working with dogs and cats of all sizes, breeds, and temperaments.
Ability to follow safety protocols and handle challenging situations with calmness and professionalism.
Ability to stand for extended periods and to bend and reach to perform assigned work activities.
Frequent walking and ability to lift 50-80 lbs.
Ability to conduct dog tests both on and off leash.
Able to handle behavior evaluations with dogs and cats.
Comfortable with leash walking dogs up to 110 lbs.
Ability to handle seeing and dealing with animals that have been abused, neglected or treated cruelly.
Must be able to work weekends, holidays, and varying shifts based on shelter needs.
Must have a means of travel that ensures prompt arrival for work shifts.
Must pass a background check.
Education and/or Experience:
Minimum of high school diploma or equivalent. Bachelor's degree preferred.
Two or more years of leadership experience.
One or more years’ experience in animal related field preferred.
Minimum of 2 years of experience in a supervisory or managerial role, preferably in a customer service-oriented environment.
Fear Free Sheltering Preferred.
Work Environment:
While performing the duties of this job, employee may be exposed to unpleasant kennel smells. May have to handle dogs and cats that are stray, injured, diseased or vicious.
At LifeLine Animal Project, we don’t just run shelters — we’re saving lives.
Our mission from day one has been simple: to end the shelter euthanasia of healthy and treatable animals in Atlanta. Founded in 2002, LifeLine has continued to grow, both in achievements and team size, pushing past outdated sheltering models to create community-first solutions that uplift both people and pets.
As the largest animal welfare organization in Georgia, and the nonprofit managing both Fulton and DeKalb County Animal Services, we care for over 45,000 animals each year through our shelters, field services, clinics, and outreach programs. This requires a large team of innovative and compassionate individuals who work alongside volunteers, foster parents, and community partners to drive lifesaving outcomes. We need caretakers, change makers, forward thinkers, people persons, and, above all, animal lovers.
Our work is complex, rewarding and, at times, difficult— but it’s powerful, meaningful, and possible because of the extraordinary people who join us. Are you IN?
Offices: P.O. Box 15466, Atlanta, Georgia 30333, US
Spay & Neuter ServicesPet Adoptionand Community OutreachVeterinaryNon ProfitCharityPet
How much do Customer Service & Support jobs in Georgia pay?
Based on 1784 listings with disclosed salaries, most customer service & support jobs in Georgia pay between $46k–$110k per year. Individual offers vary with seniority, company size, and specialization.
How many Customer Service & Support jobs are open in Georgia right now?
There are currently 22,325 open customer service & support positions in Georgia listed on Clera. New openings are added daily as companies post roles.
Which companies are hiring for Customer Service & Support roles in Georgia?
Companies currently hiring include Domino's, CVS Health, Lowe's Companies, Inc., Great Clips Inc., AutoZone, among others. Browse the listings above to see every active employer.
Are there remote or hybrid Customer Service & Support jobs in Georgia?
Yes — 1513 of the 22325 open customer service & support positions offer remote or hybrid work (808 remote, 705 hybrid).
How do I apply for Customer Service & Support jobs in Georgia?
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.
Customer Service & Support jobs by city in Georgia