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THE TEA ON THIS ROLE Love brands and what you can do to build them in the most creative and digitally disruptive ways possible? Wear the Brand Strat hat! As a Brand Strategist, your goal is to drive brand success with br…
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THE TEA ON THIS ROLE Love brands and what you can do to build them in the most creative and digitally disruptive ways possible? Wear the Brand Strat hat! As a Brand Strategist, your goal is to drive brand success with br…
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Director, Regional Transaction Monitoring, AML Compliance (APAC)
Quezon City, Metro Manila, Philippines · Hybrid
Senior+$800M raised
Director, Regional Transaction Monitoring, AML Compliance (APAC) – Quezon City, Philippines Lead a critical compliance function at the forefront of regulatory risk management, overseeing transaction monitoring, investiga…
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The Senior IT Specialist serves as a Functional lead to handle operational leadership in Enterprise IT Operations. He will be the technical backbone of the IT infrastructure. This position provides advanced troubleshooti…
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Sign up with Clera and we'll reach out the moment a role actually fits you — no more spraying applications into the void.
Full-time
high school
Paid Time Off, Tuition Reimbursement, Health Incentives, Wellness Incentives
Posted 8d ago
~40 hrs/week
Responsibilities
You will answer incoming customer communications and conduct research to provide accurate resolutions to customer issues. Your role involves maintaining a compassionate and professional demeanor to ensure an exceptional customer experience.
Requirements
Candidates must have at least 2 years of college or be a Senior High School graduate with excellent communication skills. A minimum of 6 months of BPO experience or 1 year in a customer-facing industry is required.
Full job description
Your potential has a place here with TTEC’s award-winning employment experience. As a Customer Service Representative working onsite in UP Technohub, Quezon City, you’ll be a part of bringing humanity to business. #experienceTTEC
Our employees have spoken. Our purpose, team, and company culture are amazing and our Great Place to Work® certification in Philippines says it all!
We're making it easy for you to connect with our recruiters and get hired faster. Stop by TTEC UP Technohub, Monday to Friday from 9am to 4pm at 4th Floor, Building H, UP Technohub Ayala Land, Diliman, Quezon City.
What You’ll Do
Do you have a passion for helping others? Whether it’s getting answers for customers quickly, consulting on products with compassion or finding resolutions for their issues with a smile, you’ll be the difference between their customer experience being just average or an exceptional one.
During a Typical Day, You’ll
Answer incoming communications from customers
Conduct research to provide answers for customers to resolve their issues
What You Bring to the Role
Open to fresh college graduates with a degree requiring excellent communication skills and understanding of customer service
Completed 2 years in college or SHS Graduates are welcome to apply
With at least 6 months of BPO experience or at least 1 year of experience from another customer-facing industry
Recognize, apply and explain your product or service knowledge
Computer experience
What You Can Expect
Dayshift work schedule
Supportive of your career and professional development
An inclusive culture and community minded organization where giving back is encouraged
A global team of curious lifelong learners guided by our company values
And we have a healthy benefits package based on your position that could include PTO, tuition reimbursement, health and wellness incentives
We’re committed to ensuring you have the skills and support to be successful in your role throughout your career. From your first day in training, through individualized webcam-enabled, engagement and coaching, on into 1000s of free courses to support your career growth wherever that may take you. And we know that you bring with you the one necessary ingredient that can’t be taught – a caring and supportive nature that will shine through as you help customers. Our TTEC community is here for you as one dynamic, global family.
You'll report to a Team Lead. We are regularly hiring for this role. You'll contribute to the success of the customer experience and the overall success of the team.
About TTEC
TTEC is a global consulting, technology, and managed services company that helps brands deliver smarter, more human customer experiences through data, AI, and technology. Our work connects people and brands every day—and it starts with the talent behind the experience.
TTEC is proud to be an equal opportunity employer where all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. TTEC embraces and is committed to building a diverse and inclusive workforce that respects and empowers the cultures and perspectives within our global teams. We aim to reflect the communities we serve, by not only delivering amazing service and technology, but also humanity. We make it a point to make sure all our employees feel valued, belonging, and comfortable being their authentic selves at work. As a global company, we know diversity is our strength because it enables us to view things from different vantage points and for you to bring value to the table in your own unique way.
Related keywords
Customer Service RepresentativeBPOCustomer ExperienceCommunicationOnsiteQuezon CityTTECDataAITechnologyConsultingManaged ServicesCustomer SupportProduct KnowledgeProfessional Development
Serving the most recognized brands, we provide boutique service & expert consultation to global auto & mobility markets
Industry
Outsourcing/Offshoring
Company size
1,001-5,000 employees
Founded
2000
Headquarters
Allen Park, Michigan
LinkedIn followers
21,826
Percepta is a global customer relationship organization that manages all forms of contact with our clients’ customers, prospective customers, suppliers and distribution networks. We have positioned ourselves as a customer contact specialist, managing all aspects of the contact experience. As a global organization, we offer worldwide reach and have the capability to service customers in multiple languages and time zones.
You can keep up to date with the latest Percepta news by visiting:
www.percepta.com
Offices: 17333 Federal Dr, Suite 220, Allen Park, Michigan 48101, US · 5959 Corporate Dr, STE 3000, Houston, Texas 77036, US · 1320 Babcock St S, Melbourne, Florida 32901, US
How many Consulting jobs are open in Quezon City, Philippines right now?
There are currently 171 open consulting positions in Quezon City, Philippines listed on Clera. New openings are added daily as companies post roles.
Which companies are hiring for Consulting roles in Quezon City, Philippines?
Companies currently hiring include Accenture, HSBC, Sagility, Concentrix, Strada, among others. Browse the listings above to see every active employer.
Are there remote or hybrid Consulting jobs in Quezon City, Philippines?
Yes — 90 of the 171 open consulting positions offer remote or hybrid work (14 remote, 76 hybrid).
How do I apply for Consulting jobs in Quezon City, Philippines?
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.