TTEC

We are TP Group. You’ve been calling us Teleperformance for almost 47 years. But in the AI era, the world has changed, and we had to change too to keep leading the digital business services market. We’re sharper, more modern, and even more empathetic. We are TP. Simple as that. Intelligent as always, and future-proof for the journey ahead.

MCI is a global leader in tech-enabled business services, simplifying contact center outsourcing for brands worldwide. With a focus on digital transformation and efficiency, we help our clients Do More For Less by delivering scalable, agile solutions tailored to their needs. Through organic growth and strategic acquisitions, MCI has built a portfolio of companies offering synergistic services, including contact center management, business process outsourcing (BPO), Omnichannel CX deployment, IT services, software and app development, customer experience management, inside sales, and collections/account receivable management. Our comprehensive BPO-as-a-Service (BPOaaS) model provides flexible, end-to-end solutions for companies looking to optimize their operations. CX OUTSOURCING SIMPLIFIED MCI combines the strength of global scale with the personalized touch of smaller, agile teams. Our award-winning Customer Service Representatives (CSRs) deliver exceptional customer engagement, sales, and retention services with empathy and expertise. 🤝 Customer Experience Solutions 📈 Revenue Growth Services 🏡 Remote Workforce Solutions 🧠 CX Strategy & Design 🔒 Secure, Scalable, and Stable Operations CX TECHNOLOGY THAT DELIVERS We ensure every customer interaction is seamless across all channels, powered by cloud-based technology and intelligent automation. Our solutions enhance both customer and employee experiences, driving efficiency and cost savings. 📊 Automation, Data & Analytics ☁️ Cloud & Digital Engineering 🤖 Digital Self-Service & Cost Mitigation 🧩 Technology & Systems Integration 🚀 Digital Transformation & Marketing Solutions With over 5,000 employees and 370+ North American clients, MCI leads a global network of brands, including Gravis Marketing, OnBrand24, Valor Intelligent Processing, Market Force, and others. Contact us today to discover how MCI can help your brand achieve its full potential through Global Contact Center Outsourcing – Simplified.

Resolv Global delivers scalable, multilingual BPO solutions that help businesses operate seamlessly across borders and time zones. With 12 global delivery hubs and teams fluent in 18+ languages, we provide flexible on-site, hybrid, and remote staffing for customer experience, technical support, back-office operations, financial services, sales, and specialized roles. Trusted by more than 50 clients, including Fortune 500 companies, we combine global reach with local expertise to deliver people-powered, tech-enabled solutions. Our average annual attrition is under 3%, well below industry norms, ensuring consistency, quality, and long-term success for our partners. Our commitment extends beyond business: through Resolv Impact, we invest in people, communities, and sustainable growth, because outsourcing should create value for everyone it touches. Let’s build your offshore or nearshore team, tailored to your needs, built for scale, and ready to perform.

TaskUs delivers outsourced digital services that power the companies shaping the future. By combining specialized human talent and intelligent technology, we solve complex operational challenges for global category leaders within AI, autonomous vehicles (AV), robotics, social media, financial services, healthcare, and beyond. We enable our clients to elevate their customer experience, protect their platforms, and grow their brands.

Foundever® is the next-generation service leader reinventing customer experience (CX). Our 150,000 people working across +45 countries partner with industry-leading brands to deliver integrated CX, digital operations and data solutions. Each year we power 3.3 billion conversations in +60 languages to help more than 800 of the world’s top brands keep their promise in the moments that matter most. We simplify the complex CX landscape with scalable solutions that deliver seamless human experiences and solve real business and industry challenges. Using our people-led, technology-enabled and data-powered approach, we optimize and transform the customer and agent experience – changing the way things are done.

Hikinex is a company that provides scalable business support. We specialize in supporting growing businesses. Our HIKINEX agents are sourced, trained, and promoted to seamlessly integrate into businesses of all sizes across a wide range of industries. We are passionate about our clients and strive to deliver an unparalleled experience. As a result, our employees are highly trained, our services are fully scalable, and our monthly plans are commitment-free. We invest heavily in our clients, and our processes are designed to demonstrate our commitment to their success. Your team at HIKINEX is committed to helping you succeed.

Transcom provides digitally enhanced customer experience (CX) services to some of the world's most ambitious brands. More than 300 clients globally, including disruptive e-commerce players, category redefining fintechs, and technology legends rely on us for on-, off-, and nearshoring services. Transcom’s over 33,000 employees work in 90 contact centers and work-at-home networks across 28 countries, creating brilliant experiences in customer care, sales, content moderation, and backoffice services. We help our clients drive their brands forward, customer satisfaction up, and operating costs down.

