Patient Service Specialist PR - Patient Registration
Melbourne, Florida, United States · On-site
Entry level
Job Requirements The schedule for this position is Friday-Sunday, 11am-11pm POSITION SUMMARY The Patient Service Specialist Patient Relations (PR) ensures the Mission/Vision and financial integrity of Health First, Inc. …
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Front Desk Representative (Friday and Saturday overnight 10pm – 6am)
Melbourne, Florida, United States · On-site
Entry level
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Burrell College of Health Sciences
FL - Course Coordinator
Melbourne, Florida, United States · On-site
Entry level
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Burrell College of Health Sciences
FL - Course Coordinator
Melbourne, Florida, United States · On-site
Entry level
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Clinic Coordinator at Medi-Weightloss — Melbourne, FL
Melbourne, Florida, United States · On-site
Mid level
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Health First Careers
Medical Assistant - Orthopedic Surgery
Brevard County, Florida, United States · On-site
Entry level
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Northrop Grumman Mission Systems, Inc.
Principal Traffic Administrator
Melbourne, Florida, United States · On-site
$74k–$111k/yr
Senior
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Full-time
high school
Posted 60d ago
~40 hrs/week
Responsibilities
The role focuses on registering patients, verifying insurance eligibility, and ensuring regulatory compliance within the revenue cycle. It also involves collecting patient cost-sharing amounts and managing daily financial reconciliations.
Requirements
Candidates must have a high school diploma and at least one year of customer service experience. An AHA HeartSaver CPR AED certification is required prior to the start date.
Full job description
Job Requirements
The schedule for this position is Friday-Sunday, 11am-11pm
POSITION SUMMARY
The Patient Service Specialist Patient Relations (PR) ensures the Mission/Vision and financial integrity of Health First, Inc. by achieving sustainable levels of internal and external customer service, regulatory compliance, and financial performance within the revenue cycle.
PRIMARY ACCOUNTABILITES
Prepare charts for scheduled patients, obtain and verify authorizations, perform medical necessity, and ensure accurate orders are in place for all service lines.
Register patients by using two patient identifiers (name, date of birth, etc.), confirm armband accuracy, input demographics information, and secure the required forms to meet compliance with regulatory policies.
Perform Medicare compliance review on all applicable Medicare accounts in order to determine coverage. Identify patients who may need Medicare Advance Beneficiary Notices of Noncoverage (ABNs). Issues ABN forms as needed.
Complete Medicare Secondary Payer Questionnaire (MSPQ) for Medicare beneficiaries.
Verify insurance eligibility and benefits through eligibility systems or contacts insurance companies by phone, fax, online portal, and other resources to determine extent of coverage within established timeframe before scheduled appointments and during or after care for unscheduled or emergent patients.
Calculate patients’ co-pays, deductibles, and co-insurance. Provide patients with personalized estimates of their financial responsibility based on their insurance coverage prior to service for both emergency and outpatient services.
Attempt to collect patient cost-sharing amounts (e.g., co-pays, deductibles) and outstanding balances prior to service and post payments.
Ensure compliance with state and federal laws regarding all aspects of role.
Proficient and able to function in all Registration environments.
Mentor staff and assist with training new staff on department specific procedures and applications.
Daily reconciliation of payment collections, preparation of bank deposits, and petty cash distribution.
Work Experience
MINIMUM QUALIFICATIONS
Education: High School Diploma or equivalent.
Work Experience: One (1) year of Customer Service experience.
Licensure: None
Certification: American Heart Association (AHA) HeartSaver CPR AED course prior to start date and maintained.
Skills/Knowledge/Abilities:
Excellent communication/interpersonal skills and professional presence.
Working knowledge of Microsoft Office-Outlook, Word, Excel.
Ability to work autonomously with minimal supervision.
Ability to apply logic and common sense to identify issues related to work performed
Foundational critical thinking skills.
Ability to maintain composure in stressful work environment.
Ability to prioritize and organize to maximize quality, value, and service.
Ability to adapt to a potentially rapid changing environment or work process.
Excellent teamwork and collaboration skills.
PREFERRED QUALIFICATIONS
Work Experience: Two (2) years office or Customer Service experience.
Skills/Knowledge/Abilities:
General knowledge of healthcare terminology.
Experience working in multiple computer systems simultaneously.
Strong organizational skills
PHYSICAL REQUIREMENTS
Physically agile; may require walking, standing, running, bending, stooping, kneeling, climbing, or crouching frequently.
May occasionally include lifting or moving objects up to 50 pounds, with or without assistance.
May require moving in different positions to accomplish tasks in various environments including tight and confined spaces, including reaching out and above shoulders, or overhead.
May lift, turn, pull, push, or ambulate people and/or equipment with or without assistance up to 90% of the assigned shift.
May be exposed to inside and outside environments with varied temperatures, air quality, lighting, and/or low to loud noise.
May require working with biohazards such as blood/body fluids and airborne particles following OSHA and CDC guidelines.
Communicating with others to exchange information.
Visual acuity and hand-eye coordination to perform tasks.
Workspace may vary from open to confined.
May require travel to various facilities within and beyond county perimeter; may require use of personal vehicle.
Benefits
ABOUT HEALTH FIRST
At Health First, diversity and inclusion are essential for our continued growth and evolution. Working together, we strive to build and nurture a culture that recognizes, encourages, and respects the diverse voices of our associates. We know through experience that different ideas, perspectives, and backgrounds create a stronger and more collaborative work environment that delivers better results. As an organization, it fuels our innovation and connects us closer to our associates, customers, and the communities we serve.
Health First is Central Florida's only fully integrated health system. With a mission to positively change the wellness and health of the communities we serve, Health First offers the latest technological advances and quality care at our four hospitals and through our many Outpatient & Wellness Services, as well as the area's only Trauma and Heart Centers. Health First also offers multiple commercial and Medicare health plans, the largest multi-specialty physician group in Brevard County, and a fitness center to help members of our community stay healthy.
Offices: 6450 US Highway 1, Rockledge, Florida 32955, US · 1350 S. Hickory St., Melbourne, FL 32901, US · 701 W. Cocoa Beach Causeway, Cocoa Beach, FL 32931, US · 1425 Malabar Road NE, Palm Bay, FL 32907, US · 8745 N. Wickham Rd., Melbourne, FL 32940, US
Health Plans / Health InsuranceFitness Centers / GymsOrthopedicsHeart & VascularHospitalsHealth Careand Physician Offices
How many Administrative jobs are open in Melbourne, FL right now?
There are currently 236 open administrative positions in Melbourne, FL listed on Clera. New openings are added daily as companies post roles.
Which companies are hiring for Administrative roles in Melbourne, FL?
Companies currently hiring include Health First, Orlando Health, Northrop Grumman, Percepta, Northrop Grumman Mission Systems, Inc., among others. Browse the listings above to see every active employer.
Are there remote or hybrid Administrative jobs in Melbourne, FL?
Yes — 8 of the 236 open administrative positions offer remote or hybrid work (5 remote, 3 hybrid).
How do I apply for Administrative jobs in Melbourne, FL?
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.