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Digital Content Manager - Branding and Communications
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Digital Content Manager - Branding and Communications
New York, New York, United States · On-site
$145k–$200k/yr
Senior
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$62k–$75k/yr
Full-time
Hybrid Work Arrangement, Open/Flexible PTO, Healthcare Options, Physical & Mental Health Support, 401k With Company Match, Paid Sabbatical
Posted 35d ago
~40 hrs/week
Responsibilities
The Buyer oversees the tactical planning, execution, and reporting of media campaigns across various online and offline channels. They manage vendor relationships, handle the RFP process, and ensure smooth campaign launches while mentoring assistant buyers.
Requirements
Requires 2 years of experience in media investment or buying across digital and traditional channels. Proficiency in media tools like Freewheel, Tableau, and GCM, along with strong project management and communication skills, is essential.
Full job description
WHO WE ARE
Crossmedia is the global media independent. We’re committed to doing media and business the right way, guided by the principles of TRUST, REASON and the Pursuit of HAPPINESS. Crossmedia US was founded in NY in 2000 and is one of the largest minority-owned full-service media planning & buying agencies in the nation. We are 500+ Crossmedians worldwide with big ambitions to continue to grow with soul.
We focus on what media agencies should do: create innovative connections between brands and people regardless of channel or budget. And we do it in an honest way. We are and always have been a values-based organization. We earn our clients TRUST by ensuring media transparency in our business model and objectivity in decision-making. We apply REASON & logic to finding solutions to our clients' greatest business challenges. The Pursuit of HAPPINESS matters to us. Big time. We invest in each colleagues’ professional & personal wellbeing and growth. It’s why we have countless initiatives, clubs & cultural events dedicated to our people and why we have been the top ranked media agency named to Ad Age’s Best Places to Work for the past seven years in a row.
We have offices in the US in New York and Philadelphia, with employees across 25+ states, as well as in London and Germany. Our client roster includes U.S. Bank, Invesco, Newell Brands, NASCAR, Planet Fitness, American Cancer Society, Ricola, Herschend Family Entertainment, Edible Arrangements and more.
YOUR ROLE:
The Buyer oversees tactical planning, execution and reporting of campaigns. They utilize their knowledge of the media marketplace and media channels to brainstorm and ideate new activations and vendors for media campaigns.
A successful Buyer is resourceful, organized, and energetic throughout the planning process. A strong communicator, you are comfortable in a fast-paced industry and handling multiple projects.
At Crossmedia, it’s more than just doing the job, it’s about doing things the right way and living our values of Trust, Reason, and Happiness, day in and day out. This is what those values mean for a Buyer at Crossmedia.
Reliable, ethical & operates in the best interest of Crossmedia & clients
Maintains a base-level knowledge of buying for both online and offline media channels: Digital (Banners, Audio, Video) Search, Social, TV, Radio, OOH [Out-of-Home], Print.
Owns vendor communications and developing relationships with clients.
Manages RFP process: developing partner consideration sets, putting together RFPs, and managing conversations & RFP development with partners.
Collaborates on the buying of media, vendor contracts, budget management by individual platforms, billing/invoicing for media campaigns.
Leads knowledge of media buying tools to execute plans and buys- Freewheel, SBMS/Adazzle, GCM & MOAT/IAS, GCM, Datorama, Tableau etc.
Applies principles of negotiation to ensure discounts and added value
First ‘gatekeeper’ and reviewer for Assistant’s work.
Ensures smooth campaign launch & execution and communicates updates internally and externally.
Deep understanding of the Digital media trafficking process
Performs weekly pacing and monitoring of campaign performance
Focuses on a quality product, adhering to Crossmedia’s high standards
Fully comprehends media strategy and tactical details.
Supports Supervisor/Director in the development of media approach
Proactively encourages media + creative integration through cross-agency presentations and timelines
Validates accuracy of data use for reporting
Develops media POVs for clients
Encourages thinking outside of the box.
Stays up to date with marketplace offerings and new opportunities
Personal efforts generate satisfaction – clients, team, company
Participates in training to enhance their professional growth.
Mentors Assistant Buyers; provides ongoing feedback and reviews to guide growth.
Displays a high level of personal dedication and motivation.
Positively contributes to our culture.
Troubleshoots team issues and concerns.
Builds esprit de corps through strong team communication.
REQUIREMENTS
2 years of experience in a media investment/buying role across online and/or offline channels, including campaign execution and managemen (Digital - Display, Audio, Video), Search, Social, and Traditional (TV, Radio, OOH, Print).
Proficiency with media tools and platforms such as Freewheel, SBMS/Adazzle, GCM, MOAT/IAS, Tableau,
Strong project and campaign management skills, including RFP development, vendor negotiations, trafficking, and pacing/reporting.
