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Job Description California applicants: Please click here to review the Costco Applicant Privacy Notice. The jobs listed are examples of the typical kinds of positions that Costco may hire for when openings exist. The lis…
Job Description California applicants: Please click here to review the Costco Applicant Privacy Notice. The jobs listed are examples of the typical kinds of positions that Costco may hire for when openings exist. The lis…
Job Description California applicants: Please click here to review the Costco Applicant Privacy Notice. The jobs listed are examples of the typical kinds of positions that Costco may hire for when openings exist. The lis…
Colorado Springs, Colorado, United States · On-site
Entry level
Job Description California applicants: Please click here to review the Costco Applicant Privacy Notice. The jobs listed are examples of the typical kinds of positions that Costco may hire for when openings exist. The lis…
Job Description California applicants: Please click here to review the Costco Applicant Privacy Notice. The jobs listed are examples of the typical kinds of positions that Costco may hire for when openings exist. The lis…
Job Description California applicants: Please click here to review the Costco Applicant Privacy Notice. The jobs listed are examples of the typical kinds of positions that Costco may hire for when openings exist. The lis…
Job Description California applicants: Please click here to review the Costco Applicant Privacy Notice. The jobs listed are examples of the typical kinds of positions that Costco may hire for when openings exist. The lis…
Job Description California applicants: Please click here to review the Costco Applicant Privacy Notice. The jobs listed are examples of the typical kinds of positions that Costco may hire for when openings exist. The lis…
Job Description California applicants: Please click here to review the Costco Applicant Privacy Notice. The jobs listed are examples of the typical kinds of positions that Costco may hire for when openings exist. The lis…
Job Description California applicants: Please click here to review the Costco Applicant Privacy Notice. The jobs listed are examples of the typical kinds of positions that Costco may hire for when openings exist. The lis…
Job Description California applicants: Please click here to review the Costco Applicant Privacy Notice. The jobs listed are examples of the typical kinds of positions that Costco may hire for when openings exist. The lis…
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$18/hr–$20/hr
Temporary
Marketplace discounts, Career path development, Training
Posted 7d ago
~40 hrs/week
Responsibilities
The Guest Experience Host serves as the primary point of contact for guests, managing inquiries and resolving issues across multiple channels. They also coordinate maintenance and housekeeping workflows while ensuring accurate financial transactions and operational compliance.
Requirements
Candidates must possess strong technical proficiency with hardware platforms and the ability to work in a fast-paced environment. The role requires physical stamina to stand for up to 8 hours and flexibility to work nights, weekends, and holidays.
Full job description
About The Ride Platform
The Ride Platform, Inc. is the parent company of Outdoorsy, Ride, Wheelbase, and Roamly. We're named for the thing every part of our business runs on: the ride — the single transaction where an operator meets a renter. We're the only company building end-to-end for the Operator Economy: the marketplaces to book (Outdoorsy, Ride), the enterprise SaaS to manage (Wheelbase), and the insurtech (Roamly) to protect the assets people turn into profitable businesses. We enable millions of people to explore the world while helping independent operators build generational wealth. Our mission is to build the essential infrastructure for the mobility economy.
About The Outdoorsy Destination Network
The Outdoorsy Destination Network (ODN) is a collection of destinations that lie at the doorstep of the most awe-inspiring and popular outdoor locations in the U.S, starting with California, Colorado, and Texas. This endeavor aims to create comfort-first ways for all guests to spend time in the outdoors. The company is dedicated to transforming the quality of the guest experience in a category that has traditionally underserved the needs of modern travelers.
Named one of Fast Company’s most innovative global travel and hospitality companies of 2023, Outdoorsy is the leading global marketplace in outdoor travel. Launched in 2023, ODN is designed to fulfill Outdoorsy’s founding mission ‘to restore our relationship with the outdoors and each other’.
About the Role
As a Guest Experience Host at Outdoorsy Bayfield, you are the face of our brand. You’ll create a seamless, welcoming experience for every traveler from arrival to departure. We’re looking for an upbeat, empathetic team member who loves the outdoors, thrives on human connection, and takes pride in delivering exceptional service.
This is a seasonal role.
Key Responsibilities & Deliverables
Primary Liaison: Serve as the first point of contact for guests and vendors, providing professional and welcoming representation of the brand.
Multichannel Support: Manage high-volume incoming inquiries via phone, email, and live chat, resolving concerns regarding reservations, billing statements, and general guest needs.
