Whistler, British Columbia, Canada · On-site
$25/hr–$27/hr
About Four Seasons: Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our t…
Skills: Customer service, Interpersonal skills, Communication skills, Opera PMS, Problem solving
Whistler, British Columbia, Canada · On-site
$27/hr–$29/hr
About Four Seasons: Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our t…
Skills: Front desk operations, Guest services, Leadership, Problem-solving, Communication
Whistler, British Columbia, Canada · On-site
$23/hr–$26/hr
Ready to experience life in Whistler, BC - Canada’s premier ski resort town? Pan Pacific Whistler is looking for a dedicated Night Auditor to join our team and play a key role in our overnight operations. Apply now…
Skills: Night audit, Financial reporting, Guest services, Cashiering, Foreign exchange
Whistler, British Columbia, Canada · On-site
$21/hr–$25/hr
Company Description Nestled at the base of Blackcomb Mountain, just two hours north of Downtown Vancouver, Fairmont Chateau Whistler defines mountain luxury. Offering ski-in, ski-out convenience in the winter, and an on-…
Skills: Customer service, Front desk operations, Cash handling, Currency exchange, Upselling
Whistler, British Columbia, Canada · On-site
$24/hr–$26/hr
About Four Seasons: Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our t…
Skills: Customer service, Order coordination, Menu knowledge, Communication, Attention to detail
Whistler, British Columbia, Canada · On-site
$19/hr–$23/hr
Join a locally owned and operated store to help deliver health, beauty and convenience services in your community, and keep the customer at the centre of everything you do. Why this role is important? SUMMARY: Managing t…
Skills: Customer service, Cash handling, Merchandising, Loss prevention, Inventory management
Whistler, British Columbia, Canada · On-site
The Quality Assurance Specialist’s mission is to review sales and service calls to verify and ensure that all sales packages are properly sold to highly qualified guests who have purchased a Hilton vacation package, resu…
Skills: Written communication, Verbal communication, Multitasking, Problem-solving, Listening skills
The Westin Resort & Spa, WhistlerWhistler, British Columbia, Canada · On-site
$20/hr
Start Your Journey With Us WESTIN At Westin, everything we do is designed to help our guests be at their best, and they appreciate our supportive attitude, anticipatory service and extensive knowledge on how to assist th…
Skills: Shipping and receiving, Inventory management, Logistics, Attention to detail, Organization
Whistler, British Columbia, Canada · On-site
$26/hr–$31/hr
Company Description Nestled at the base of Blackcomb Mountain, just two hours north of Downtown Vancouver, Fairmont Chateau Whistler defines mountain luxury. Offering ski-in, ski-out convenience in the winter, and an on-…
Skills: Leadership, Guest relations, Reservations management, Front office operations, Call center management
Whistler, British Columbia, Canada · On-site
$55k–$65k/yr
Who We Are At Gibbons Whistler, we’re all about Making People Happy. Since 1979, we have been the backbone of Whistler hospitality bringing people together through unforgettable experiences. Everything we do is roo…
Skills: Human Resources, Administration, Recruitment, Onboarding, Performance Management
Whistler, British Columbia, Canada · On-site
Company Description Nestled at the base of Blackcomb Mountain, just two hours north of Downtown Vancouver, Fairmont Chateau Whistler defines mountain luxury. Offering ski-in, ski-out convenience in the winter, and an on-…
Skills: Customer service, Front office operations, Reservations management, Property management systems, Opera cloud
Whistler, British Columbia, Canada · On-site
$23/hr–$26/hr
Join our Housekeeping team as a Houseperson and play an important role in creating a welcoming and exceptional experience for our guests. The Houseperson is responsible for maintaining the cleanliness and organization of…
Skills: Housekeeping, Cleaning, Organization, Customer Service, Attention To Detail
Calgary, Alberta, Canada · On-site
Join the Everwild Team! Live in Harmony. Build Your Career in the Rockies Expression of Interest 🌿Everwild Nordic Spa & Hotel, Canmore Alberta 🌿 Imagine living in the beautiful community of Harmony while working at one…
Skills: Hospitality, Customer service, Massage therapy, Spa operations, Housekeeping
Whistler, British Columbia, Canada · On-site
$22/hr–$25/hr
Create Your Experience of a Lifetime! Come work and play in the mountains! Whether it’s your first-time seeing snow or you were born on the slopes, joining our team means discovering (or re-discovering!) a passion for th…
Skills: Administrative support, Budget preparation, Capital planning, Data entry, Microsoft Word
Whistler, British Columbia, Canada · On-site
$20/hr–$23/hr
Create Your Experience of a Lifetime! Come work and play in the mountains! Whether it’s your first-time seeing snow or you were born on the slopes, joining our team means discovering (or re-discovering!) a passion for th…
Skills: Payroll administration, Onboarding, Offboarding, Data entry, Timekeeping
Whistler, British Columbia, Canada · On-site
$22/hr–$25/hr
Who We Are At Gibbons Whistler, we’re all about Making People Happy. Since 1979, we have been the backbone of Whistler hospitality bringing people together through unforgettable experiences. Everything we do is roo…
Skills: Cash auditing, Financial reconciliation, MS Office, Computer literacy, Attention to detail
Whistler, British Columbia, Canada · On-site
$22/hr–$23/hr
Night Owl with a Passion for Hospitality? Join Our Front Desk Dream Team! Who We Are At Gibbons Whistler, we’re all about Making People Happy. Since 1979, we have been the backbone of Whistler hospitality bringing …
Skills: Front desk operations, Customer service, Hospitality, Communication, Multitasking
Whistler, British Columbia, Canada · On-site
$23/hr–$25/hr
Be the Face of Whistler’s Boutique Getaway Who We Are At Gibbons Whistler, we’re all about Making People Happy. Since 1979, we have been the backbone of Whistler hospitality bringing people together through u…
Skills: Hospitality leadership, Guest service, Team coaching, Training, Problem-solving
Whistler, British Columbia, Canada · On-site
$21/hr–$28/hr
Company Description Nestled at the base of Blackcomb Mountain, just two hours north of Downtown Vancouver, Fairmont Chateau Whistler defines mountain luxury. Offering ski-in, ski-out convenience in the winter, and an on-…
Skills: Sewing, Alterations, Hemming, Uniform fitting, Customer service
Whistler, British Columbia, Canada · On-site
$25/hr–$27/hr
About Four Seasons: Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our t…
Skills: Laundry operations, Ironing, Linen management, Uniform management, Attention to detail
Sign up with Clera and we'll reach out the moment a role actually fits you — no more spraying applications into the void.
