The STG Club Concierge Usher plays a key role in the showtime operations of the STG Club. During a given shift the STG Club Concierge fills three vital roles: Club Entry, Club Lounge, or Special Event Attendant. These gu…
Skills: Customer service, Interpersonal skills, Communication, Attention to detail, Organization
Fanatics
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Lead Residential Interior Designer | Design Build Remodeling
Seattle, Washington, United States · On-site
$90k–$120k/yr
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$22/hr–$26/hr
Part-time
Posted 12h ago
~40 hrs/week
Responsibilities
The STG Club Concierge Usher manages guest entry, lounge operations, and special event support to ensure a premium experience for members and donors. Responsibilities include greeting guests, verifying tickets, troubleshooting entry issues, and maintaining the cleanliness and organization of event spaces.
Requirements
Candidates must possess excellent interpersonal skills, strong attention to detail, and the ability to work in a fast-paced environment. Availability to work evenings, weekends, and holidays is required, along with comfort using two-way radios and following live event protocols.
Full job description
The STG Club Concierge Usher plays a key role in the showtime operations of the STG Club. During a given shift the STG Club Concierge fills three vital roles: Club Entry, Club Lounge, or Special Event Attendant. These guest-facing roles are vital to creating premium experience for STG Club members, donors, and special guests in the STG Club and special event. The ideal candidate is professional, organized, and thrives in a fast-paced environment focused on exceptional service & attention to detail. This a non-exempt part-time casual position with a pay range of $22.00 to $26.40 an hour.
Key Responsibilities:
Club Entry:
Sets up the lounge & entry podium for the evening
Greet guests warmly, verify names on the guest list, scan digital tickets, and provide parking validation as needed
Maintain accurate records of ticket distribution, including partial pickups and special cases
Assists & troubleshoots ticketing glitches as needed; escalates to supervisor when necessary
Document any entry issues for Club follow-up
Uphold membership policies regarding ticket usage, parking, and access
Club Lounge:
Assists with lounge set up
Welcome and check in guests to the Lounge
Provide a warm, helpful presence throughout the evening, including during intermission and post-show
Communicate with coat check volunteers, bar staff, and managers to ensure seamless operations
Confirm guest eligibility for lounge access and manage exceptions with discretion
Guide guests with showtime announcements using approved procedures
Complete end-of-show duties: clean, reset supplies, return equipment, and secure the lounge
Special Events:
Set up event space before each event: prepare space for food/bev service needs, light candles, set out programs, control music/lighting, and ensure the space is clean and inviting
Communicate with Event Manager on unique requirements of the nights’ event to ensure seamless operations
Provide a warm, helpful presence throughout the evening, including during intermission and post-show as needed
Exercise high level of professionalism & discretion when interacting with high-profile guests, donors, & VIPs
Coordinate with event manager for intermission & post-show access and manage expectations with guests
Guide guests with showtime announcements using approved procedures
Complete end-of-show duties: clean, load dishwasher, reset supplies, return equipment, and secure the event space
Qualifications:
Required:
Excellent interpersonal and communication skills
Strong attention to detail and ability to stay organized under pressure
Comfortable using two-way radios and following live event protocols
Availability to work evenings, weekends, and holidays
Preferred:
Experience in hospitality, live events, or customer service roles
Familiarity with donor/member relations and handling confidential lists
Understanding of ADA guest services and theatre floor plans
Physical Requirements:
Vision – corrected vision close to 20/20 is necessary to effectively read printed guest lists
Sitting/Standing/Walking – this is primarily a standing position, stationed at podiums
Occasional lifting of boxes may be requested
Additional Information:
This is a casual/part-time role. Work schedules are established monthly, with weekly hours varying based on event volume.
This role requires in-person, on-site work at event venues. Availability to work evenings, weekends, and holidays is required.
Training will be provided on Club membership tiers, ticket procedures, and event flow
Non-profit arts organization that operates the historic Paramount, Moore & Neptune Theatres in Seattle, WA.
Industry
Performing Arts
Company size
501-1,000 employees
LinkedIn followers
6,374
Seattle Theatre Group® is a 501(c)(3) non-profit arts organization.
Mission:
To create enriching experiences in the arts, engage diverse communities, and steward historic theatres.
Vision:
STG is the people’s theatre. All are welcomed and represented.
Values Statement:
We value Art: Art connects us. It allows us to explore all aspects of our humanity, to debate, to celebrate and to grow.
We value Community: It is our role to advocate for greater participation in the arts, reduce barriers, and include diverse People, Cultures and Perspectives on our stages, in our audiences and within our staff, volunteers and board.
We value Service: We are committed to caring relationships with patrons, partners, artists and staff.
We value Learning for All: We deepen connection to art when we inspire the greater community through education, performance opportunities and healing.
We value our Team: We believe in the power of passionate people who care for our mission and each other.
We value Stewardship: We make the best use of our resources, effectively and sustainably serve our mission, and preserve our assets.
STG presents an average of 700 events annually at The Paramount, The Moore, and The Neptune Theatres as well as at venues throughout the region. Broadway productions, concerts, dance, theatre, lectures, education, community, film, and other enrichment programs can be found in our venues.
A multitude of artists and performers, partner organizations, donors and foundations, volunteers, and most of all – our patrons, make it possible for STG's mission to be fulfilled.
How much do Creative & Media jobs in Seattle, WA pay?
Based on 314 listings with disclosed salaries, most creative & media jobs in Seattle, WA pay between $14k–$182k per year. Individual offers vary with seniority, company size, and specialization.
How many Creative & Media jobs are open in Seattle, WA right now?
There are currently 377 open creative & media positions in Seattle, WA listed on Clera. New openings are added daily as companies post roles.
Which companies are hiring for Creative & Media roles in Seattle, WA?
Companies currently hiring include Amazon, Meta, DCG ONE, Fanatics, UW Medicine, among others. Browse the listings above to see every active employer.
Are there remote or hybrid Creative & Media jobs in Seattle, WA?
Yes — 136 of the 377 open creative & media positions offer remote or hybrid work (27 remote, 109 hybrid).
How do I apply for Creative & Media jobs in Seattle, WA?
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.