Effective communication and collaboration skills—able to manage vendor relationships, support internal teams, and clearly articulate media strategies.
Ability to mentor junior team members
Salary range $62k – $75k. Compensation is determined on the skills, qualifications and tenure of the applicant.
This role requires proximity to New York City. We offer a hybrid work arrangement, with a combination of onsite work and the flexibility to work from home.
CROSSMEDIA BENEFITS
Our principles of Trust, Reason, and the Pursuit of Happiness are brought to life through benefits that recognize and support the diversity and physical, emotional, and professional well-being of our people, including:
Flexibility to work in hybrid manner with in-office and work from home options (depending on role).
Open/Flexible PTO with US & UK specific policies
Sponsored healthcare options and agency-wide physical & mental health support
401k with company match (USA), and generous Pension (UK)
Paid sabbatical at significant milestone anniversaries
Generous paid parental leave policy
Life milestone recognition & support
The Pursuit of Happiness Fund devoted to helping Crossmedians find their happy (be it travel, enrichment class, fitness membership or professional development)
Cell phone/tech reimbursement
Student Loan payment plan (US)
Tuition reimbursement
Learning & Development and training programs
And burgers – lots and lots of burgers
COMMITMENT TO DIVERSITY AND INCLUSION
Diversity is in our DNA. As a minority-owned company, our commitment to an inclusive environment has long been embedded into agency practices and at every level. Almost one third of senior leadership identifies as a person of color and over half of our executive leadership are women. We have active mentoring & internship programs that create opportunities for underrepresented groups. Internal agency programming is anchored by XMEquity365, a permanent, year-round initiative fostering acknowledgement and support of marginalized communities within five pillars – Excellence, Voices, Education, Giving & Representation.
Crossmedia is committed to providing equal employment opportunities and creating a diverse and inclusive company culture and that does not discriminate against candidates and employees because of their disability, sex, race, gender identity, sexual orientation, religion, national origin, age, veteran status, or any other basis prohibited by applicable federal, state, or local law.
All job requirements are subject to possible revision to reflect changes in the position requirements, business necessities and/or to reasonably accommodate individuals with disabilities. Essential and other job functions are subject to modification. This job description in no way states or implies that these are the only duties to which will be required in this position. Employees will be required to follow other job-related duties as requested by their supervisor/manager (within guidelines and compliance with laws in the US and UK ).
Continued employment remains on an “at-will” basis.” Reasonable accommodations may be provided to enable individuals with disabilities to perform essential functions in compliance with the American with Disabilities Act of 1990 (US based)
Physical Demands:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job:
Prolonged periods of sitting at a desk and working on a computer. Must be able to remain in a stationary position 50% of the time.
Ability to stand, bend, and reach
Constantly operates a computer and other office productivity machinery, such as a calculator, copy machine, and computer printer.
The ability to communicate information and ideas so others will understand. Must be able to exchange accurate information in these situations.
The ability to observe details at close range (within a few feet of the observer).
In compliance with the current Americans with Disabilities Act and state and local laws, if you have a disability and would like to request an accommodation to apply for a position with Crossmedia, please email [email protected]. (US based candidates).
Related keywords
Media BuyingIntegrated Media InvestmentDigital MediaSearchSocialTVRadioOOHPrintFreewheelSBMSAdazzleGCMMOATIASDatorama
Welcome to Crossmedia, a global, independent and minority-owned, full-funnel agency committed to doing media the right way for the last 25 years. Rooted in TRUST, REASON, and the Pursuit of HAPPINESS, we are committed to acting without bias and backed by the strictest transparency standards, making decisions grounded in data and common sense, and leading with strategies that deliver employee, client, and customer satisfaction. We focus on what media agencies should do: create innovative connections between brands and people regardless of channel or budget, and we do it in an honest way.
Our culture is also pretty great. We invest in every colleague’s professional and personal wellbeing and growth, with XM groups like XMEquity365, XMFit, XMReads, and more!
Of course, we also have our famous Burgerday every month, along with regular wellness workshops and educational sessions—part of the reason Crossmedia has been named to Ad Age’s Best Places to Work list the past SEVEN years in a row!
Crossmedia is headquartered in New York and has hubs across the U.S., London, Germany and Toronto.
Offices: 275 7th Ave, New York, 10001, US · 3 Rector St, Philadelphia, Pennsylvania, US · Kaistrasse 16a, Düsseldorf, 40221, DE · Los Angeles, California 90028, US
Cross channel media planning & buyingSEM/SEOCommunications/engagement/connections planningAgency team integrationData analyticsDigital MediaSocial MediaProgrammatic MediaCreative media strategyMulticultural
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