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Petaling Jaya, Selangor, Malaysia · On-site
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Petaling Jaya, Selangor, Malaysia · On-site
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Petaling Jaya, Selangor, Malaysia · On-site
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Petaling Jaya, Selangor, Malaysia · On-site
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Petaling Jaya, Selangor, Malaysia · On-site
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Petaling Jaya, Selangor, Malaysia • On-site
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The Clinical Survey Officer is responsible for implementing hospital quality systems, conducting clinical compliance surveys, and managing incident reporting. They also facilitate root cause analysis and ensure adherence to international patient safety and accreditation standards.
Candidates must hold a Diploma or Degree in Nursing, Pharmacy, or a related clinical field with at least 3 years of clinical experience. Proficiency in English and Bahasa Malaysia, along with relevant clinical certifications, is required.
Quality System Management:
The CSO must plan and implement the hospital’s quality system to meet MSQH and JCI Accreditation Standards. This includes developing annual Clinical Compliance Gantt Charts and assisting Quality Improvement Committees in updating the Quality Management System.
Surveys and Auditing:
Responsibilities include scheduling quarterly clinical compliance surveys and organizing periodic patient tracer surveys. The CSO also coordinates audits for the completeness of medical records and participates in internal surveys as required.
Clinical Risk and Incident Reporting:
The CSO monitors morbidity and adverse event statistics. They must report any adverse clinical incidents to the CEO immediately and inform KPJ Clinical & Quality services of sentinel incidents within 24 hours. They also facilitate Root Cause Analysis (RCA) for clinical incidents.
Committee Participation:
As a member of the Clinical & Quality Committee, the CSO is expected to attend 80% of meetings, present compliance status reports, and follow through on committee resolutions.
Reporting:
The role requires compiling monthly clinical indicators, incident reports, and clinical data. These reports are submitted to various bodies, including the Board of Management (BOM) and the Board of Directors (BOD) on a quarterly basis.
Safety and Infection Control:
The CSO ensures compliance with International Patient Safety Goals (IPSG) and works closely with the Infection Control team on audits such as hand hygiene compliance and waste management. They are also responsible for ensuring adherence to ISO standards (9001:2015, 14001:2015, 45001:2018) and the Occupational Safety and Health Act.
Requirements:
Education:
Minimum hold Diploma/Degree in Nursing/ Pharmacy/ Clinical Support Certification or Post Graduation Qualification in Management.
Master Certification is optional.
Preferred: Degree in any clinical related profession.
Knowledge and Experiences:
Registered Nurse with at least 3 years of clinical experience and diversity in clinical experience.
Skills & Competencies:
Possess certifications in BLS, ACLS, MTLS, PALS and NRP (according to the specialties)
Special skills required
Proficient in writing and conversing in English and Bahasa Malaysia.
Caring, honest, and responsible workers and team player
Microsoft Office literacy
Personal attributes
Good leadership, good interpersonal and communication skills.
Team work and good time management
Willing to work extra miles for company’s achievement.
One Stop Health Care Centre
KPJ Selangor Specialist Hospital (KPJ Selangor) is a full-fledged private specialist hospital located in Shah Alam with comprehensive medical and healthcare services making it a ‘One Stop Health Care Centre’. Our hospital is equipped with 184 exquisitely furnished rooms (four-bedded, two-bedded, single standard, junior suites, and VIP suites) which are fully air-conditioned and comes with a flat-screen television and direct dial telephone facilities. We offer quality and competitive healthcare treatment services by utilizing the latest modern technological equipment while supported by more than 70 medical specialists with an extensive international qualification aided by well-trained and skilled medical and para-medical personnel. The facilities also reflect the comprehensive range of KPJ Selangor’s specialties which includes Orthopaedics and Joint replacement, Neurosurgery, Ophthalmology, Electrophysiology and Cardiology, Ophthalmology, Nephrology, and Paediatrics. KPJ Selangor has extensive diagnostic and therapeutic resources including endoscopic suites, Haemodialysis Centre, Electrophysiology (EPS) test, Stroke Unit, Heart and Lung centre and magnetic resonance imaging (MRI) facilities. KPJ Selangor is accessible through KL-Klang Federal Highway, Kesas Highway, Lebuhraya Damansara Puchong (LDP), Ekspressway Lingkaran Tengah (ELITE) and New Klang Valley Expressway (NKVE), 30 minutes drive from Kuala Lumpur International Airport (KLIA), 25 minutes to Kuala Lumpur and located near international hotels, shopping centres, golf courses, family waterpark, and other tourism attractions.
Offices: Jalan Singa 20 /1, Seksyen 20, 40300, MY
View all jobs at KPJ Selangor Specialist HospitalThere are currently 294 open administrative positions in Petaling Jaya, Malaysia listed on Clera. New openings are added daily as companies post roles.
Companies currently hiring include DKSH, KPJ Selangor Specialist Hospital, Roche, MSD, Givaudan, among others. Browse the listings above to see every active employer.
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