The Front Desk Agent is responsible for welcoming guests and providing exceptional service throughout their stay, including check-in, check-out, and handling inquiries. They must resolve guest complaints and personalize the service experience while maintaining high professional standards.
Candidates should have at least one year of experience in a luxury hotel environment and possess excellent interpersonal and communication skills. Proficiency in English and the ability to work in a fast-paced, 24/7 environment are required, with preference given to those familiar with Opera PMS.
Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.
At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.
The Front Desk Agent welcomes guests to the property, providing an exceptional guest experience at check-in, during the guest’s stay and on departure. This role works to achieve the highest level of guest satisfaction during their arrival and departure, plus responding to a wide variety of guest requests, assessing guest needs, adding personal recommendations, and aligning with Four Seasons service standards. This role is part of the Front Office Department, reporting into the Front Office Manager.
Handles all guest interactions with the highest level of hospitality and professionalism, accommodating special requests whenever possible
Assists guests in all inquiries in connection with hotel services, hours of operations, key hotel personnel, in-house events, directions, etc.
Responds to all guest requests accurately and in a timely manner. Interactions with guest will be in person and by phone;
Resolves guest complaints, and find opportunities to recognize and personalize the service experience for all guests
What you bring:
One + years' experience working within a luxury hotel or similar environment is considered an asset.
Excellent interpersonal skills and communication skills.
Cross cultural sensitivity, and customer service orientation.
Guest centricity and understanding the importance of guest’s preferences.
Previous experience with Opera PMS preferred.
Ability to quickly and positively establish rapport is required
Current Four Seasons employees, bilingual candidates and those with prior experience in a luxury hotel/environment will receive priority consideration.
Strong command of the English language, both written and oral are required
Excellent commitment to service and teamwork.
Great attention to detail and the ability to work in a fast-paced environment.
This job requires applicants to have current work authorization in the country of Canada.
Hourly Wage: $25.00 - $27.25
Affordable staff accommodation located in scenic Whistler
Leisure benefit with your choice of a seasonal ski pass or winter leisure allowance
Employee recognition and events including employee of the month, service milestones, summer and winter celebrations
Employee wellness activities designed to promote wellbeing and inspiration, such as yoga, e-bike rides and creative workshops
Complimentary meal provided every shift in our staff cafeteria
Paid time off including vacation days and additional floating holidays per year
Excellent training and development programs to support professional growth
Exclusive discount and travel programs with Four Seasons worldwide
As our hotel is open 24/7, 365 days a year, we expect the Front Desk Receptionist to be flexible in working mornings, evenings, weekends, and holidays.
Please note that due to the large number of responses we receive, only candidates being considered for the above position will be contacted for an interview.
http://fourseasons.com/careers
https://www.linkedin.com/company/four-seasons-hotels-and-resorts
https://www.youtube.com/watch?v=lzq78MIkT2s&t=3s
Instagram: @FSWhistler
Twitter: @FSWhistler
Facebook: https://www.facebook.com/FourSeasonsResortWhistler/
We look forward to receiving your application!
*Our organization is an equal-opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. We do not discriminate on the basis of gender, ethnicity, religion, sexual orientation, age, disability or any other basis protected under provincial or federal laws.
Four Seasons opened its first hotel in 1961, and since that time has been dedicated to perfecting the travel experience through continual innovation and the highest standards of hospitality. Currently operating more than 130 hotels and resorts, and more than 55 residential properties in major city centers and resort destinations in 47 countries, and with more than 50 projects under planning or development, Four Seasons consistently ranks among the world's best hotels and most prestigious brands in reader polls, traveler reviews and industry awards. To learn more about our career opportunities, visit fourseasons.com/careers. For more information and reservations, visit fourseasons.com. For the latest news, visit press.fourseasons.com.
Offices: 1165 Leslie Street, Toronto, Ontario M3C 2K8, CA · 10100 Carthay Dr, Lake Buena Vista, FL 32830, US · Quai des Bergues 33, Geneva, GE 1201, CH · 190 Orchard Blvd, Singapore, Singapore 248646, SG · 4591 Blackcomb Way, Whistler, BC V0N 1B4, CA
There are currently 49 open administrative positions in Whistler, Canada listed on Clera. New openings are added daily as companies post roles.
Companies currently hiring include Accor, Four Seasons, Gibbons Whistler, Vail Resorts, Scandinave Group, among others. Browse the listings above to see every active employer.
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