Richland, Washington, United States · On-site
$20/hr–$33/hr
Job DetailsLevel: ExperiencedJob Location: South Richland HQ - Richland, WA 99352Position Type: Full Time - HourlyEducation Level: High SchoolSalary Range: $20.00 - $33.94 HourlyJob Category: Member Contact CenterTake a …
Skills: Customer Service, Financial Literacy, Conflict Resolution, Cross-selling, Problem Solving
Richland, Washington, United States · Remote OK
$17/hr–$29/hr
Job DetailsLevel: EntryJob Location: South Richland HQ - Richland, WA 99352Position Type: Part Time- HourlyEducation Level: High SchoolSalary Range: $17.13 - $29.53 HourlyJob Category: Member Contact CenterTake a leap an…
Skills: Customer Service, Communication, Troubleshooting, Account Maintenance, Problem Resolution
Richland, Washington, United States · Remote OK
$17/hr–$29/hr
Job DetailsLevel: EntryJob Location: South Richland HQ - Richland, WA 99352Position Type: Full Time - HourlyEducation Level: High SchoolSalary Range: $17.13 - $29.53 HourlyJob Category: Member Contact CenterTake a leap a…
Skills: Customer service, Communication, Troubleshooting, Account maintenance, Relationship management
Richland, Washington, United States · On-site
Description The Patient Registration Specialist is responsible for offering friendly, courteous, and confidential assistance to every patient to check-in, and check-out in support of Occupational Medical Services at the …
Skills: Patient Registration, Medical Records Management, HIPAA Compliance, Customer Service, Telephone Skills
Bethel ChurchRichland, Washington, United States · On-site
Position Title: Childcare Worker/Childcare Room Lead Job Status: On-Call (Tuesday mornings, evenings, Sunday afternoons; hours vary by event) Reports To: Women’s Director & Executive Admin, Childcare Coordinator Role Sum…
Skills: Childcare, Classroom management, Safety protocols, Communication, Patience
H&R BlockRichland, Washington, United States · On-site
$80k–$85k/yr
About the Role The Multi-Office Leader, known internally as an Area Experience Leader, leads a portfolio of 4–6 retail offices and is responsible for delivering a consistent, high-quality client experience across every l…
Skills: Multi-unit leadership, Retail operations, Team coaching, Performance management, Client experience
Richland, Washington, United States · On-site
$25/hr–$35/hr
Come Build Your Career at Aecon! Aecon delivers some of the most complex and impactful infrastructure projects — from transformative transportation networks to critical energy, industrial and nuclear programs. The projec…
Skills: Document Control, EDMS, Aconex, Metadata Management, Adobe Acrobat
Barnhart Crane & RiggingRichland, Washington, United States · On-site
$26/hr–$30/hr
About the Job: The Branch Administrator is a vital part of the branch team, ensuring the seamless execution of administrative, financial, and project coordination activities. This role partners closely with leadership, p…
Skills: Microsoft Office, Word, Excel, Outlook, Accounts receivable
Richland, Washington, United States · On-site
$17/hr–$26/hr
Shift: 7am-7:30pm Thursday- Saturday + Rotating WednesdaysPay: $18.50-$20.50 Compile and maintain records of inbound and outbound shipments. Plan and direct driver’s assignments including checking them in, assigning thei…
Skills: Record keeping, Logistics coordination, Warehouse management system, Data entry, Communication
Columbia, South Carolina, United States · On-site
Inspire health. Serve with compassion. Be the difference. Job Summary Performs assigned patient care and related administrative duties under the direct supervision of a licensed physician, advanced practice registered nu…
Skills: Patient care, Clinical documentation, Vital signs monitoring, Medication administration, Phlebotomy
Richland, Washington, United States · On-site
$19/hr–$20/hr
Wage: $19-$20 8/18/2026 Accounts Payable Clerk Obtain revenue and pay invoices by verifying and completing payable transactions. Duties · Prepare work to be accomplished by gathering and sorting documents and related inf…
Skills: Administrative writing, Organization, Data entry, General math, Financial software
Richland, Washington, United States · On-site
$17/hr–$25/hr
Job DetailsLevel: EntryJob Location: Richland Goethals - Richland, WA 99352Position Type: Part Time- HourlyEducation Level: High SchoolSalary Range: $17.13 - $25.99 HourlyJob Category: Retail BankingTake a leap and join …
Skills: Customer Service, Cash Handling, Financial Literacy, Banking Policies, Digital Banking
Richland, Washington, United States · On-site
$20/hr–$29/hr
Job DetailsLevel: EntryJob Location: Richland Goethals - Richland, WA 99352Position Type: Full Time - HourlyEducation Level: High SchoolSalary Range: $20.00 - $29.86 HourlyJob Category: Retail BankingTake a leap and join…
Skills: Customer service, Sales, Relationship building, Cash handling, Financial literacy
Richland, Washington, United States · On-site
$80k–$120k/yr
Job DetailsLevel: ManagementJob Location: South Richland HQ - Richland, WA 99352Position Type: Full Time - Salary Education Level: 4 Year DegreeSalary Range: $80,168.40 - $119,957.52 SalaryJob Category: OperationsTake a …
Skills: Operations management, Team leadership, Strategic planning, Performance metrics, Budgeting
Columbia, South Carolina, United States · On-site