Proactive Outreach: Conduct occasional outbound communication to ensure seamless guest experiences and resolve pending issues.
Service Coordination: Facilitate maintenance and housekeeping workflows by creating and delegating service tickets to ensure timely property upkeep.
Inventory Management: Monitor and verify unit availability to coordinate effectively with external scheduling vendors.
Financial Transactions: Execute accurate cash handling and payment processing using Point of Sale (POS) systems.
Cross-Functional Collaboration: Foster strong internal partnerships and maintain open communication channels with support teams to optimize operational efficiency.
Key Performance Indicators (KPIs)
Response Excellence: Maintain high responsiveness and reliability across all communication channels (email, phone, video, and text).
Guest Satisfaction: Drive positive guest outcomes by utilizing empathy and engagement to resolve complex issues.
Operational Compliance: Ensure 100% adherence to company policies, procedures, and safety standards.
Relationship Management: Successfully foster and maintain proactive communication with internal support teams to streamline operations.
Who You Are
Skills & Competencies
Technical Proficiency: Skilled in navigating various hardware platforms, including laptops, tablets, and mobile devices.
Adaptability: Proven ability to remain calm and effective in an agile, fast-paced environment with frequent interruptions.
Time Management: Exceptional organizational skills with the ability to pivot between tasks quickly without sacrificing attention to detail.
Professionalism: Maintains a polished and professional demeanor when interacting with guests, vendors, and associates.
Physical Requirements & Availability
Flexible Scheduling: Ability to work nights, weekends, and holidays based on business needs.
Physical Stamina: Capable of remaining on your feet for up to 8 hours per day and lifting between 15–25 lbs.
Why You’ll Love Working Here
Become part of a collaborative group that values teamwork above all else. As a company, we continue to innovate, challenge the norm in the outdoor accommodation space, and create a place where our team and guests feel energized. We opened our first location in 2022. Today, we have 3 properties across 3 states and are continuing to join more communities each year. Become part of the adventure today!
Competitive Compensation: An hourly rate of $18.00-$20.00/hour DOE.
Growth Opportunity: Join a company in its early stages and help build its foundation for success.
Work-Life Balance: Enjoy marketplace discounts and a company culture that values a healthy balance between work and adventure.
Vibrant Culture: Modern, energetic environment with ongoing training and an outlined career path.
Related keywords
Guest experienceHospitalityOutdoorsyCustomer supportPoint of saleInventory managementService coordinationOperational efficiencyTravel industrySeasonalCommunicationProperty management
Building the infrastructure that makes owning and operating a mobility business simpler, safer, and more efficient.
Industry
Technology, Information and Internet
Company size
201-500 employees
Founded
2015
Headquarters
Austin, Texas
LinkedIn followers
118
The Ride Platform is building the infrastructure for the mobility economy. Our four lines of business provide the full stack — marketplaces, fleet management SaaS, and specialized insurance — that turns vehicles into profitable businesses.
***
Outdoorsy is the world’s most trusted, high quality RV travel and accommodations marketplace that includes our owned and operated destinations.
Ride is the professional car rental marketplace built for high-volume fleet operators ready to capitalize on the future of autonomous travel.
Roamly is the leading AI-first specialty insurance provider purpose-built for modern mobility marketplaces, from carsharing to connected fleets.
Wheelbase is the SaaS operating system for auto and RV fleets that gives operators control over pricing, utilization, and embedded insurance.
***
We exist to unlock what's possible for entrepreneurs in the mobility economy.
Offices: 2010 S Lamar Blvd, Suite 225, Austin, Texas 78704, US
How much do Customer Service & Support jobs in Colorado pay?
Based on 2359 listings with disclosed salaries, most customer service & support jobs in Colorado pay between $50k–$111k per year. Individual offers vary with seniority, company size, and specialization.
How many Customer Service & Support jobs are open in Colorado right now?
There are currently 16,800 open customer service & support positions in Colorado listed on Clera. New openings are added daily as companies post roles.
Which companies are hiring for Customer Service & Support roles in Colorado?
Companies currently hiring include Kroger, Domino's, Starbucks, Lowe's Companies, Inc., Albertsons Companies, among others. Browse the listings above to see every active employer.
Are there remote or hybrid Customer Service & Support jobs in Colorado?
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How do I apply for Customer Service & Support jobs in Colorado?
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