Empowering Global Brands Through Custom BPO Solutions Gear Inc delivers business process outsourcing solutions designed to meet the unique challenges of leading enterprises. Our approach combines cutting-edge technology and global expertise to drive operational excellence, scalability, and measurable results. Our workforce of 6,000+ individuals spans 24 countries and supports more than 75 languages. We partner with clients to build tailored engines of growth—whether streamlining operations, enhancing customer experiences, or accelerating innovation. Our commitment to secure, results-driven solutions ensures businesses achieve their goals efficiently, no matter the complexity. Why Gear Inc? ✅ Custom Integration: Solutions evolve to precisely fit client needs ✅ Global Reach: Localized expertise with a worldwide perspective ✅ Tech-Driven: Cutting-edge technological capabilities are combined with hands-on expertise to future-proof your operations For brands competing in dynamic markets, we are the partner who understands precision matters—in service delivery, client relationships, and long-term success. Whether you need scalable contact center solutions, careful content moderation, secure financial services, detailed data management, end-to-end gaming support, or tailor-fit business solutions. Gear Inc provides the personal attention you expect with results-driven expertise to propel your business forward. Visit GearInc.com to explore how we empower growth so you can focus on your core company functions. - Website: https://www.gearinc.com/ - Facebook: https://www.facebook.com/GearIncGlobal/ - Instagram: @gearincglobal - YouTube: http://www.youtube.com/@gearincglobal

At The Sydney Call Centre Inc. (SCC), we redefine excellence in the realms of Business Process Outsourcing (BPO) and Information and Communications Technology (ICT). As one of Canada's leading tech-enabled firms, we bring unparalleled expertise in B2B & B2C call center outsourcing. With a proven track record, we specialize in B2B lead generation, cultivating qualified prospects, and driving new business opportunities. 📞 Inbound & Outbound Call Center Services: Supercharge your sales resources without the need for additional staff. SCC offers scalable teams of talented sales professionals dedicated to telesales. Our Inside Sales Projects are meticulously crafted to produce best-in-class results, ensuring your company's full market potential is realized. 🔍 Our Specializations: • Inbound Customer Care: Delivering exceptional customer service that exceeds expectations. • Outbound Sales: Elevate your sales strategy with our outbound expertise. • Lead Generation: Unleashing opportunities through strategic prospect development. • Customer Win-Back: Reignite relationships and win back valuable customers. • Market Research: Gain insights that fuel informed business decisions. • Automation & Bots: Embrace cutting-edge technology for enhanced efficiency. 💡 Why Choose SCC? • Experience: Benefit from the wealth of experience that sets SCC apart. • Scalability: Scale your operations effortlessly with our flexible solutions. • Results-Driven: Achieve tangible, measurable results through our tailored services. • Tech-Enabled: Harness the power of technology to stay ahead in the competitive landscape. Ready to supercharge your growth engine? 🚀 Contact us today for more information or to receive a personalized quote for our inbound and outbound services. The Sydney Call Centre Inc. - Where Excellence Meets Innovation. #BusinessGrowth #CallCenter #BPO #ICT #SalesExcellence #canadaBPO

Maximus is a global leader in health and employment services. In the UK, we have operations in over 270 locations across England, Scotland and Wales and employ over 5,000 highly trained staff to deliver employment, disability and health services to more than 2 million people each year. We partner with the UK Government, private sector businesses as well as charitable organisations to provide easy-to-navigate, customer-focused and effective services that support our communities and deliver on our promise to our clients. We have delivered the Health Assessment Advisory Service since 2015. To date, we have carried out nearly 3 million face-to-face assessments on behalf of the Department for Work and Pensions. As one of the largest providers of occupational health services, we specialise in helping private sector clients maintain a healthy and productive workforce. Throughout the UK, we help devolved administrations and local government with the delivery of public health and employment support service programmes.

Business models are being redefined. By new technologies, economical shifts and changing expectations for smarter ways of working. That’s where SPS comes in. Headquartered in Switzerland and active in 20+ countries, we help leading enterprises in banking, insurance, and healthcare transform how they work. From technology-driven process outsourcing to smarter workplace solutions. With more than 8,000 employees worldwide, we approach every challenge as an opportunity, bringing passion and innovation to everything we do. Discover how we create impact and turn possibility into reality: www.spsglobal.com.

Firstsource Solutions Limited, an RP-Sanjiv Goenka Group company, is a global intelligence partner to enterprises across healthcare, banking and financial services, communications, media, technology, retail, and utilities. We combine more than 25 years of domain expertise with an agent-first delivery model to design, build, and operate intelligent enterprise operations. Our inch-wide, mile-deep practitioners work collaboratively to reimagine business process management. This is our Intelligence That Operates promise, powered by Kairos, the operating system that makes it real. We unify consulting, implementation, and operations into a single full-stack engagement and underwrite outcomes, not effort, turning deep domain intelligence into a compounding operational advantage for the world's most regulated industries. Our Firstsourcers are driven to Make It Happen for more than 200 leading global brands, including several Fortune 500 and FTSE 100 companies, across operations in the US, UK, India, Philippines, Mexico, Romania, Trinidad & Tobago, South Africa, and Australia.