Inspire health. Serve with compassion. Be the difference. Job Summary Responsible for aspects of front office management and operation as assigned. Essential Functions All team members are expected to be knowledgeable an…
Skills: Patient registration, Medical coding, Billing, Insurance verification, Customer service
Richland, Washington, United States · On-site
$17/hr
McCurley Dealerships have a high-trust culture that attracts, retains, engages, and inspires people. Our culture consistently exceeds customer expectations by providing world-class service. We partner with our community …
Skills: Data Entry, Filing, Clerical Duties, Customer Service, Active Listening
Richland, Washington, United States · Hybrid
$18/hr–$19/hr
Are you a person of compassion? An advocate for justice? Someone who stands up for the rights of the vulnerable and speaks out for the marginalized, the exploited and the forgotten? Do you believe in our calling as Chris…
Skills: Case management, Employment services, Resume writing, Job readiness training, Client advocacy
Richland, Washington, United States · On-site
General Purpose The Housekeeper plays a vital role in maintaining a clean, safe, and orderly environment for residents, staff, and visitors. This position ensures that all areas of the facility are free of obstacles, odo…
Skills: Housekeeping, Sanitization, Cleaning, Time management, Customer service
Richland, Washington, United States · On-site
$85k–$95k/yr
General Manager This hotel is professionally managed by Ignite Hotels, a hospitality management company operating select-service and extended-stay properties across multiple states. Ignite Hotels combines disciplined ope…
Skills: Leadership, Budgeting, P&L Management, Operational KPIs, Staff Development
Richland, Washington, United States · On-site
$48k–$61k/yr
Job Title: Manager Trainee Department: Supply Chain Country: United States of America State/Province: Washington City: Richland Full/Part Time: Full time Job Summary: Under general supervision, this position is responsib…
Skills: Supply chain management, Fleet operations, Logistics, Personnel management, DOT compliance
Sign up with Clera and we'll reach out the moment a role actually fits you — no more spraying applications into the void.
The specialist provides exceptional service to members via phone, email, and chat while troubleshooting issues and resolving complex concerns. They are also responsible for deepening member relationships through cross-selling products and educating members on digital self-service options.
Candidates must have a high school diploma and at least two years of experience in a contact center and financial institution. Proficiency in Microsoft Office and strong interpersonal skills are required to meet performance metrics and quality standards.
Job DetailsLevel: ExperiencedJob Location: South Richland HQ - Richland, WA 99352Position Type: Full Time - HourlyEducation Level: High SchoolSalary Range: $20.00 - $33.94 HourlyJob Category: Member Contact CenterTake a leap and join our team!
At Gesa, we believe in the power of our people. Coming from all walks of life, our team members’ individual stories and unique experiences are our most valuable asset. But it’s how we come together, igniting our collective compassion and commitment to empowering our communities, that makes us succeed. Because we know we go further when we go together.
Here you can join a team who is passionate about serving others, has a desire to do good, and shares a deep love of people. You can engage in meaningful work that impacts your community. You can challenge yourself and grow in your career. And, you can rest assured that your wellbeing and prosperity are our priority.
Get to know us: About - Gesa Credit Union
The Member Contact Center Specialist serves the membership through effective communications, troubleshooting, proactive learning, and deepening member relationship and adhering to established policies and/or procedures while providing exceptional service responsible for providing exceptional service via our phone channel focused on specialized member functions accurately. This position requires high service standards by meeting/exceeding established performance metrics, quality scores, adherence to schedule and Member Satisfaction scores while demonstrating empathy, curiosity and expertise in all product and services to determine member needs. The Contact Center Specialist is focused deepening member relationships by cross-selling products and services and educating on digital and self-service options engaging members by asking relevant and meaningful questions, identifying their needs, and making appropriate product and service recommendations.
Promotes strong and lasting relationships by providing exceptional member service via all forms of member contact channels (phone, email, chat, and correspondence) including by not limited to outbound calling.
Assist members with support, questions and/or filing disputes around debit and credit cards, fraud or any other specialized functions routed.
Solve problems, take ownership of member concerns, provide prompt resolutions, and follows up as appropriate. Handles more complex and sensitive member concerns.
Have a core understanding of financial literacy and products and services to be able to fluidly converse with members. Demonstrate an up-to-date and comprehensive knowledge of all credit union products, services, policies, and procedures.
