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Full-time
high school
Posted 38d ago
~40 hrs/week
Responsibilities
The Loan Verification Officer serves as the primary liaison between customers and the contractual aspects of their vacation ownership purchases. This role involves assisting with closing documents and ensuring a smooth end to the sales process.
Requirements
Candidates must have at least one year of customer service experience and a valid Notary License or the ability to obtain one. A high school diploma or GED is required, along with the flexibility to work evenings, weekends, and holidays.
Full job description
There’s something truly outstanding about Hilton Grand Vacations. We work in an exciting and upbeat environment where we help our guests enjoy life at its best by sending them to new corners of the world and giving them more time to reconnect. Our Team Members are the driving force behind these efforts. It is their talent, passion, and dedication to our brand that has fueled the success of Hilton Grand Vacations.
We are looking for a driven individual who is looking to be involved at the end of our sales process. As a Loan Verification Officer, you serve as the primary liaison between customers and the contractual aspects of their new purchases. This person assists with closing documents as a customer makes a decision to purchase our vacation ownership product. If you possess strong customer service skills and administrative experience, this opportunity could be an excellent fit for you!
Responsibilities
As a Loan Verification Officer you would be responsible for:
Ensure new owners comprehend their paperwork and contracts, guiding them through the reservation process and addressing any concerns to improve their confidence in their purchase.
Take ownership of post-sale follow-up, minimizing cancellations and ensuring a smooth transition for new owners
Collaborate closely with the Sales and Hospitality teams to uphold outstanding customer service standards.
Offer technical support and advice to owners regarding product features and associated services.
Why do Team Members Like Working for us?
GO Hilton discounted hotel rates worldwide as low as $40 per night
Medical, Dental, and Vision benefits starting on Day 1
Generous Vacation Time Off Program
Paid Sick Time
401(k) program with company match
Employee stock purchase program - purchase shares at a discounted rate
Tuition reimbursement programs
Recognition Programs and Rewards
Internal Growth and Career Pathing
And much more!
Qualifications
Hilton Grand Vacations excels as a leader in the vacation ownership industry, operating with an unwavering dedication to innovation, quality, and continued growth. We believe that our Team Members are vital to the succes of our company. To successfully fulfill this role, you must possess the following minimum qualifications and experience:
Minimum 1 year of customer service experience
Valid Notary License or the ability to acquire a license
Proficiency (reading/writing/speaking) in English
Flexibility to work a schedule including evenings, weekends, and holidays
Strong ability to efficiently resolve complex customer service issues
High school diploma/GED
When you join Hilton Grand Vacations, you join a group of Team Members dedicated to helping Owners and Guests around the world make every vacation they take a memorable one. Hilton Grand Vacations is a leading vacation ownership company bringing our Guests vacation dreams to life.
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.
Related keywords
Loan VerificationCustomer ServiceNotary LicenseVacation OwnershipSales ProcessAdministrativeContractualClosing DocumentsHospitalityHilton Grand Vacations
We offer unique career opportunities in the most sought-after vacation destinations around the world.
Industry
Hospitality
Company size
10,001+ employees
Founded
1992
Headquarters
Orlando, FL
LinkedIn followers
90,356
Total funding
$6.3B
Hilton Grand Vacations is a global leader in vacation ownership, developing, marketing and operating a portfolio of high-quality, shared-ownership properties in highly desired vacation destinations. Our company also manages and operates innovative club membership programs providing exclusive exchange, leisure travel, and reservation services for our Members. At Hilton Grand Vacations, our culture of hospitality extends to our more than 10,000 Team Members who collectively play an important role in delivering exceptional service, quality accommodations, and memorable travel experiences. That’s why we’ve created a workplace that supports growth, opportunity, work-life balance, and respect throughout our Club affiliated properties, sales centers, and corporate offices around the globe.
Offices: 5323 Millenia Lakes Boulevard, Suite 400, Orlando, FL 32839, US · 6355 MetroWest Boulevard, Suite 180, Orlando, Florida 32835, US
How many Administrative jobs are open in Orlando, FL right now?
There are currently 1,591 open administrative positions in Orlando, FL listed on Clera. New openings are added daily as companies post roles.
Which companies are hiring for Administrative roles in Orlando, FL?
Companies currently hiring include Orlando Health, Hilton Grand Vacations, Orange County Public Schools, Signal Tru Brand, Nemours Children's Health, among others. Browse the listings above to see every active employer.
Are there remote or hybrid Administrative jobs in Orlando, FL?
Yes — 197 of the 1591 open administrative positions offer remote or hybrid work (99 remote, 98 hybrid).
How do I apply for Administrative jobs in Orlando, FL?
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.