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Drive a CDL truck along established routes to deliver beverage products and manage account restocking and displays. Maintain positive customer relationships, resolve complaints, and perform required pre- and post-trip vehicle inspections.
Requirements
Must be at least 19 years old with a valid Arizona Commercial Driver’s License and a clean driving record. Candidates must be able to lift up to 165 lbs and possess a cell phone with data capability.
Full job description
CDL OPERATOR
Hensley Beverage Company is a multi-generational, family-owned, local Arizona beverage wholesaler that distributes a wide portfolio of beverages, including Anheuser-Busch InBev (ABI) beers, top selling local and regional craft beers, premium non-alcohol beverages, and an extensive assortment of award-winning fine wines and spirits. We maintain a fine lineup of world-class products, and even more importantly, a strong team of world-class people.
Position Summary:
We are looking for a full-time customer service-oriented service representative. As a CDL Operator (CDL Delivery Driver Trainee), you will drive a CDL truck and/or tractor-trailer along an established route to deliver products to customers. Duties include restocking and rotating our products while putting away delivery loads at assigned accounts, establish, and maintain positive relationships with customers and accounts, resolve service complaints and special customer requests.
IMPORTANT
As a new CDL Driver with Hensley, you will begin your career in training as a CDL Operator (CDL Delivery Trainee) and start as an hourly non-exempt (eligible for overtime) employee. The training period is typically 30-90 days but may vary based on individual performance and training progress.
Upon successfully completing the training period, you'll be promoted to a CDL Delivery Driver role and be assigned to a route. Additionally, you will transition to an exempt salary (ineligible for overtime) position. With your salary, you will also be eligible for various incentive programs, including a monthly safety bonus and weekly performance bonuses.
Interested in learning more about Delivery at Hensley Beverage? Follow the link: Delivery
Position Responsibilities may include, but not limited to:
Performs a pre-trip and post-trip vehicle inspection as required by AZDOT.
Verifies product load-out prior to leaving plant, then drives to deliver product to customer's place of business, collects money and checks from customers, makes change, records transactions on customer receipt and obtains customer signature on receipt acknowledging pickup or delivery.
Endorses all checks from accounts and keeps monies received in a safe, secure place.
Work with Operations Leadership to service accounts; greet customers, refill/rebuild backstock, shelves and displays; prefill and build displays for weekly ad set-up
Places product in the appropriate place at the account, picks up empty containers/kegs or beer as instructed or required as part of the daily delivery procedure.
Ensures rotation of back stock and displays during delivery.
Makes suggestions to meet customer's needs and emphasizes selling points of product.
Listens to and resolves customer complaints.
Upon returning to the warehouse, verifies load-in and reconciles monies received with product sold.
Communicates with management to report competitive activity on route.
Check inbox daily for invoices, memos, or other pertinent company information.
Maintains proper maintenance and cleanliness of all Operational equipment.
Follows safety protocol and training while always maintaining safety measures
Required Skills and Experience:
Must be at least 19 years of age or older
Maintain a current/valid Arizona Commercial Driver’s License
Must have a clean driving record
Good communication skills and cheerful disposition
Excellent customer service
Must be able to work well with others
Ability to interact with diverse personalities
Ability to read code dates proficiently
Frequently required to lift and/or move up to (50) lbs. for package product and up to (165) lbs. for keg product
Must be able to work holidays
Must have reliable transportation to and from work
Must have a cell phone with data capability, we will provide cell phone allowance
Previous beverage industry experience is helpful, but not necessary
Hensley Benefits:
Medical, Dental, and Vision insurance plus EAP, 401K, Tuition Reimbursement
Founded in 1955, Hensley Beverage Company is one of the largest privately held companies in Arizona. Hensley offers a very diverse and first- rate portfolio of Anheuser- Busch products, import and craft beers, fine wines, spirits, specialty beverages, energy drinks, water, and teas.
Our Mission
While preserving trusted partnerships with our employees, customers, community, and our supplier partners; we strive to cultivate new ones and exceed expectations…with the finest team in the industry.
Our Vision
Through tradition, innovation, and superior service, Hensley will remain the market leader in beverage distribution delivering an expanded portfolio of world- class products as diverse as the communities we serve.
Offices: 4201 N. 45th Ave., Phoenix, AZ 85031, US · 2555 N. Nevada St., Chandler, AZ 85225, US · 10201 E. Valley Rd., Prescott, AZ 86314, US · 705 E Ajo Way, Tucson, AZ 85713, US · 1850 E Butler Ave, Flagstaff, Arizona 86001, US
Anheuser- Busch DivisionCraft and Spirits DivisionQuench Fine Wines DivisionSpecialty Brands Divisionand Non Alcohol Beverage DivisionInformation TechnologyCyber SecurityInternetArtificial Intelligence (AI)
How much do Customer Service & Support jobs in Arizona pay?
Based on 1311 listings with disclosed salaries, most customer service & support jobs in Arizona pay between $48k–$110k per year. Individual offers vary with seniority, company size, and specialization.
How many Customer Service & Support jobs are open in Arizona right now?
There are currently 18,417 open customer service & support positions in Arizona listed on Clera. New openings are added daily as companies post roles.
Which companies are hiring for Customer Service & Support roles in Arizona?
Companies currently hiring include Domino's, Kroger, Albertsons Companies, Great Clips Inc., Circle K, among others. Browse the listings above to see every active employer.
Are there remote or hybrid Customer Service & Support jobs in Arizona?
Yes — 1164 of the 18417 open customer service & support positions offer remote or hybrid work (522 remote, 642 hybrid).
How do I apply for Customer Service & Support jobs in Arizona?
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.
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