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Skills: Guest Relations, Concierge Services, Communication, Problem Solving, Hospitality Management
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Marriott International Hotels, Inc.
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Order Fulfillment/Customer Service Team Member UAE
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Full-time
Posted 14d ago
~40 hrs/week
Responsibilities
The concierge is responsible for anticipating guest needs, handling inquiries, and ensuring 100% guest satisfaction. They also oversee the bell section and transportation operations to maintain high-quality service standards.
Requirements
The candidate must possess a passion for hospitality and the ability to act as an information provider, diplomat, and salesperson. Knowledge of the hotel products, services, and the local area is essential for this role.
Full job description
Job Location:
Anantara Downtown Dubai


Anantara Hotels & Resorts is a global luxury hotel and resort brand rooted in Thai culture, with an intrinsic sense of authentic hospitality. Inspired by the Sanskrit word meaning ‘without end’, our spirit embodies freedom, movement, and harmony. We believe every journey should leave a lasting impression — for our guests and for our people.
Founded in 2001 in Thailand, we have since expanded across the world, welcoming guests in some of the world’s most captivating locales — from pristine beaches and private islands to ancient sites and vibrant metropolises. If you are driven by a passion for generosity, warmth and heartfelt hospitality, Anantara offers a career without limits.
To serve the needs of the business, our guests, and our colleagues by ensuring that our guests are 100% satisfied with their experience while in our hotel. To make the impossible - possible
The position of Concierge in the hotel is unique and challenging. He/She performs a role as an information provider, diplomat, salesperson, ticket manager, hotel representative and public relation agent. This service is delivered with politeness, efficiency, and friendliness as we aim to continually exceed our guest’s expectation.
At Anantara Downtown Dubai Hotels, we are proud to represent our hotel and our country to guests from all over the world. We treat our guests and our colleagues with respect and work hard together to deliver the highest quality of service to all.
KEY DUTIES AND RESPONSIBILITIES
Please note that this is not an exhaustive list of everything that needs to be done. Anantara Downtown Dubai Hotels employees always find new ways to look after the business, their guests, and their colleagues. Within this, the key responsibilities for this position are:
To anticipate guest needs and handle guest inquiries to the full satisfaction of the guest.
To be knowledgeable on all facts of the hotel product and services, and the area in which the hotel is located.
To oversee operations of the bell section and transportation operations.
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Minor Hotels is a global hospitality leader with over 560 hotels and resorts across six continents, a diverse portfolio of F&B businesses and a selection of luxury transportation services. With over four decades of experience, we build stronger brands, foster lasting partnerships, and drive business success by staying focused on what matters most to our guests, team members and partners.
Our diverse hotel brands - from the luxury of Anantara and Tivoli to the vibrant style of Avani and nhow - bring our guests to the most desirable hotel and resort destinations around the world. We also own a collection of related hospitality businesses, including luxury residences, private jets, restaurants and bars, spa and wellness, and river cruises and rail journeys.
#MinorHotels
How many Administrative jobs are open in Dubai, United Arab Emirates right now?
There are currently 740 open administrative positions in Dubai, United Arab Emirates listed on Clera. New openings are added daily as companies post roles.
Which companies are hiring for Administrative roles in Dubai, United Arab Emirates?
Companies currently hiring include Marriott International Hotels, Inc., Accor, NMC Healthcare, Al-Futtaim, IHG Hotels & Resorts, among others. Browse the listings above to see every active employer.
Are there remote or hybrid Administrative jobs in Dubai, United Arab Emirates?
Yes — 65 of the 740 open administrative positions offer remote or hybrid work (11 remote, 54 hybrid).
How do I apply for Administrative jobs in Dubai, United Arab Emirates?
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.