SUMMARY The Service Coordinator provides centralized administrative and operational support to technical service operations, with a primary focus on service estimating, quoting, repair coordination, and financial adminis…
Skills: Project administration, Service coordination, Estimating, Quoting, Financial administration
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$54k–$68k/yr
Full-time
professional certificate
Posted 2d ago
~40 hrs/week
Responsibilities
The Service Coordinator provides centralized administrative and operational support for technical service operations, including estimating, quoting, and repair coordination. They are responsible for managing service requests from intake to close-out while ensuring accurate financial records and documentation.
Requirements
Candidates must have 3 to 5 years of project or administrative experience and a community college diploma or equivalent training. Strong organizational skills, computer proficiency in MS Office, and the ability to manage multiple service activities are required.
Full job description
SUMMARY
The Service Coordinator provides centralized administrative and operational support to technical service operations, with a primary focus on service estimating, quoting, repair coordination, and financial administration. The role works closely with Operations, Service Managers, field Technicians, and Sales to support the timely preparation of service quotes, maintain accurate service records, and enable the efficient execution of approved service work.
This position is responsible for coordinating service requests from initial intake through execution, supporting cost development and quote preparation, managing administrative processes such as Technician corporate credit cards and expense tracking, and ensuring service documentation, financial records, and system data are accurate, complete, and maintained in accordance with governance and policy requirements.
KEY DUTIES & RESPONSIBILITIES
Project Coordination Assistance / Administration:
Coordinate service requests from initial intake through estimating, approval, execution, and close‑out, supporting repairs, deficiencies, upgrades, and small works.
Support preparation of service estimates and quotes by gathering scope details, site information, drawings, specifications, and equipment requirements.
Assist operations and service leadership with labour, material, subcontractor, and equipment costing to support accurate and timely quoting.
Prepare, track, and maintain service quotes, approvals, documentation, and version control in alignment with pricing standards and governance requirements.
Coordinate scheduling of field technicians and subcontractors, ensuring materials, access requirements, and documentation are in place to support efficient service delivery.
Monitor service execution progress, maintain work order documentation, and escalate schedule, scope, or cost risks as required.
Provide administrative oversight of technician expense tools (e.g., corporate credit cards), including transaction tracking, reconciliation, receipt compliance, and audit support.
Deliver day‑to‑day administrative and financial support for service operations, including purchase orders, invoicing readiness, budget tracking, and estimate‑to‑actual variance monitoring.
Maintain accurate service, estimating, and financial records; support reporting, dashboards, and leadership updates; and ensure data integrity across service management systems.
Other duties as assigned.
KNOWLEDGE & SKILLS
3 to 5 years of project administration work experience or administrative work experience with a Community college diploma or equivalent training. 3–5 years of experience in service coordination, project administration, or administrative support, supported by a community college diploma or equivalent training.
Strong administrative, organizational, and coordination skills, with the ability to manage multiple service activities, priorities, and deadlines.
Working knowledge of service or project coordination processes, including estimating support, scheduling, documentation, and financial administration.
Effective written and verbal communication skills, with the ability to work collaboratively across operations, field teams, and internal stakeholders.
High level of computer proficiency, including strong working knowledge of the MS Office suite (particularly Excel) and the ability to quickly learn and adapt to new systems.
Experience using business, scheduling, document management, service management, or CRM applications to support service delivery, reporting, and data integrity.
LICENSES AND/OR PROFESSIONAL ACCREDITATION
None required.
Demonstrates an interest in pursuing Project Management Institute Accreditation.
This is a regular, full-time position with an annual salary of $54,185 - $67,732 per annum. The starting salary will be based on the successful candidate’s competencies, including but not limited to experience, education and performance related to this role.
Related keywords
Service CoordinatorFire Life & SafetyProject AdministrationEstimatingQuotingFinancial AdministrationSchedulingTechnician SupportExpense TrackingData IntegrityMS OfficeExcelCRMService ManagementDocumentationReporting
BGIS is a global leader in integrated facility management services.
With a combined team of over 10,000 globally, BGIS relentlessly focuses on delivering innovative service solutions that create value for its clients. Globally, BGIS manages over 50,000 facilities totalling more than 600 million square feet across several markets including government, higher education, utilities, telecommunications, financial services, oil & gas, healthcare and cloud enterprise. In addition to managing a diverse portfolio of corporate offices, retail, colleges, hospitals and industrial assets, BGIS is a world leader in the management of data centers and other critical environments.
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BGIS est un leader mondial des services de gestion intégrée des installations. Plus de 600 millions de pieds carrés de portefeuilles clients répartis sur plusieurs marchés, notamment ceux des gouvernements, de l’enseignement supérieur, des services publics, des télécommunications, des services financiers, du pétrole et du gaz, des soins de santé et de l’information dans les nuages. En plus de gérer un portefeuille diversifié de bureaux, de commerces de détail, de collèges, d'hôpitaux et d'actifs industriels, BGIS est un leader mondial de la gestion de centres de données et d'autres environnements critiques.
Offices: 4175 14th Avenue, Markham, ON L3R 0J2, CA · Level 15, 120 Albert Street,, Auckland, North Island 1010, NZ · 680 George Street, Level 36, Sydney, NSW 2000, AU · 140 Robinson Road,, #18-50, Singapore, Singapore 068907, SG · 78 Lyndhurst Terrance, 23/F The Workstations, Central, Hong Kong 0000, HK
Facilities Management and Facilities ServicesProject Delivery ServicesEnergy and Sustainability SolutionsBuilding Performance ManagementWorkplace Advisory and ManagementReal Estate Management ServicesFuel System Maintenance and RepairData Centers and Critical Environments (US)Professional ServicesProject Management
How many Construction jobs are open in Toronto, Canada right now?
There are currently 1,222 open construction positions in Toronto, Canada listed on Clera. New openings are added daily as companies post roles.
Which companies are hiring for Construction roles in Toronto, Canada?
Companies currently hiring include Aecon Group Inc., Egis, Turner & Townsend, Arcadis, BGIS, among others. Browse the listings above to see every active employer.
Are there remote or hybrid Construction jobs in Toronto, Canada?
Yes — 425 of the 1222 open construction positions offer remote or hybrid work (41 remote, 384 hybrid).
How do I apply for Construction jobs in Toronto, Canada?
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.