Shares the features and benefits of the Credit Union products, services, and generates referrals.
Maintains an industry average or higher in net promoter scores.
Make outbound follow up calls to members for the purpose of establishing, growing, and nurturing member relationships.
Engage members and callers through asking relevant and meaningful questions, identifying their needs, and making appropriate product and service recommendations.
Takes ownership of member concerns and provides prompt follow-up/resolution independently or with minimal guidance.
Meets/exceeds individual key performance indicators (KPIs) expectations.
Aids members and peers with complex inquiries and escalates concerns in a timely manner. Assist with overrides and high-level transactions.
Accurately perform daily operations including transactions, card maintenance, new accounts, lending, assisting members with their online banking and other financial needs
Provides on the job training and acts as a resource for peers with procedural questions.
Resolves complex problems independently with minimal guidance, acts as an advocate for the member and takes ownership of a timely resolution.
Demonstrates leadership skills and leads by example.
Creatively thinks outside the box to resolve member concerns while adhering to policies and regulations.
Proven ability to multi-task, handle a wide range of assignments, and work with a sense of urgency.
Member centric with a friendly, professional demeanor.
Utilizes tools and resources to solve complex inquiries with minimal support from leadership.
Acts with a sense of urgency to resolve member impacting issues.
Ability to organize, prioritize, and respond simultaneously to multiple tasks.
Promotes and participates in a cohesive team environment.
Fosters the Credit Union’s culture with a high energy, positive attitude.
Ability to effectively communicate ideas and information, both orally and in writing.
Ability to train, coach and mentor across departments.
Familiarity and comfort with online system and other technology.
Excellent customer service and interpersonal skills.
Analyzes information and recommend achievable process improvements
Minimum of a high school diploma; some college course work preferred; degree highly desirable
Minimum of two (2) years in a contact center environment with increasing levels of responsibility
Minimum of two (2) years in a Credit Union or Financial institution
Met or exceeded expectations of the MCCR I role
Proficient with Microsoft Office software and standard office equipment; proficiency with call center programs desired
Courtesy, tact, and diplomacy with current and potential members, peers, and staff
Some travel may be required to complete training or fulfill duties
Familiarity and comfort with online systems and other technology
Display and maintain courtesy, tact, and diplomacy with current and potential members, peers, and staff
In exchange for bringing your talent to Gesa, here are a just a few of the benefits and perks we offer:
20 days/year accrual of Paid Time Off – Plus 10 Paid Holidays!
401(k) Match
Paid Time Off to Volunteer in the Community
Product discounts
Richland, WA: $20.00-$29.86
Spokane, WA: $20.00-$29.86
Lynnwood, WA: $20.36-$33.94
*While our full pay range is listed, most new team members typically start between the minimum and midpoint based on their experience and qualifications. This approach gives room to grow within the role as your career progresses with us!"
Get wise to what’s possible with a career at Gesa. Join us!
We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact the HR Department at (509) 378-3100 or [email protected] to request an accommodation.
Gesa Credit Union reserves the right to revise or change the job description as the need arises. This job description is not all inclusive of total job responsibilities nor does it constitute a written or implied contract of employment.
Selected candidate(s) must be able to pass a pre-employment credit/background check.
Gesa Credit Union is an Equal Opportunity Employer and strong advocate of workforce diversity. Race/Color/Gender/Sexual Orientation/Gender Identity/Religion/National Origin/Disability/Veteran.
Equal Employment Opportunity (gesa.com)
Community. Financial Literacy. Personal Empowerment. Insured by NCUA. Equal Housing Opportunity.
Gesa Credit Union stands as one of the largest member-owned credit unions in the Pacific Northwest, proudly serving more than 300,000 members across Washington, Oregon, and Idaho with over $6.4 billion in assets. Headquartered in Richland, WA, Gesa delivers a comprehensive array of consumer, mortgage, and commercial banking solutions designed to empower our communities. With more than 50 branches and loan centers—including two vibrant campus branches at Washington State University plus 25 student-run high school branches across Washington—we combine local roots with innovative services to help our members succeed.
Offices: 51 Gage Blvd, Richland, WA 99352, US · 825 Goethals Dr, Richland, WA 99352, US · 100 N Huntington St, Kennewick, Washington 99336, US · 721 S Pioneer Way, Moses Lake, Washington 98837, US · 2202 W Sylvester St, Pasco, Washington 99301, US
There are currently 140 open administrative positions in Richland, WA listed on Clera. New openings are added daily as companies post roles.
Companies currently hiring include Prisma Health, Gesa Credit Union, PROVIDENCE MEDICAL INSTITUTE, Inomedic Inc, Dallas College Foundation, among others. Browse the listings above to see every active employer.
Yes — 9 of the 140 open administrative positions offer remote or hybrid work (4 remote, 5 hybrid).
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.
