Atlanta, Georgia, United States · On-site
At Cortland, we operate with a forward-thinking approach that challenges conventional norms and actively seeks insights beyond traditional industry boundaries. As a recognized leader in the multifamily sector, our focus …
Skills: Multifamily operations, Contact center management, People leadership, Operational excellence, Performance strategy
Atlanta, Georgia, United States · On-site
$18/hr–$20/hr
Company Description Four generation family business with a large fabric and furniture store in Upper Westside Atlanta. Awesome place to work! Great clients and surrounded by beauty! Quality of life is important. Family i…
Skills: Administrative support, Order processing, Multitasking, Time management, Microsoft Office
Columbus, Georgia, United States · On-site
$15/hr–$20/hr
Benefits: Bonus based on performance Competitive salary Free uniforms Training & development Interested in fitness, health, or overall wellness? Apply today, no prior experience required. What You Bring: A strong interes…
Skills: Fitness training, Assisted stretching, Customer service, Wellness coaching, Client engagement
Atlanta, Georgia, United States · On-site
$18/hr–$20/hr
Company Description Four generation family business with a large fabric and furniture store in Upper Westside Atlanta. Awesome place to work! Great clients and surrounded by beauty! Quality of life is important. Family i…
Skills: Administrative support, Order processing, Time management, Organizational skills, Multitasking
Hoschton, Georgia, United States · On-site
BenchMark Physical Therapy, a brand partner of Upstream Rehabilitation, is looking for a Physical Therapy Technician to join our team in Hoschton, GA (Braselton) Are you looking for a position in a service-based culture …
Skills: Customer Service, Communication, Organization, Multitasking, Computer Proficiency
Atlanta, Georgia, United States · On-site
BenchMark Physical Therapy, a brand partner of Upstream Rehabilitation, is looking for a Physical Therapy Technician to join our team in Atlanta, GA (Virginia Highlands) Are you looking for a position in a service-based …
Skills: Patient Care, Customer Service, Communication, Organization, Multitasking
Gainesville, Georgia, United States · On-site
BenchMark Physical Therapy, a brand partner of Upstream Rehabilitation, is looking for a Physical Therapy Technician to join our team in Gainesville, GA (Dawsonville Hwy) Are you looking for a position in a service-based…
Skills: Patient Care, Equipment Preparation, Patient Documentation, Sanitization, Administrative Tasks
Hinesville, Georgia, United States · On-site
BenchMark Physical Therapy, a brand partner of Upstream Rehabilitation, is looking for a Physical Therapy Technician to join our team in Hinesville, GA! Are you looking for a position in a service-based culture where you…
Skills: Customer Service, Communication, Organization, Multitasking, Computer Proficiency
Savannah, Georgia, United States · On-site
BenchMark Physical Therapy , a brand partner of Upstream Rehabilitation, is looking for a Patient Care Coordinator to join our team in Savannah, GA! Are you looking for a position in a growing organization where you can …
Skills: Customer Service, Insurance Verification, Scheduling, Multitasking, Time Management
Sandy Springs, Georgia, United States · On-site
POSITION PURPOSE AND SUMMARY The Housekeeper position must demonstrate and promote a strong commitment to providing the best possible experience for our guests. The position is responsible for cleaning guest rooms in acc…
Skills: Cleaning, Communication, Time management, Attention to detail, Safety compliance
Gainesville, Georgia, United States · On-site
BenchMark Physical Therapy, a brand partner of Upstream Rehabilitation, is looking for a Physical Therapy Technician to join our team in Gainesville, GA (Dawsonville Hwy) Are you looking for a position in a service-based…
Skills: Patient Care, Equipment Preparation, Patient Documentation, Administrative Tasks, Customer Service
Dunwoody, Georgia, United States · On-site
BenchMark Physical Therapy, a brand partner of Upstream Rehabilitation, is looking for a Physical Therapy Technician to join our team in Dunwoody, GA Are you looking for a position in a service-based culture where you ca…
Skills: Patient care, Equipment preparation, Documentation, Customer service, Communication skills
Atlanta, Georgia, United States · On-site
BenchMark Physical Therapy, a brand partner of Upstream Rehabilitation, is looking for a Physical Therapy Technician to join our team in Atlanta, GA (Virginia Highlands) Are you looking for a position in a service-based …
Skills: Customer Service, Communication, Organization, Multitasking, Computer Proficiency
Hinesville, Georgia, United States · On-site
