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$22/hr–$25/hr
Full-time
high school
Medical insurance, Dental insurance, Vision insurance, Paid time off, 401(k) retirement plan, Professional development program
Posted 17d ago
~40 hrs/week
Responsibilities
The Billing and Collections Specialist manages inbound and outbound calls to collect outstanding payments and resolve billing inquiries. They are responsible for maintaining accurate client records, providing case updates to internal teams, and ensuring compliance with financial regulations.
Requirements
Candidates must have a high school diploma or GED and 2 to 3 years of experience in collections, billing, or high-volume customer service. Strong communication, negotiation, and computer skills are required, with a preference for bilingual candidates.
Full job description
WHY JOIN TAXRISE?
At TaxRise, we don’t just provide tax relief services; we provide hope, stability, and solutions to individuals and families facing financial uncertainty. Our team is passionate about reshaping the tax resolution industry through innovation, empathy, and unwavering commitment to our clients.
Join us and make a tangible difference in people’s lives while growing your career with a team that values your contributions.
ABOUT THE ROLE
The Collections Specialist plays a key role in supporting client satisfaction and financial success by managing payment collections and resolving billing issues. This position involves communicating with clients, lenders, and internal teams to collect outstanding payments, ensure early intervention on delinquent accounts, and provide timely case updates to clients.
Ideal candidates are proactive, professional, and solutions-driven with strong communication skills and customer service experience.
We’re all about that in-person vibe—this role is 100% on-site! If you’re excited to work side-by-side with our team (or are ready to make the move), then you’re a perfect fit. If not, we kindly ask you to hold off on applying. Thanks for understanding and happy job hunting!
HOW YOU'LL BE REWARDED
At TaxRise, Inc., we believe in rewarding hard work and dedication! We offer our team members competitive hourly pay and the opportunity to grow professionally in a mission-driven environment.
Base pay: $22.00 – $25.00 per hour (full-time, 40 hours per week)
Average monthly bonus: $1,200 - $2,000 per month
WHAT YOU’LL DO
Handle a high volume of inbound and outbound calls related to billing and collections.
Pull and review past-due accounts and reach out to clients to collect payment.
Provide lenders and internal teams with accurate and timely case updates.
Resolve billing inquiries with a client-first approach.
Follow up on payment arrangements and assist clients in bringing accounts current.
Identify reasons for account delinquency and escalate complex issues to management.
Ensure accurate and up-to-date client contact information.
Regularly monitor and manage open accounts to identify outstanding debts.
Record payments accurately and maintain organized records.
Explain payment workout options within company guidelines.
Maintain compliance with federal and state regulations related to billing and collections.
Perform general office tasks and additional duties assigned by management.
WHAT YOU’LL NEED TO HAVE
High school diploma or GED; or three years of related experience; or equivalent combination of education and experience.
2 to 3 years of experience in collections, billing or high-volume customer service.
Experience handling sensitive financial information discreetly and ethically.
Strong communication skills—verbal and written; bilingual in English and Spanish preferred.
Solid computer proficiency and typing speed.
Professional demeanor and a client-focused attitude.
Ability to manage multiple tasks in a fast-paced environment.
Strong time management, follow-up, and negotiation skills.
Detail-oriented with a strong ability to problem-solve.
Accounting, finance, or tax resolution industry background is a plus.
We understand potential comes in many forms. Even if you don’t check every box, we still encourage you to apply — we consider all qualified candidates.
WHAT WE OFFER
We believe in taking care of our team so they can take care of our clients. Here’s what you can expect as part of the TaxRise family:
Medical, Dental, and Vision Insurance (starting after 60 days)
Paid Time Off
401(k) retirement plan with company match
Professional Development Program to support your growth
Access to our on-site gym and gaming lounge
Catered team lunches every Friday
Fun and energizing quarterly company outings
ABOUT US
At TaxRise, our mission is simple yet impactful: to revolutionize the way taxpayers navigate their tax challenges. We believe in the power of lifting others up, and that's the driving force behind everything we do.
When you join us, you're not just becoming part of a company; you're joining a movement. We're a team that thrives on celebrating successes and making a genuine impact on people's lives.
We're proud to be the fastest-growing company in our industry, and we're on the lookout for exceptional individuals to help us continue our journey of transformation.
If you're ready to bring your unique talents and innovative spirit to a company where your work truly matters, TaxRise is the place to be. Join us and be part of a team that’s reshaping the future of tax resolution.
OUR COMMITMENT
At TaxRise, we’re proud to be an equal opportunity employer. We know that a world-class culture stems from the diversity and talent of our team. We provide equal employment opportunities (EEO) to all without regard to race, color, religion (including religious dress and grooming practices), sex (including pregnancy, childbirth and related medical conditions, breastfeeding, and conditions related to breastfeeding), gender, gender identity, gender expression, national origin, ancestry, age (40 or over), physical or medical disability, medical condition, marital status, registered domestic partner status, sexual orientation, genetic information, military and/or veteran status, or any other basis prohibited by applicable law.
TaxRise is also committed to ensuring equal opportunity in employment for qualified persons with disabilities. If you require any reasonable accommodation throughout the recruiting process, please let your recruiter know.
California Applicants: Please review our Notice at Collection and California Privacy Policy before submitting your application by clicking here.
At TaxRise, we transform lives by helping individuals and families overcome their tax challenges and achieve financial freedom.
“Every client. Every time,” reflects our unwavering commitment to delivering personalized, high-quality solutions for each client we serve. With thousands of success stories each year, we are proud to be a trusted leader in the tax relief resolution industry.
Beyond our results, we’re a company driven by innovation, collaboration, and a passion for making a difference. We embrace new ideas, challenge the status quo, and leverage cutting-edge technology to provide the best client experience possible. Our vibrant culture is built on trust, creativity, and the belief that every team member’s voice matters.
TaxRise isn’t just a workplace—it’s a movement, and together, we rise by lifting others. Whether you’re a client seeking financial relief or a professional looking to make an impact, TaxRise is where transformation happens.
If you're ready to bring your unique talents and innovative spirit to a company where your work truly matters, TaxRise is the place to be. Join us and be part of a team that’s reshaping the future of tax resolution.
How many Administrative jobs are open in Irvine, CA right now?
There are currently 807 open administrative positions in Irvine, CA listed on Clera. New openings are added daily as companies post roles.
Which companies are hiring for Administrative roles in Irvine, CA?
Companies currently hiring include UCI Health, Hoag Health System, Glidewell Dental, City of Hope, Irvine Company, among others. Browse the listings above to see every active employer.
Are there remote or hybrid Administrative jobs in Irvine, CA?
Yes — 152 of the 807 open administrative positions offer remote or hybrid work (33 remote, 119 hybrid).
How do I apply for Administrative jobs in Irvine, CA?
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.