BenchMark Physical Therapy, a brand partner of Upstream Rehabilitation, is looking for a Physical Therapy Technician to join our team in Hinesville, GA! Are you looking for a position in a service-based culture where you…
Skills: Customer Service, Communication, Organization, Multitasking, Computer Proficiency
Hoschton, Georgia, United States · On-site
BenchMark Physical Therapy, a brand partner of Upstream Rehabilitation, is looking for a Physical Therapy Technician to join our team in Hoschton, GA (Braselton) Are you looking for a position in a service-based culture …
Skills: Customer Service, Communication, Organization, Multitasking, Computer Proficiency
Savannah, Georgia, United States · On-site
BenchMark Physical Therapy , a brand partner of Upstream Rehabilitation, is looking for a Patient Care Coordinator to join our team in Savannah, GA! Are you looking for a position in a growing organization where you can …
Skills: Customer Service, Insurance Verification, Patient Scheduling, Multitasking, Time Management
Douglas, Georgia, United States · On-site
Job Description & Requirements: Facility/Department: CRH Physician Practices/ Central Billing Office (CBO) Position: Financial Data Analyst Report to: Director of Patient Financial Services/CBO Employment Status: Full Ti…
Skills: Data entry, Auditing, Accounts receivable, Payment posting, Financial reporting
Atlanta, Georgia, United States · Remote Solely
Remote Customer Service Representative What will I do as a Remote Customer Service Representative? As a Customer Service Representative, you'll respond to telephone inquiries regarding customer promotions, research eligi…
Skills: Customer service, Active listening, Communication, Troubleshooting, Problem solving
Atlanta, Georgia, United States · On-site
$20/hr–$21/hr
Job Description Job Classification: Client Services Coordinator (Registrar) Reports To: Client Services Supervisor FLSA Status: Full-Time, Non-Exempt The Client Services Coordinator (Registrar) is an experienced administ…
Skills: Medical Reception, Administrative Support, Customer Service, Insurance Verification, Appointment Scheduling
Ashburn, Georgia, United States · On-site
Description The purpose of this classification is to perform work functions associated with coordinating, overseeing and managing accounts receivable and collection duties. The person in this position will be responsible…
Skills: Accounts receivable, Collections, Credit analysis, Loan processing, Bookkeeping
Atlanta, Georgia, United States • On-site
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The Operations Manager oversees the centralized Contact Center teams to ensure consistent, resident-focused service and operational efficiency. They are responsible for driving performance strategies, managing workforce planning, and fostering a culture of accountability and professional growth.
Candidates must have at least 5 years of experience in multifamily operations or contact center management with direct leadership responsibilities. A high school diploma is required, while a bachelor's degree is preferred, along with proficiency in CRM systems and regulatory standards.
At Cortland, we operate with a forward-thinking approach that challenges conventional norms and actively seeks insights beyond traditional industry boundaries. As a recognized leader in the multifamily sector, our focus on performance, innovation, and disciplined execution continues to drive strong growth and market leadership. We are committed to building a best-in-class organization by empowering top talent with the resources, autonomy, and support needed to deliver results and advance their careers in a high-performance environment.
Role Overview
As an Operations Manager, Resident Services you are a key leader within Cortland’s centralized Contact Center, driving operational excellence across multiple teams and markets. You oversee the supervisors and associates who deliver the caring, dependable service residents rely on, ensuring the frontline experience is consistent, efficient, and deeply resident‑focused. Through thoughtful leadership, collaborative partnerships, and a commitment to operational excellence, you shape the processes and performance strategies that strengthen the resident experience.
Leadership & Team Oversight
Operational Excellence & Performance Strategy
Cross Department Collaboration
Culture & Engagement
Qualifications
Founded in 2005, Cortland is an international, vertically integrated multifamily real estate investment, development, and management firm with a resident-centric approach to living experiences. Recognized as one of the top 10 multifamily owners and operators in the US, Cortland combines in-house design, construction, and operations to deliver value and innovation across its portfolio.
Join us as we reimagine apartment living and drive outsized returns through purpose, performance, and people.
Cortland is an equal opportunity employer, and we’re proud to support and celebrate diversity in the workplace. We are committed to equal consideration for all qualified applicants regardless of race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, disability, protected veteran status, genetic information or any other characteristic protected by applicable law. If you have a disability and need an accommodation or assistance with the application process and/or using our website, please email [email protected]
Cortland is a drug-free workplace.
Cortland participates in e-verify to verify the employment status of all persons hired to work in the United States.
California Applicant Privacy Notice
We collect personal information from all job applicants, including identifiers (e.g., name, contact details), professional or employment information (e.g., résumé, work history, qualifications), and education information. This information is used for recruiting, evaluating your candidacy, conducting interviews, and managing the application process.
California residents may request access to or deletion of their personal information by contacting us at [email protected]
GDPR Statement
When you apply to a job on this site, the personal data contained in your application will be collected by Cortland (“Controller”), which is located at 3424 Peachtree RD NE Suite 300 Atlanta, GA and can be contacted by emailing [email protected] because Controller wishes to evaluate your candidacy for employment at Controller. Your personal data was either obtained from publicly available sources (e.g. LinkedIn) or provided to Controller by someone who referred you for potential employment. Controller’s data protection officer is Greg Shultz, who can be contacted at [email protected]. Your personal data will be processed for the purposes of managing Controller’s recruitment related activities, which include setting up and conducting interviews and tests for applicants, evaluating and assessing the results thereto, and as is otherwise needed in the recruitment and hiring processes. Such processing is legally permissible under Art. 6(1)(f) of Regulation (EU) 2016/679 (General Data Protection Regulation) as necessary for the purposes of the legitimate interests pursued by the Controller, which are the solicitation, evaluation, and selection of applicants for employment.
Your personal data has been shared with Greenhouse Software, Inc., a cloud services provider located in the United States of America and engaged by Controller to help manage its recruitment and hiring process on Controller’s behalf. Accordingly, if you are located outside of the United States, your personal data has been transferred to the United States. Because the European Union Commission has determined that United States data privacy laws do not ensure an adequate level of protection for personal data collected from EU data subjects, the transfer was subject to appropriate additional safeguards under [either the standard contractual clauses or the Privacy Shield]. You can obtain a copy of the standard contractual clauses by contacting us at [email protected]
Your personal data will be retained by Controller as long as Controller determines it is necessary to evaluate your application for employment. Under the GDPR, you have the right to request access to your personal data, to request that your personal data be rectified or erased, and to request that processing of your personal data be restricted. You also have to right to data portability. In addition, you may lodge a complaint with an EU supervisory authority.
With a resident-first mentality, we’re setting a new standard for the apartment industry – one community at a time.
Cortland® is a product-to-people, multifamily real estate investment, development, and management company that in-sources most of its multifamily development, design, construction, renovation, management, and ownership functions – all with the goal of providing residents excellent, hospitality-driven living experiences. With our pioneering business model, our commitment to placing the resident at the center of our decisions, and our enterprising team, we’re aiming to set a new experience standard for the apartment industry – one community at a time. Our company is now comprised of a team of nearly 2,500 people across the US and the world, from our headquarters in Atlanta, GA to our international development office in London, UK. We’re always interested in new talent joining our mission to create superior living spaces and experiences designed to inspire our residents, associates, and investors to live a better life focused on what matters most to them. Visit our website at www.cortland.com to learn more about the possibilities we create for our residents, associates, and investors.
Offices: 3424 Peachtree Road, Suite 300, Atlanta, Georgia 30326, US
Based on 1737 listings with disclosed salaries, most customer service & support jobs in Georgia pay between $46k–$110k per year. Individual offers vary with seniority, company size, and specialization.
There are currently 21,848 open customer service & support positions in Georgia listed on Clera. New openings are added daily as companies post roles.
Companies currently hiring include Domino's, Lowe's Companies, Inc., CVS Health, Great Clips Inc., AutoZone, among others. Browse the listings above to see every active employer.
Yes — 1480 of the 21848 open customer service & support positions offer remote or hybrid work (794 remote, 686 hybrid).
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.
